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Nabors Industries
Houston, TX, United States
Description Company Overview Nabors is a leading provider of advanced technology for the energy industry. With operations in about 20 countries, Nabors has established a global network of people, technology and equipment to deploy solutions that deliver safe, efficient and responsible hydrocarbon production. By leveraging its core competencies, p
Job Source: Nabors IndustriesNaBors
Houston, TX, United States
Company Overview Nabors is a leading provider of advanced technology for the energy industry. With operations in about 20 countries, Nabors has established a global network of people, technology and equipment to deploy solutions that deliver safe, efficient and responsible hydrocarbon production. By leveraging its core competencies, particularly i
Job Source: NaBorsEmployer Flexible
Houston, TX, United States
IT Analyst (Junior to Mid-Level) Employment Type: Full-Time Location : Houston, Texas (Hybrid Workforce, in Office Tuesday-Thursday) About Employer Flexible: Employer Flexible operates as a professional employer organization (PEO) dedicated to providing exceptional outsourced business solutions. We enable our clients to focus on core aspects such
Job Source: Employer FlexibleLHH
Houston, TX, United States
IT Help Desk Position Summary: The IT Help Desk professional will play a crucial role in providing technical support and assistance to end-users. The ideal candidate will have extensive experience working with Microsoft and Windows-based technologies, possessing a deep understanding of IT infrastructure, troubleshooting methodologies, and excellen
Job Source: LHHSystems Chief
Houston, TX, United States
Systems Chief is looking for an IT professional to join our team in our Houston office. This is a great opportunity for someone interested in getting project experience both onsite and remote (from our office location and your home - flexible). Responsibilities : Visit client company locations for varied onsite work, hardware installations, system
Job Source: Systems ChiefSiddons Martin Emergency Group, LLC
Houston, TX, United States
Job Details Job Location CORPORATE OFFICE - Houston, TX Description Siddons Martin Emergency Group Benefits Employee-owned company! Monday-Friday schedule Company Sponsored Benefits: Medical (PPO & HSA), Dental, Vision, STD Company Paid Benefits: Basic Life, Basic AD&D, Cancer, LTD, Teladoc (Full-time & Part-time) 401K with Employer Match (e
Job Source: Siddons Martin Emergency Group, LLCHOUSTON SYMPHONY SOCIETY
Houston, TX, United States
Job Details Job Location Jones Hall - Houston, TX Position Type Full Time Education Level High School Salary Range $19.00 - $22.00 Hourly Job Category Information Technology Description Job Title: Help Desk Technician Department: Information Technology Reports to: Sr. Director of IT and Data Analytics Status: Full-time, Hourly Non-Ex
Job Source: HOUSTON SYMPHONY SOCIETYLanceSoft
Houston, TX, United States
Job Description: ESSENTIAL SKILLS REQUIRED: Acts as first line of communication and support for all software, hardware, and telephone related issues. Experience in troubleshooting computer / system issues or escalating to appropriate IT staff when necessary. Able to clearly communicate with customers to resolve issues efficiently. Monitor the t
Job Source: LanceSoftHouston
**Company Overview**
_Nabors is a leading provider of advanced technology for the energy industry. With operations in about 20 countries, Nabors has_ _established_ _a global network of people,_ _technology_ _and equipment to deploy solutions that deliver safe,_ _efficient_ _and responsible hydrocarbon production. By_ _leveraging_ _its core competencies, particularly in drilling, engineering, automation, data science and manufacturing, Nabors aims to innovate the future of energy and enable the transition to a lower carbon world._
Nabors is committed to providing equal employment opportunities to all employees and applicants and prohibiting discrimination and harassment of any type without regard to race, religion, age, color, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. To learn more about our Fair Employment practices, please refer to the Nabors Code of Conduct (abors.com/Cache/IRCache/77d3a95d-ce34-2f3e-2c42-1d7608e9f25a.PDF?O=PDF&T=&Y=&D=&FID=77d3a95d-ce34-2f3e-2c42-1d7608e9f25a&iid=4010705) .
**JOB SUMMARY**
Nabors is seeking high performing intern for our Help Desk Support team. This role will provide hands on support for resolving routine troubleshooting technology inquiries and service needs for internal technology customers. Provide high customer service and support to all levels of computer users following service ticket procedure utilizing Nabors Help Desk process & procedures. Build your skills and knowledge in real life business scenarios. Internship based in Houston, TX
**DUTIES AND RESPONSIBILITIES**
+ Handle level 1 ticketing issues and escalating issues to senior team members as necessary
+ Serves as the primary point of contact for client assistance, resolves basic end-user PC support, server, and hardware inquiries by applying standard procedures, including ensuring compliance with applicable regulations
+ Performs help desk duties in a call center environment with a strong end-user focus
+ Documents steps taken for resolving routine requests, keeps customer history up to date using appropriate documentation methods
+ Maintains composure and a professional manner at all times, including in stressful situations with clients; understands when to escalate customer concerns to the next level
+ Works directly with clients to troubleshoot and ask effective questions to fully diagnose the root cause of a problem
+ On call rotation, able to work a rotating weekend shift. Night shift maybe required in accordance with staffing needs
+ Performs additional duties as required
**MINIMUM QUALIFICATIONS / SKILLS**
+ Must be enrolled in college in a computer science, information systems curriculum or related field
+ Experience in installing, administrating and maintaining Microsoft Office applications, desktop operating systems and PCs preferred
+ Possesses working knowledge of standard end user hardware and software
+ Able to address most issues by following established procedures
+ Proven ability to work within a team environment as well as independently, multi-task
+ Adapt to frequent change
+ Proven customer service skills
+ Strong oral and written communication skills
**PREFERRED QUALIFICATIONS**
+ Knowledge of satellite technology (broadband communication) comprised of satellites, hubs and remote site equipment
+ General understanding and knowledge of basic computer networking principles and design
+ Analytical, interpretive, interpersonal and problem-solving skills
**BEHAVIORAL COMPETENCIES**
+ Accountability – Level One
+ Excellence – Level One
+ Innovation – Level One
+ Safety – Level One
+ Teamwork & Collaboration – Level One
+ Communication – Level One
+ Process & Analytic Ability – Level One
+ Learning Agility – Level One
**TECHNICAL COMPETENCIES**
+ Help Desk – Level One
+ Technical Trouble Shooting – Level One
+ Network Operations – Level One
+ Hardware Installation and Support – Level One
+ Software Installation and Support – Level One
**PHYSICAL REQUIREMENTS/ WORKING CONDITIONS**
+ Office environment
+ While performing the duties of this job, the employee is frequently required to sit. The employee is occasionally required to stand, walk and use hands. The employee may occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job includes close vision and distance vision.
**Job:** _IT_
**Title:** _Help Desk Support Intern_
**Location:** _United States Of America-Texas-Houston-(Nabors Corporate Services) Houston Office_
**Requisition ID:** _24000080_
Email Alert for Help Desk Support Intern_ jobs in Houston
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