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Asite application support - Computer Support Analyst: Microsoft Office, PowerPoint, SQL, Helpdesk

New York, NY, United States

16384 Downtown Manhattan, NY 10004 Asite application support - Computer Support Analyst: Microsoft Office, PowerPoint, SQL, Helpdesk DOE Contract OPEN

If you are unable to click on links above to submit resume, you may email your resume to

[email protected]

Subject= IIT Career Site/Resume for JobID=16384 (Asite application support - Computer Support Analyst: Microsoft Office, PowerPoint, SQL, Helpdesk) in Downtown Manhattan NY 10004 (AKU)

Estimated Length: 12 months

Requirements

Description of Duties:

- Deliver training on the Asite platform to end users.

- Monitor support emails and voicemails received from MTA Asite end users and resolve problems or take appropriate action.

- Gather, organize, and analyze large internal and external data sets to provide insights for management.

- Assist with data entry and clean-up in Asite

- Assist with developing interactive dashboards of Asite data in Power BI.

Required Skills:

- Bachelor’s degree in Computer Information Systems or 5 years relevant experience

- Proficient in Microsoft Office. Excellent PowerPoint skills

- Advanced level of MS Access and/or Excel including advanced formulas, VBA, macros and data tables, Charts, Pivot tables.

- Working knowledge of SharePoint and MS Teams

- Hands-on experience building and publishing customized and interactive dashboards within PowerBI - Strong organizational and multi-tasking skills. - Excellent analytical and problem-solving abilities

- Excellent communication (verbal and written) and customer service skills

- Ability to handle a high-pressure environment

- Ability to prioritize urgent requests and multitask

- Helpdesk experience preferred

- Experience working in a document management platform strongly preferred - proficient in Asite is a plus

- Proficient in SQL a plus

Founded in 1995, IIT is a leading provider of Workforce Solutions to Government and Fortune-1000 organizations. IIT is a winner of Inc-500 award . IIT's core services include:

Consulting for projects / IT Outsourcing

IT staffing (Contract / Temporary / Contingent / Consulting)

Custom Workforce Solutions

Recruitment Process Outsourcing (RPO)

Headquartered in New York, IIT has over 400 consultants deployed at Client Sites. Other IIT highlights include

Winner of Ernst & Young / USPAACC Fast-50 award 2 consecutive years

NYSA Member - New York Staffing Association - Regional Affiliate of ASA / American Staffing Association

Biweekly Direct Deposit for W2 Consultants

Visa and Green Card sponsorship opportunities for qualified individuals

Local contact for you to meet and talk to anytime (not someone sitting overseas in a different time zone)

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