National Account Manager
Hoffman Estates, IL, United States
At Homelink Corporation, we provide 24/7, 365 temporary housing nationwide, and have been a leader in our industry for over 20 years. Our solutions have a real impact on every person we assist, from the policyholder to the insurance carrier. We take pride in delivering fast, reliable services that are backed by a strong and caring team.
We are seeking a motivated and dynamic individual with excellent communication and multitasking skills who can thrive in a fast-paced, remote environment. This position is full-time (40 hours/week). To be considered for this position, candidate will need to be located in the Northeast region.
Position Benefits:
Competitive pay, health, vision, dental and life insurance, paid time off, 401(k) with company matching after one (1) year, and on the job training.
Job Summary:
Are you independent, detail oriented, and have a no quit attitude? We are looking for someone with a hunter's mentality to build relationships with new and existing customers. These relationships will allow you to increase business volume thereby earning top commission potential on top of your base salary. Our National Account Manager is responsible for growing customer relationships through regularly planned customer-lifecycle touch points. Major duties include acquiring new accounts, upgrading and growing existing accounts, renewing service agreements, and providing superior customer service support.
Essential Responsibilities:
Manage company accounts and build New relationships with key client personnel.
Coordinate and/or attend on-site/virtual meetings with internal stakeholders to build rapport, discuss key accounts, and assess opportunities for growth.
Identify and present relevant RFP/RFQ/RFI opportunities, assist in completion & delivery.
Arrange and lead meetings with all relevant decision makers within respective customers.
Develop and deliver presentations that are catered to meet client’s needs.
Hold and lead regular business reviews with internal and customer stakeholders to review key performance indicators and identify risk and/or opportunity.
Network within assigned accounts to secure and grow customer.
Coordinate and lead client meetings and company events with Sales team members to present on Homelink services.
Meet monthly and quarterly sales targets.
Monitor incoming claims and support operational counterparts to ensure needs are fulfilled effectively.
Assist with solving customer complaints and or concerns.
Strong partnership and communication with Sales and Operations team.
Provide strategic ideas to leadership on Homelink’s sales strategy including how to best go to market on existing/potential customers based specific territory needs/ housing competitors/ other industry factors.
Appropriately utilizing Salesforce automation tools to track progress, daily sales activities, manage pipeline, and report goals.
Job Requirements:
Bachelor’s degree in Business Administration, Communications, Marketing, or related field.
7+ years experience in sales/marketing or public relations.
Insurance sales and/or marketing experience is required.
Ability to build strong and long-standing customer relationships.
Strong analytical skills.
Demonstrated success in maintaining and growing business accounts.
Excellent written and verbal communications skills.
Internally motivated to achieve company objectives and personal goals.
Highly energetic, self-motivated, and desire to succeed.
Experience utilizing Microsoft Office Suite & CRM software for sales.
Ability to travel to sales meeting and conferences. Required to have reliable and available transportation for local needs.
Work Environment and Physical Demands:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
While performing the duties of this job, the employee is regularly required to communicate in both a verbal and written manner and must have the ability to hear and verbally respond during interactions with staff and customers. The employee frequently is required to stand, walk, sit, use hands and fingers, handle or feel, and reach with hands and arms.
This position is full-time. It will require a flexible schedule that may necessitate evenings/weekends and regular travel (both local and nationwide).
Other Duties/Considerations:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Homelink Corporation is an equal opportunity employer and will consider all candidates for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.
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