Asite application support - Computer Support Analyst: Microsoft Office, PowerPoint, SQL, Helpdesk
New York, NY, United States
16384 Downtown Manhattan, NY 10004 Asite application support - Computer Support Analyst: Microsoft Office, PowerPoint, SQL, Helpdesk DOE Contract OPEN
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Subject= IIT Career Site/Resume for JobID=16384 (Asite application support - Computer Support Analyst: Microsoft Office, PowerPoint, SQL, Helpdesk) in Downtown Manhattan NY 10004 (AKU)
Estimated Length: 12 months
Requirements
Description of Duties:
- Deliver training on the Asite platform to end users.
- Monitor support emails and voicemails received from MTA Asite end users and resolve problems or take appropriate action.
- Gather, organize, and analyze large internal and external data sets to provide insights for management.
- Assist with data entry and clean-up in Asite
- Assist with developing interactive dashboards of Asite data in Power BI.
Required Skills:
- Bachelor’s degree in Computer Information Systems or 5 years relevant experience
- Proficient in Microsoft Office. Excellent PowerPoint skills
- Advanced level of MS Access and/or Excel including advanced formulas, VBA, macros and data tables, Charts, Pivot tables.
- Working knowledge of SharePoint and MS Teams
- Hands-on experience building and publishing customized and interactive dashboards within PowerBI - Strong organizational and multi-tasking skills. - Excellent analytical and problem-solving abilities
- Excellent communication (verbal and written) and customer service skills
- Ability to handle a high-pressure environment
- Ability to prioritize urgent requests and multitask
- Helpdesk experience preferred
- Experience working in a document management platform strongly preferred - proficient in Asite is a plus
- Proficient in SQL a plus
Founded in 1995, IIT is a leading provider of Workforce Solutions to Government and Fortune-1000 organizations. IIT is a winner of Inc-500 award . IIT's core services include:
Consulting for projects / IT Outsourcing
IT staffing (Contract / Temporary / Contingent / Consulting)
Custom Workforce Solutions
Recruitment Process Outsourcing (RPO)
Headquartered in New York, IIT has over 400 consultants deployed at Client Sites. Other IIT highlights include
Winner of Ernst & Young / USPAACC Fast-50 award 2 consecutive years
NYSA Member - New York Staffing Association - Regional Affiliate of ASA / American Staffing Association
Biweekly Direct Deposit for W2 Consultants
Visa and Green Card sponsorship opportunities for qualified individuals
Local contact for you to meet and talk to anytime (not someone sitting overseas in a different time zone)
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