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IT Help Desk

Houston, TX, United States

IT Analyst (Junior to Mid-Level)

Employment Type: Full-Time

Location : Houston, Texas (Hybrid Workforce, in Office Tuesday-Thursday)

About Employer Flexible:

Employer Flexible operates as a professional employer organization (PEO) dedicated to providing exceptional outsourced business solutions. We enable our clients to focus on core aspects such as revenue, production, and growth by offering comprehensive services in human resources, payroll administration, employee benefits, and information technology. Founded in 2003 and based in Houston, Texas, Employer Flexible combines intuition with expertise to make a tangible impact on what matters most to our clients' organizations.

Job Summary:

We are seeking a motivated and tech-savant IT Analyst to join our dynamic IT team. This role is ideal for someone who is passionate about technology and its applications in solving real-world business challenges. The successful candidate will be instrumental in supporting our IT infrastructure, ensuring system efficiency, and contributing to projects that enhance our technological capabilities.

Key Responsibilities:

Technical Responsibilities: Contribute to software development projects throughout the entire development life cycle.

Provide programming and technical support in the development of new applications and functions.

Work with cross-functional teams on multiple projects and ensure that architecture and design specifications are met.

Where warranted, lead issue resolution, gap analysis, risk, or other review sessions with identified groups, internal or external.

The position entails managing multiple applications used by an organization to ensure a scalable, reliable, and available architectural system.

Ensure proper documentation of software design and developing processes to produce.

Project Management: Take ownership of project delivery, ensuring timelines and quality standards are met. Collaborate with cross-functional teams to define project scope, goals, and deliverables.

Represent the IT department in terms of architecture design and software development expertise in coordination with other departments and programs

Create the required process documentation to help drive requirements

Strategic Direction: Address complex technical challenges and troubleshoot issues, providing effective solutions to ensure project success.

Provide strategic direction and architectural guidance to the development team.

Stay up to date with industry trends and emerging technologies to ensure the continuous improvement of our software development processes.

Document and maintain architectural design, technical configuration, and mapping.

Document and maintain best practices, standards, and processes for managing the structure and operations of the Data Warehouse environment.

Manage and drive the capture of requirements and design of business metrics, data definitions, and data standards.

Understanding of key concepts related to master data management, data standards, and data organizations preferably including IT data modeling.

Lead/assist efforts to resolve data quality problems by collaborating with process owners, subject matter experts, and data stewards.

Qualifications :

Bachelor’s degree in Information Technology, Computer Science, or related field.

1-3 years of experience in IT support or system administration.

Strong understanding of network infrastructure and database systems.

Excellent problem-solving skills and the ability to work under pressure.

Knowledge of programming languages such as SQL, Python, or JavaScript is a plus.

Experience in working with ETL processes

Strong communication and collaboration skills, with an ability to convey technical information to a non-technical audience.

Why Join Us?

Work with a company that values innovation and efficiency, offering opportunities for personal growth and career advancement.

Be part of a supportive and diverse team environment that fosters professional development.

Enjoy a competitive benefits package including healthcare, 401(k) plans, and generous paid time off.

Engage in meaningful work that directly impacts the success and growth of businesses

Apply

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