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TransPerfect
New York, NY, United States
TransPerfect Is More Than Just a Job... Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards. Helpdesk Support Specialist Who We Are: TransPerfect is the world's largest provider of language
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Title: IT Executive Support Analyst Work Location: HQ_New York 575 5th Ave, NY (Onsite) Work Location Address: 575 5th Ave FL 27, New York, NY 10017-2452 Start Date: 1/29/2024 Duration: 6 months Rate: DOE Position is required OnSite 5 days a week. Possible OT required for this job (Afterhours and Weekends). Position may be renewed, temp to perm po
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Helpdesk Support Specialist page is loaded Helpdesk Support Specialist Apply locations US-New York, NY (1250 Broadway) time type Full time posted on Posted 30+ Days Ago job requisition id R2022-234131 TransPerfect Is More Than Just a Job…
Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.
Helpdesk Support Specialist Who We Are: TransPerfect is the world's largest provider of language services and technology solutions for global business. From offices in over 100 cities on six continents, TransPerfect offers a full range of services in 170+ languages to clients worldwide. More than 5,000 global organizations employ TransPerfect's GlobalLink® technology to simplify management of multilingual content. With an unparalleled commitment to quality and client service, TransPerfect is fully ISO 9001 and ISO 17100 certified.
TransPerfect and it’s growing family of companies is looking for an energetic individual to work full-time in our New York City office as a Desktop Support Specialist. This is an experienced professional position for someone with 5+ years of experience with a chance to be exposed to an enterprise computing environment. The qualified candidate should have good technical troubleshooting skills and excellent non-technical communication skills, both in written and oral formats. This role will also be exposed to an enterprise computing environment and assist in delivering services and support to other locations. What You Will Be Doing: Providing exceptional IT Services to TransPerfect employees
Installing and supporting Windows and Mac based hardware and software (including peripheral devices such as printers and USB devices)
Responding to support requests on a daily basis
Performing analysis, diagnosis and resolution of desktop hardware and software problems for a variety of end users
Documenting and maintaining an inventory of all computing equipment including PCs, monitors, printers, scanners, and other peripheral equipment
Provides assistance and training to other Helpdesk staff in solving more complex user problems. Escalates issues to more experienced staff or management if needed.
Build and deploy new desktops and laptops
May assist in coordinating Helpdesk staff activities related to larger projects as required by IT management
Assists IT management in identifying and developing solutions to emerging issues faced by user groups and HD staff
Who We Are Looking For: As a Senior Helpdesk Support Specialist you are a:
Creative thinker – You are curious and unafraid to ask questions
Hard worker – You are industrious and diligent in everything you do
Innovator – You are willing to initiate changes and introduce new ideas
Your experience includes:
Minimum Bachelor’s degree
Similar Jobs (1) Desktop Support Specialist locations US-New York, NY (1250 Broadway) time type Full time posted on Posted 30+ Days Ago About Us TransPerfect is the world’s largest provider of language services and technology solutions for global business. From offices in over 90 cities on six continents, TransPerfect offers a full range of services in 170+ languages to clients worldwide. More than 4,000 global organizations employ TransPerfect’s GlobalLink® Product Suite to simplify management of multilingual content. With an unparalleled commitment to quality and client service, TransPerfect is fully ISO 9001 and ISO 17100 certified. TransPerfect has global headquarters in New York, with regional headquarters in London and Hong Kong. For more information, please visit our website at www.transperfect.com .
To learn more about our company culture, please watch our videos below:
TransPerfect Effect
TransPerfect Core Values
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Email Alert for Helpdesk Support Specialist jobs in New York, NY, United States
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