Email Alert for
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
BlueConic
Boston, MA, United States
Full-time, Remote (US) Hurry up! We've got a dream to build! BlueConic is a fast-growing Boston-based SaaS startup in search of an individual with grit and relentless curiosity. As the first line of support for our customers, you'll help to ensure their successful use of BlueConic. Plus, you'll leverage your dynamic mix of communication skills, p
Job Source: BlueConicEMBARK
Boston, MA, United States
**Customer Support Representative** * Boston, MA * Full Time * Operations * Entry Level * High School Diploma or equivalent; 2-4 years of experience in a similar Customer Support environment. * College/Associates Degree or equivalent; 6 months to 3 years of experience in a similar Customer Support environment. * Experience with Zendesk or similar C
Job Source: EMBARKLusha
Boston, MA, United States
We are looking for a talented and dedicated Customer Support Representative to join our team and provide our clients with an AMAZING customer experience. Your primary responsibility will be to provide guidance and basic/complex troubleshooting to our customers regarding our products. You will serve as the primary point of contact for our customers
Job Source: LushaReggora
Boston, MA, United States
**Customer Support Representative** Boston, MA / Customer Success / Remote Full Time Reggora is a fast-growth, early stage fintech company transforming the market for real estate valuation. We are quickly building out our team following our recent Series B round of funding and are looking for motivated, experienced professionals to jump in and help
Job Source: ReggoraAbsolute Antibody Ltd
Boston, MA, United States
**Customer Support Representative Full time, Boston Area** The Absolute Antibody/Kerafast culture empowers individuals within our exciting, start-up environment. We place great emphasis on entrepreneurship, knowledge, and ability. The working environment is fast-paced and team-oriented. If you are interested in a motivating role where you wear many
Job Source: Absolute Antibody LtdMP RPO
Andover, MA, United States
Who you are: The Customer Service Support Representative will be the face of NEO Lab, working with our various clients to input prescriptions for a variety of orthodontic appliances. As you gain tenure you are required to learn about basic oral structure, tooth anatomy, tooth numbering systems and a wide variety of basic orthodontic appliances, wi
Job Source: MP RPODrizly
Boston, MA, United States
**Customer Support Representative (Remote)** Boston, MA / Drizly Customer Experience / Full-time **Who we are** **Who you are** **What the role is** This is an integral 40 hours/week (some additional hours may be required) position at Drizly that requires weekends and evenings. Some holiday work will be required. **In this role you will:** + Assist
Job Source: DrizlyMyomo, Inc.
Boston, MA, United States
Description The Technical Customer Support Representative will support internal and external stakeholders including sales and field personnel, clinicians, and the end user. The core function in this role is to provide customer support and troubleshooting, assisting with investigations as well as working to close out cases and RMA's. Our ideal cand
Job Source: Myomo, Inc.Boston, MA, United States
**Customer Support Representative**
Boston / Customer Success / Remote WorkRamp is the leading enterprise platform for corporate learning. Were out to revolutionize the way people onboard, train, and get certified across the business. Top companies like Zoom, Box, and Reddit trust WorkRamp to deliver amazing learning experiences for their customers, partners, and employees.
WorkRamp is a people-driven company with the belief that businesses should not only build lasting products but also lasting careers. We want to work with people who are incredibly team-oriented, jump head-first into a challenge, and always maintain a high-bar for excellence.
- #1 Top-Rated LMS for 2021 by The Motley Fool - #1 on Inc's 2021 Best Workplaces List for Startups - #27 on Fortune's Best Small & Mid Sized Companies in 2021 - Fortune's Best Places to Work in the Bay Area 2021
????
We are looking for a product support specialist to provide an amazing support experience for our customers. This role will be on the front lines with our customers: listening to pain points, troubleshooting issues, and helping resolve any problems that may spring up. As a support representative, you will also have the chance to interface closely with our product and engineering teams to help guide the roadmap based on the trends you are seeing.
????
- Answering and troubleshooting issues on chat, email, and phone via our support ticketing system - Becoming a technical expert across our product and adjacent technologies like SSO, Salesforce, and Slack - Working closely with product and engineering to escalate any high priority issues and trends - Have the opportunity to experience a fast-paced startup environment - Shift Hours: 7am - 4pm ET (6am - 3pm CT)
????
- 2 to 4 years experience in a support related role for a software product (enterprise SaaS a plus) - Strong technical and written skills - Experience with Intercom, Zendesk, Salesforce - Ability to communicate complex concepts to customers - Process-driven and having attention to detail - Eagerness to respond to tickets to ensure that all SLA response times are met - Empathy for customers and diligence to resolve problems to provide customer satisfaction - Passion for the startup experience
???? **Perks**
- Fully Remote - Work from anywhere in the US - Unlimited PTO - Equity - Full healthcare coverage - Stipend for remote work setup - 401K - Half Day Fridays every other week - Quarterly Self Care Day & more
**- This role is fully remote, and must sit in Eastern or Central Time zones** **- At this time, WorkRamp does not sponsor work visas**
Email Alert for Customer Support Representative jobs in Boston, MA, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.