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We're on the lookout for an outgoing individual to join our team as a Customer Support Representative! If you're passionate about travel and thrive on assisting others with planning, this remote opportunity is tailor-made for you. As a Customer Support Representative, you'll play a crucial role in crafting exceptional travel experiences for both co
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**Who you are**
**What the role is**
This is an integral 40 hours/week (some additional hours may be required) position at Drizly that requires weekends and evenings. Some holiday work will be required. **In this role you will:**
+ Assist customers, retail partners, and regional managers via phone and email with ordering and account inquiries
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+ Solve problems and address unsatisfactory experiences
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+ One-on-one professional coaching with an external expert