Account Manager
Woburn, MA, United States
SEIZE THE OPPORTUNITY TO BE A PART OF SOMETHING GREAT!
Presidio is on the leading edge of a technology-driven movement to transform the way business is done, for our customers and our customers' customers. Joining Presidio means immersing yourself in a culture of self-starters, collaborators and innovators who make real, lasting change in the marketplace via cutting-edge technology and business solutions. At Presidio, we know that it’s our people that make the connections happen.
WHY YOU SHOULD JOIN US? You will set your career on track for outstanding achievement with a company that knows no limits. Presidio is a leading a global digital services and solutions provider focused on Digital Infrastructure, Business Analytics, Cloud, Security & Emerging solutions.
THE ROLE: Account Manager
Job Summary:
As an Account Manageryou will be responsible for business development, new account acquisition, achieving sales targets, and maintaining high levels of customer satisfaction within our New England market! Important activities include anticipating customer needs by proactively gauging customer requirements, responding to customer requests, preparing proposals, and developing solutions from available offerings.
Travel Requirements:
This position does require sometimes daily travel week to week and an occasional overnight hotel stay should your customer locationl require it. This role is mostly hybrid, we do have office Thursdays for our vendor partners (Woburn, MA).
Job Responsibilities:
Execute sales strategy by identifying customer needs and selling the appropriate digital solutions & services (professional &/or managed services)
Develop business through multiple marketing and sales techniques ie> cold calling, video collaboration, in person meetings, off-sites (all with or without vendor partners)
Maintain an understanding of customers’ business & their respective markets by hosting executive briefings or quarterly business reviews
For transactional business understanding BANT for certain sized deals is mandatory (Budget, Authority, Need/Outcomes & Timing)
Meet or exceed annual revenue and margin goals working with inside resources, vendor resources & customer resources
Adhere to best practices re: pipeline development and accurate forecasting / sales cycle mgt. via SalesForce & other internal tools
Proficiency in proposal / business case authoring for larger more strategic opportunities (ie> rfp's , vision docks & unsolicited proposals)
Help manage tier 1 customer sales orders and billing activities should escalations arise
Understand each tier 1 customer’s business model, map their organization and identify their unique technology needs on an ongoing basis
Work with inside sales team to ensure accurate & timely quotes are provided & engineering resources are accounted for on a project by project basis (sometimes by customer).
Develop partnerships with Vendor Field Sales Representatives and optimize the joint selling opportunities within the territory.
Required Skills:
SalesForce & other SaaS related platforms including most messaging platforms
Ability to articulate Presidio's value add in each major go-to-market area (30 days) ie> data center, cloud, cybersecurity, managed services, etc.
Excellent organizational and communication skills that should result in mapped vendor reps for tier 1 customers (60 days)
Ability to articulate tier1 customer business model, how the company is organized, makes money & areas for sales opportunity (90 days)
Ability to solve problems with critical thinking, judgment, and strong decision-making skills based on customer knowledge ie> political / vendor landscape, upcoming renewals / refreshes
Ability to articulate between capex, opex, SaaS, renting / leasing, MRR / ARR & provide the appropriate customer transaction vehicle
Prior experience selling technology solutions from AWS, Azure, Cisco, Palo Alto, VMware, Dell, Pure Storage, Professional & Managed Services
Education and Requirements
Bachelor’s degree preferred, or equivalent experience and/or military experience
5 or more years of outside information technology sales experience (customer facing) in cloud related Saas sales cycles, infrastructure, storage, network security, professional services or managed services preferred.
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ABOUT PRESIDIO
Presidio is committed to Diversity, Equity, and Inclusion at the highest levels and has strengthened its drive to build and drive systemic DEI change process across all levels of the organization. Cultivating a culture of inclusion where the expression of all our differences are valued, celebrated, and add to our collective achievements.
Presidio is a global digital services and solutions provider accelerating business transformation through secured technology modernization. Highly skilled teams of engineers and solutions architects with deep expertise across cloud, security, networking and modern data center infrastructure help customers acquire, deploy and operate technology that delivers impactful business outcomes. Presidio is a trusted strategic advisor with a flexible full life cycle model of professional, managed, and support and staffing services to help execute, secure, operationalize and maintain technology solutions. We serve as an extension of our clients' IT teams, providing deep expertise and letting them focus on their core business. Presidio operates in 40+ US offices and offices in Ireland, London, Singapore, and India.
For more information visit: http://presidio.com
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Presidio is an Equal Opportunity / Affirmative Action Employer / VEVRAA Federal Contractor. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, sexual orientation, gender identification or any other characteristic protected by applicable federal, state and local statutes, regulations and ordinances.
To read more about discrimination protections under Federal Law, please visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf
If you have any difficulty using our online system and need an accommodation in the job application process due to a disability, please send an email to [email protected] for assistance.
Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to [email protected] .
RECRUITMENT AGENCIES PLEASE NOTE:
Agencies/3 Parties may not solicit to any employee of Presidio. Any candidate information received from any Agency/3 Party will be considered a gift and property of Presidio, unless the Agency/3 Party is an Authorized Vendor of Presidio with an up-to-date Presidio Contract in hand signed by Presidio Talent Acquisition. No payment will be made to any Agency/3 Party who is not an Authorized Vendor, nor has specific approval in writing from Presidio Talent Acquisition to engage in recruitment efforts for Presidio.
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