Regional Key Account Manager

, CT, United States

Together for a cleaner, healthier world.

Johnson Matthey, a FTSE 100 company, is a global leader in sustainable technologies specialising in catalysis, precious metal products, chemicals and process technology. With operations in over 30 countries, we employ more than 14,000 people. Johnson Matthey uses science to make the world cleaner and healthier. Over the past two centuries we have built our reputation and place as a global leader through quality, integrity, and innovation. Today, more than 93% of the group’s sales come from products and services which provide sustainability benefits through the positive impact they have on the environment, resource efficiency and human health, but that’s not enough. We have ambitious plans for growth and need talented individuals to help shape and lead us into our next century.

Catalyst Technologies (CT) is a market leader in the syngas value chain. It develops and supplies high-value, specialty process technology and catalysts for chemicals… and fuels processing to enable our customers to operate efficiently, profitably and sustainably. With CT at the forefront of the transition to sustainable chemicals and fuels, the transition to net zero is creating exciting new opportunities in this sector.

Regional Key Account Managers are accountable for developing the customer strategy and delivering demonstrable value to Key Accounts specifically allocated.

Your responsibilities:

• Developing and driving the strategy for allocated Key Account aimed at delivering long-term value proposition for JM and the customer

• Monitoring and growing revenue and profitability for allocated Key Account in region

• Delivering accurate forecasts of customer requirements, and implementing these on time and in full, whilst collaborating with all relevant internal functions

• Support the Global Key Account Manager in managing and delivering Long Term Supply Agreement with allocated Key Account including transactions, incentive plan, pricing & contract negotiations aligned to Sector governance

• Managing cross-functional interface and communications with Key Account to ensure consistency of information flow

• Providing technical and product advice to customers which will drive their project and investment plans, improve efficiency and performance of their production assets and processes, and bring value to JM and customers

• Building and maintaining effective partnerships with stakeholders of Key Account in an ethical and safe manner

• Coordinating with Technical Service to ensure superior product performance

• Developing opportunities for the introduction of new products to Key Accounts

• Coordinating with other Regional Key Account Managers to ensure consistent messaging and customer service

• Gathering commercial and market insights and sharing these with the Catalyst Technologies’ Industries and Markets team to better understand current and future customer requirement

• Collaborating with other parts of JM to better understand and deliver current and future customer requirements which drives value to the wider Group and the customer

• Ensuring all activities are undertaken in accordance with JM code of ethics and EHS policy and principles

• Managing the sales process for customers from quotation through negotiation to closing profitable sales deals

• Delivering sales, gross margin, and customer contribution for the sales territory

• Sharing customer and market insights with relevant Catalyst Technologies teams to better understand market requirements and improve JM offering

• Customer complaints to be resolved and closed out in as minimal time as possible

• Carrying out any other duties which are within the employee’s skills and abilities whenever reasonably instructed

Requirements for the role:

• Degree most likely to be in a scientific/technical discipline

• Knowledge and experience developing account plans based on customer segmentation and value proposition

• Proven experience of networking and relationship management with customers at a senior level

• Understanding the chemicals market place

• Experience coordinating and influencing global account teams

• Experience managing multiple projects of live and potential customers

How you will be rewarded:

We offer a competitive compensation and JM Elements benefits package including bonus, excellent pension contributions and 20 days annual leave (varies for shift- based roles). Our JM Elements Benefits programme helps our employees understand and manage the JM benefits, as well as helping you focus on your overall wellbeing – for you and your family.

We use our inspiring science and technology to enhance lives. For those who are passionate about sustainable solutions and shaping our markets, we offer stretch and a wealth of diverse opportunities.

We’ll give you freedom to bring your whole self to work and be part of a team where difference matters and all voices are heard, that genuinely cares for you and where your contribution is appreciated. We’ll empower you to lean in and make things happen, to create solutions and value for our customers. United by our values and vision, we’re self-starters sharing the same values and accountability and always with a shared commitment to doing the right thing. We’re passionate about making a difference and delivering a better tomorrow for us and for you – a cleaner and healthier world, today and for future generations.

Johnson Matthey is open for discussion on part time, job share and flexible working patterns.

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How to apply

If you have the necessary skills and experience to join our team, please apply online. For any queries or should you require any reasonable adjustments to support your application please let your recruiter know when they contact you.

If you are already a Johnson Matthey Employee, please visit the internal careers site to apply: Find Jobs – Workday (~~~ (~~~) )

All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise.?Johnson Matthey respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice:? Johnson Matthey Privacy Notice (~~~)

You will be contacted by the Johnson Matthey Talent Acquisition team once your details have been reviewed. Please allow four weeks from the closing date to allow for screening to take place.

We appreciate the time and effort taken in completing an application.

By applying for this role and creating an account you are agreeing to?Johnson Matthey Privacy Notice (~~~)

Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.

If you are already a Johnson Matthey Employee, please visit the internal careers site to apply: Find Jobs – Workday (~~~ (~~~) )

Are you as curious about the world as we are? Do you want to make a real difference to people’s lives? A career at JM will provide the stimulation you need, giving you the opportunity to work with like-minded people on an exciting mix of projects

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