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Clarivate Analytics US LLC
Philadelphia, PA, United States
We are looking for an energetic Customer Success Manager (CSM) to join our global Customer Success team! The main purpose of the CSM is to retain an assigned book of business associated with Innovative Interfaces software under Clarivate , identify and mitigate risk , and support the growth of key customers. Working proactively with c ustomers, yo
Job Source: Clarivate Analytics US LLCPolar Analytics
Philadelphia, PA, United States
Job Description Job Description Polar Analytics is a Full-Stack Business Intelligence Solution for Consumer Brands. A powerful, yet simple solution for business users to get the insights they need to succeed and make the right decisions. Our mission is to empower indie DTC brands worldwide to grow faster and more profitably! What's Unique About P
Job Source: Polar AnalyticsWinnin
Philadelphia, PA, United States
A customer success manager bridges the gap between sales and customer support, enhances product value and reduces churn, and keeps a “high-level view” of the support process. A Customer Success Manager (CSM) supports our customers as they transition from sales prospects to active users of our products or services. It is focused on customer loyalty
Job Source: WinninROAR
Philadelphia, PA, United States
About ROAR: ROAR is a purpose-driven technology company committed to fostering safer workplaces through innovative solutions. Our patented panic alarm technology, utilizing bi-directional protection, ensures the safety of at-risk workers with the touch of a button. We empower industries such as hospitality and healthcare with wearable panic buttons
Job Source: ROARThe Expert Institute
Philadelphia, PA, United States
Expert Institute is the nation's leading expert consulting and insights platform, helping plaintiff firms win more cases and increase their profitability. Established in 2010, Expert Institute has supported over 5,000 firms nationwide across all areas of practice. We connect litigators with top industry experts, innovative litigation research, phys
Job Source: The Expert InstituteBravado
, PA, United States
Customer Success Manager (Remote) United States of America $100,000–$175,000 OTE *This post was created on behalf of one of Bravado’s clients. Our client is looking for a Customer Success Manager to collaborate with their mid-market and enterprise customers to adopt our client's suite of AI tools. You will collaborate closely with sales, engineerin
Job Source: BravadoVerve Group, Inc.
, PA, United States
About Verve Verve is building a world-class team to commercialize wearable solutions that empower the way people move in the world. Our first product is a lightweight, connected wearable system that can be worn all day, every day, by industry associates to reduce fatigue, mitigate risk of injury and augment performance. We are looking for an experi
Job Source: Verve Group, Inc.Clarivate
Philadelphia, PA, United States
As a Customer Success Manager at Clarivate, you will be responsible for ensuring renewal and retention of subscription licenses through implementation and usage of all Clarivate Life Science solutions while also finding opportunities to upsell our products. You will need working familiarity with each Clarivate service. The ability to work independe
Job Source: ClarivateCherry Hill Township, NJ, United States
Customer Success Manager (Remote)
United States of America $125,000–$150,000
OTE
*This post was created on behalf of one of Bravado’s clients.
Our client is committed to enabling individuals and organizations globally achieve more with their international customer support team. This team is looking to hire a customer success manager that will play a crucial role in bringing scale, agility and cross-solution coverage to global accounts. Our client is focused on executing strong and effective digital transformation strategies to set their customers on a path towards success.
Location: United States of America (Remote)
In this role, you will:
- You will drive success through empowerment, modeling our culture, embodying values, and practicing leadership principles.
- Coach teams in defining objectives, enabling success, and fostering adaptability.
- Care for attracting and retaining great talent, understanding individual capabilities, and investing in growth.
- Lead by example in owning operational executive relationships with key customers, partners, and internal contacts.
- Ensure customers recognize planned value, manage potential issues, and expand relationships for cross-sell and upsell opportunities.
- Identify and influence key customer stakeholders, ensuring satisfaction with agreed-upon objectives and outcomes.
- Collect feedback to identify customer patterns, pain points, and expectations, prioritizing resource efforts accordingly.
- Guide the team in mobilizing resources, supporting customer adoption, and delivering and articulating customer value for business growth.
Minimum Requirements:
- 3+ years relevant work experience within customer industry
- 3+ years people management experience
- Business level fluency to read, write and speak English
- Bachelor's Degree/Master's Degree
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Why can’t I see the name of this specific company?
Bravado works with a plethora of companies specifically seeking to grow their sales teams, hence, there is a large range of active opportunities (just like this job posting!) available in our network. Once you join our community using the “apply now” button, you will be shown all available job opportunities that match your profile.
Why do I have to join Bravado to apply?
Sales professionals often get the short end of the stick, but Bravado is here to change that. Our onboarding process focuses on highlighting your unique sales skills and our internal algorithm will match you with the most relevant active job opportunities. Essentially, by applying to this one position through us, you will be considered for all others in the same job title category as well.
I want to work for Bravado!
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https://boards.greenhouse.io/bravado
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Customer Success Manager jobs in Cherry Hill Township, NJ, United States
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