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Home Care Delivered
Addison, TX, United States
Home Care Delivered, Inc. was founded by Gordy Fox in 1996 as a result of his own personal experience with family members aging and living with chronic medical conditions. He found that it wasn't easy for people in the home health setting to get the information or the supplies they needed to care for themselves or to follow their physician's treatm
Job Source: Home Care DeliveredRepeat Consultants
Plano
Job Description Job Description Job Title: Call Center Specialist Job Location: Plano, TX 75023 Job Type: 6+ Month Contract 4 Openings Please submit candidates w/ the following must-haves: - Ability to maintain KPIs/workloads and produce quick turnarounds and resolutions for each claim tasked - Proficiency in Excel & PPT - Excellent communic
Job Source: Repeat ConsultantsConservation Legacy
McKinney, TX, United States
About the Company About the Job It is the responsibility of the GCCS Outbound Specialist to conduct outbound and receive inbound calls and determine the proper action with each. The agent will record information, and maintain the procedures and policies of this department. The agent is to provide excellent customer service and assist policyholders
Job Source: Conservation LegacyConservation Legacy
McKinney, TX, United States
About the Company About the Job It is the responsibility of the GCCS Outbound Specialist to conduct outbound and receive inbound calls and determine the proper action with each. The agent will record information, and maintain the procedures and policies of this department. The agent is to provide excellent customer service and assist policyholders
Job Source: Conservation LegacySmithRx
Plano
Job Description Job Description Who We Are: SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class c
Job Source: SmithRxSmithRx
Plano, TX, United States
Who We Are: SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of
Job Source: SmithRxTEKsystems
Lewisville, TX, United States
ONSITE WORK Call Center/Credit Union Lewisville, TX $20.50/hr Schedule: M-F 9am-8pm central Sat 10-5pm Central Scheduling every other Saturday Top 3 Skillsets: Previous call center experience, banking industry experience, good tenure (2+ jobs in 1 year will have to provide further information) Description: As a pivotal role in ensuring unparallele
Job Source: TEKsystemsIntegrity Marketing Group
Addison, TX, United States
About PHP PHP is a national life insurance field marketing organization ("FMO") founded in 2009 by visionary entrepreneur Patrick Bet-David. PHP partners with leading insurance and annuity carriers to offer a comprehensive basket of insurance products to a diverse client base in the middle-class market. PHP provides a part-time or full-time opportu
Job Source: Integrity Marketing GroupFrisco, TX, United States
Careington International Corporation is a solutions-oriented company. An established leader, we have been a trailblazer in the field of discount health care since 1979. Over the years, our mission has remained the same - to create discount health programs that are marketable to the employer, profitable to the provider and economical for the member. In response to a growing demand for our products and services in recent years, our growth means that we continuously strive to recruit innovators to join our fast-paced, forward-thinking team.
The Full Time Call Center Specialist is the first point of contact for providing our world class customer support. This is a terrific opportunity to build a career with a leader in the industry.
Careington provides contemporary nontraditional health, wellness, and lifestyle benefits. We serve more than 30 million members across all Careington companies, brands, products, and services.
Job Details:
This is an onsite employment opportunity, with no work from home option.
Applicants must be available to work 8 hour shifts between 7 a.m. - 7 p.m. CST, Monday - Friday (40 hours per week) on site at our Careington / Dial Care office located at 6435 Flyers Way, Frisco, TX 75033.
100% Attendance required during the first six days of employment when completing classroom training .
Training/Nesting periods (shadowing of tenured call center co-workers) will be scheduled from 8:00 a.m. to 4:30 p.m. Monday-Friday for 4+ weeks after initial training concludes
Hourly pay is $16.00 per hour with opportunities for increases after successful completion of required training and job performance
Opportunity to earn a higher wage if you are bi-lingual (Spanish)
You will be working directly with customers via inbound phone calls
11 paid holidays each calendar year
19 days of paid time off accrued during each calendar year
Benefits eligibility on the first of the month after 60 days of employment
401K eligibility on the first of the month after 90 days of employment
Primary Responsibilities: Answer incoming customer service calls in a friendly, professional manner, providing accurate and prompt responses to customer inquiries
Provide issue resolution with proper escalation of calls as needed
Able to manage 70 to 100+ inbound customer service calls per day
Skills: Previous call center experience is preferred, but not required
Knowledge of computer and Windows PC applications, which includes the ability to navigate multiple systems and applications.
1+ years experience working with MS Office Suite
Professional, helpful phone manner with the ability to build strong customer relationships is vital for success
Attention to detail
Bi-lingual (Spanish) is a plus
Requirements: Interviews for this opportunity will be onsite at 6435 Flyers Way Frisco, TX 75033.
Required to use a wired headset
Able to pass a drug screen and background check
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Email Alert for Call Center Specialist jobs in Frisco, TX, United States
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