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Resonetics, LLC
Nashua, NH, United States
DESCRIPTION: Partner with customers to build strong, long-term relationships and ensure success for both the customer and Resonetics. Assist with implementing sales and marketing strategies to meet organizational objectives. Ensure customer needs are being met and customer expectations are managed. RESPONSIBILITIES: Operate as the lead point of c
Job Source: Resonetics, LLCHarcros Chemicals
Nashua, NH, United States
Account Manager Summary: At Harcros Chemicals, you'll have the opportunity to advance your professional journey while collaborating with exceptional colleagues. As a 100% employee-owned company, you won't just be an employee; you'll become an actual owner. This ownership empowers you to make a significant impact on our customers and our organizat
Job Source: Harcros ChemicalsPresidio
Woburn, MA, United States
SEIZE THE OPPORTUNITY TO BE A PART OF SOMETHING GREAT! Presidio is on the leading edge of a technology-driven movement to transform the way business is done, for our customers and our customers' customers. Joining Presidio means immersing yourself in a culture of self-starters, collaborators and innovators who make real, lasting change in the marke
Job Source: PresidioExcelitas Technologies Corp
Billerica, MA, United States
Excelitas is a global technology leader with more than 7,500 employees, focused on delivering market-driven solutions to fulfill the illumination, optical, detection and imaging needs of OEMs and end-users across the biomedical, semiconductor, industrial, consumer products, scientific, security, defense and aerospace sectors. ENGAGE with us today
Job Source: Excelitas Technologies CorpL2L
Burlington, MA, United States
Do you have a knack for building and expanding client partnerships? Can you spot a needle in the haystack, and the typo in the email? Does the prospect of shaping the future of account management at a rapidly growing SaaS organization excite you? If so, keep reading - this may be the perfect opportunity for you. The Role: L2L is on a Mission to Emp
Job Source: L2LCity Wide Facility Solutions
Marlborough, MA, United States
Location field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or 46122 ). City and state must be separated by a comma followed by a space (e.g., Houston, TX ) City Wide Facility Solutions Account Manager Marlborough , Massachusetts Apply Now City Wide of Boston is expanding (www.gocitywidebos
Job Source: City Wide Facility SolutionsRennscot LLC
Woburn, MA, United States
Rennscot MFG Accounting Manager Woburn, MA·Full time Apply for Accounting Manager Rennscot is seeking an Accounting Manager to join our growing team. The Financial Leader will play a crucial role in overseeing all financial operations, ensuring accurate and timely reporting, and providing strategic financial guidance to support the company's
Job Source: Rennscot LLCbluebird bio
Somerville, MA, United States
ABOUT THE NEST The nest is a place where every role has meaning, every team member is respected, and every day is a chance to fly higher. When you join bluebird bio, you're not just landing a new gig, you become part of a flock that's pursuing curative gene therapies to give patients and their families more bluebird days. We are doers, thinkers and
Job Source: bluebird bioChelmsford, MA, United States
The Account Manager is the primary client contact for Outdoor Pride. They are responsible for maintaining strong, positive customer relations to ensure total client satisfaction throughout both landscape and snow seasons. The Account Manager also suggests and sells non-contracted landscape management services to meet the needs of property and produce additional revenue for the company.
Duties/Responsibilities:
Assure all contracted services provided are of excellent quality and completed in a timely fashion.
Familiar with scope of work for all contracts in designated area.
Monitor activity of crews and work closely with Operations and Enhancements Manager(s) regarding scheduling, quality and customer service.
Maintain strong positive relationships with clients based upon clear and frequent communication, mutual trust and ability to meet the client needs.
Develop win-win opportunities for the client and the company.
Proactively manage properties by inspecting and locating problems in the landscape before the customer brings to our attention.
Responds to all inquiries and requests for bid in a timely manner.
Communicate to appropriate parties any problem areas and work to find immediate resolution.
Identify and develop opportunities for enhancements and project upgrades that are consistent with customer preferences and promote revenue growth for the company.
Create and present proposals to client.
Ensure all estimates are prepared and approved as needed prior to presenting to customer.
Track all proposals in progress and follow-up to maximize sales opportunities.
Effectively communicate with Management Team regarding proposal approval and scheduling.
Update client on status or completion of enhancement work and ensure client satisfaction.
Aware of billing and collection status on all projects/customers.
Advises on credits or collections and works with Management Team to resolve collection issues.
Maintain database of current customers and provide support to the sales team when needed - especially during handoff of new accounts.
Continually review contracts and enhancement proposals for job costing.
Manage renewal process of all contracts in assigned area.
Maintain positive relations with any subcontractors and/or vendors.
Participate in various industry associations to increase knowledge of marketplace, sales opportunities, the competition, selling techniques and best practices.
Support and assist in training of production staff to ensure services are delivered in a manner consistent with contract specifications and company standards.
Work closely with administrative support to make sure all contract administration is timely and accurate.
Above job duties are consistent through winter months.
Other job duties as assigned.
Required Skills/Abilities: Valid driver's license
3-5 years of landscape experience including (flexible based upon other qualifications)
Great Microsoft Office skills (including Word, Excel, Outlook, and PowerPoint)
Knowledge (or willingness to develop) of LMN Estimating and Time Software
Basic knowledge of landscape and snow operations
Obtain relevant industry certifications within 12 months (MCLP & ASM)
Customer and quality focus
Effective communication skills (both verbal and written)
Team oriented
Interest and capability in developing meaningful relationships with clients
Excellent problem-solving abilities, quick learner
Responsible, dependable, and ethical
Self-motivated
Leader with a positive approach
Education and Experience: High school diploma or GED required.
Associate Degree or Vocational Certification.
Valid driving license and good driving record is required.
Physical Requirements: Shifts can include walking and standing for long periods of time - excellent stamina required.
Fast paced environment.
Work outdoors in various conditions including heat & humidity, rain, dust, noise, and cold conditions.
Flexible working hours including occasional weekend/night work and holidays.
An Equal Opportunity Employer
We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.
Email Alert for Account Manager jobs in Chelmsford, MA, United States
ⓘ There was an unexpected error processing your request.
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