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Careington International Corp
Frisco, TX, United States
Careington International Corporation is a solutions-oriented company. An established leader, we have been a trailblazer in the field of discount health care since 1979. Over the years, our mission has remained the same - to create discount health programs that are marketable to the employer, profitable to the provider and economical for the member.
Job Source: Careington International CorpHome Care Delivered
Addison, TX, United States
Home Care Delivered, Inc. was founded by Gordy Fox in 1996 as a result of his own personal experience with family members aging and living with chronic medical conditions. He found that it wasn't easy for people in the home health setting to get the information or the supplies they needed to care for themselves or to follow their physician's treatm
Job Source: Home Care DeliveredConservation Legacy
McKinney, TX, United States
About the Company About the Job It is the responsibility of the GCCS Outbound Specialist to conduct outbound and receive inbound calls and determine the proper action with each. The agent will record information, and maintain the procedures and policies of this department. The agent is to provide excellent customer service and assist policyholders
Job Source: Conservation LegacyConservation Legacy
McKinney, TX, United States
About the Company About the Job It is the responsibility of the GCCS Outbound Specialist to conduct outbound and receive inbound calls and determine the proper action with each. The agent will record information, and maintain the procedures and policies of this department. The agent is to provide excellent customer service and assist policyholders
Job Source: Conservation LegacySmithRx
Plano, TX, United States
Who We Are: SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of
Job Source: SmithRxSmithRx
Plano
Job Description Job Description Who We Are: SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class c
Job Source: SmithRxIASIS Healthcare
Richardson, TX, United States
Call Center AgentClick Here to Apply OnlineJob DescriptionLocation: Steward Medical Group - NorthPosted Date: 12/4/2023Summary:The SMG Primary Care Call Center Agent will work with a team to support patients with scheduling appointments, processing referrals, preparing prescription refills, and obtaining basic clinical information. This position wi
Job Source: IASIS HealthcareSarias Agency
Irving
Job Description Job Description Are you looking for something new that is recession proof and can be a long-term Career? Are you Licensed to sell Life insurance but do not have any leads or marketing campaigns? Did you leave insurance to try something else and now think you want to get back in? We are looking for new business partners to grow wit
Job Source: Sarias AgencyPlano
Job Description Job Description Job Title: Call Center Specialist
Job Location: Plano, TX 75023
Job Type: 6+ Month Contract 4 Openings
Please submit candidates w/ the following must-haves:
- Ability to maintain KPIs/workloads and produce quick turnarounds and resolutions for each claim tasked
- Proficiency in Excel & PPT
- Excellent communication skills - will communicate daily with customers via phone, email, text, etc.
- Well rounded personality to work closely with the team and Product Liability department.
Summary:
The main function of a call center/customer service specialist is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service specialist is responsible for determining the clients issue, offer possible solutions or providing follow-up as needed. Customer service agents may be inbound, outbound or a combination of both.
Job Responsibilities:
- Resolve customers service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.
- Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments.
- Refer unresolved customer grievances to designated departments for further investigation.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
Skills:
- Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills.
- Ability to work independently and manage ones time.
- Ability to accurately document and record customer/client information.
- Previous experience with computer applications, such as Microsoft Word and PowerPoint.
Education/Experience:
- High school diploma or GED preferred.
- 2-4 years customer service related experience required.
Email Alert for Call Center Specialist jobs in Plano
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