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Conservation Legacy
McKinney, TX, United States
About the Company About the Job It is the responsibility of the GCCS Outbound Specialist to conduct outbound and receive inbound calls and determine the proper action with each. The agent will record information, and maintain the procedures and policies of this department. The agent is to provide excellent customer service and assist policyholders
Job Source: Conservation LegacyCareington International Corp
Frisco, TX, United States
Careington International Corporation is a solutions-oriented company. An established leader, we have been a trailblazer in the field of discount health care since 1979. Over the years, our mission has remained the same - to create discount health programs that are marketable to the employer, profitable to the provider and economical for the member.
Job Source: Careington International CorpRepeat Consultants
Plano
Job Description Job Description Job Title: Call Center Specialist Job Location: Plano, TX 75023 Job Type: 6+ Month Contract 4 Openings Please submit candidates w/ the following must-haves: - Ability to maintain KPIs/workloads and produce quick turnarounds and resolutions for each claim tasked - Proficiency in Excel & PPT - Excellent communic
Job Source: Repeat ConsultantsHome Care Delivered
Addison, TX, United States
Home Care Delivered, Inc. was founded by Gordy Fox in 1996 as a result of his own personal experience with family members aging and living with chronic medical conditions. He found that it wasn't easy for people in the home health setting to get the information or the supplies they needed to care for themselves or to follow their physician's treatm
Job Source: Home Care DeliveredSmithRx
Plano, TX, United States
Who We Are: SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of
Job Source: SmithRxSmithRx
Plano
Job Description Job Description Who We Are: SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class c
Job Source: SmithRxPizza Hut
McKinney, TX, United States
We are seeking energetic Call Center Representatives for out Pizza Hut Call Center! You can work from home and enjoy a flexible schedule! Enjoy the fast paced environment and offering great Customer Service over the phone while you are taking guest orders! No experience necessary, but great communication skills are a MUST! Position is part-time, wo
Job Source: Pizza HutElle Seller
Addison
Job Description Job Description The Call Center Representative will be responsible for managing inbound and outbound customer calls, addressing customer inquiries, providing information about products and services, and resolving complaints. This role requires excellent communication skills, a customer-centric approach, and the ability to handle a
Job Source: Elle SellerMcKinney, TX, United States
About the Company
About the Job
It is the responsibility of the GCCS Outbound Specialist to conduct outbound and receive inbound calls and determine the proper action with each. The agent will record information, and maintain the procedures and policies of this department. The agent is to provide excellent customer service and assist policyholders as needed. The successful candidate will need to be a performance driven person skilled at interacting with the public by phone.
Primary Duties & Responsibilities:
Make outbound calls to newly issued business to welcome them to the Globe Life Family and to ensure their policy(s) are accurate and assist with any additional information pertaining to their new policy.
Maneuver within our CRM while speaking with recently approved customers to collect the first premium to activate their Life Insurance policy.
Make outbound calls to internet generated leads to warm up potential customers for our Sales Team.
Be able to explain policy benefits.
Complete necessary paperwork when needed.
Assist with correspondence and error corrections for policy service.
As Needed:
Execute special projects that encompass making numerous outbound calls for special projects/campaigns for our sister companies including AIL & LNL and recording activities requested by/from customers.
Physical Requirements:
Heavy outbound/inbound telecommunication and moderate writing. Heavy phone and PC usage. Sitting still for extended periods of time.
Schedule Requirements:
Schedule A: 10:00am – 6:30pm Monday – Friday
Schedule B: 12:00pm – 8:30pm Tuesday – Friday & 8:00am – 4:00pm Saturday
*Eligible for shift-bid at 6 months of employment
Required Skills
Customer service background and good phone skills.
Excellent communication, both written and oral, and organization skills
Must be able to maintain confidentiality.
Must be comfortable collecting payments via Credit Card and Bank Draft payment options from our customers.
Excellent alpha and number recognition skills
Demonstrated mathematical abilities (Have a math aptitude)
Ability to work under pressure and handle high stress situations calmly and with tact and professionalism.
Strong decision making skills with the ability to analyze situations and make logical conclusions.
Regular and predictable attendance required
Be proficient with a computer
Able to multifunction from many different sources
Be customer “friendly”
Be organized and a good time manager
Able to make accurate choices
Required Experience
High School diploma or equivalent.
1+ years of customer service or 1+ years of a professional environment in a customer service related atmosphere
Some college preferred
Licensed in Life, Accident and Health Insurance is preferred, not required.
1+ years of office experience preferred. Telecommunications experience a plus.
Life and Health insurance background and knowledge of insurance operations desired
**We are following the social distancing guidelines for COVID-19!
All interviews and training have transitioned to a virtual platform. There are continuing opportunities for team members to work remotely as we look to maintain safe and healthy work environments.
Qualifications:
Customer service background and good phone skills.
Excellent communication, both written and oral, and organization skills
Must be able to maintain confidentiality.
Must be comfortable collecting payments via Credit Card and Bank Draft payment options from our customers.
Excellent alpha and number recognition skills
Demonstrated mathematical abilities (Have a math aptitude)
Ability to work under pressure and handle high stress situations calmly and with tact and professionalism.
Strong decision making skills with the ability to analyze situations and make logical conclusions.
Regular and predictable attendance required
Be proficient with a computer
Able to multifunction from many different sources
Be customer “friendly”
Be organized and a good time manager
Able to make accurate choices
Email Alert for Globe Call Center Outbound Specialist jobs in McKinney, TX, United States
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Please refresh the page and try again.
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