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Repeat Consultants
Plano
Job Description Job Description Job Title: Call Center Specialist Job Location: Plano, TX 75023 Job Type: 6+ Month Contract 4 Openings Please submit candidates w/ the following must-haves: - Ability to maintain KPIs/workloads and produce quick turnarounds and resolutions for each claim tasked - Proficiency in Excel & PPT - Excellent communic
Job Source: Repeat ConsultantsCareington International Corp
Frisco, TX, United States
Careington International Corporation is a solutions-oriented company. An established leader, we have been a trailblazer in the field of discount health care since 1979. Over the years, our mission has remained the same - to create discount health programs that are marketable to the employer, profitable to the provider and economical for the member.
Job Source: Careington International CorpSyneos Health/ inVentiv Health Commercial LLC
Dallas, TX, United States
Description You're a proactive problem-solver and have the ability to make customers feel like your friend. In this role, you will be responsible for providing inbound customer support in a call center environment. Duties include but are not limited to answering numerous inbound phone lines, email communication, outbound follow-up calls, and system
Job Source: Syneos Health/ inVentiv Health Commercial LLCGlobe Life
McKinney, TX, United States
Globe Call Center Outbound Specialist Primary Duties & Responsibilities About the Company About the Job It is the responsibility of the GCCS Outbound Specialist to conduct outbound and receive inbound calls and determine the proper action with each. The agent will record information, and maintain the procedures and policies of this department. T
Job Source: Globe LifeConservation Legacy
McKinney, TX, United States
About the Company About the Job It is the responsibility of the GCCS Outbound Specialist to conduct outbound and receive inbound calls and determine the proper action with each. The agent will record information, and maintain the procedures and policies of this department. The agent is to provide excellent customer service and assist policyholders
Job Source: Conservation LegacyPeopleShare Inc
Dallas, TX, United States
PeopleShare is looking for Call Center Customer Service Representatives in the state of Texas! FULLY REMOTE! BEFORE YOU APPLY: If you're committed to obtaining a state license AT NO COST TO YOU, this is the job for you! Must reside in Texas! Job Details for a Remote Benefits Specialist: • Schedule : Monday-Sunday 8:00am-11:00pm EST (5 days
Job Source: PeopleShare IncSmithRx
Plano, TX, United States
Who We Are: SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of
Job Source: SmithRxSmithRx
Plano
Job Description Job Description Who We Are: SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class c
Job Source: SmithRxAddison, TX, United States
Home Care Delivered, Inc. was founded by Gordy Fox in 1996 as a result of his own personal experience with family members aging and living with chronic medical conditions. He found that it wasn't easy for people in the home health setting to get the information or the supplies they needed to care for themselves or to follow their physician's treatment plans properly. HCD provides only the highest quality medical supplies and products. We carry thousands of items from leading providers in the industry and deliver them within 48 hours to your door.
JOB SUMMARY
Responsible for the creation and follow-up of all new customer orders. Creates, faxes, or mails, follows up on, signed required medical and/or insurance documentation from physicians' offices, insurance companies and patients. Coordinates all aspects of the first shipment of medical supplies to all new customers in accordance with all regulatory and company requirements and policies, and communicates effectively with health care professionals with the overall objective of building professional relationships with key decision makers that yield regular referring contacts with a continual stream of patient referrals.
ESSENTIAL DUTIES
- Accurately performs each step in the process from order to ship. This includes initial engagement and customer intake, data entry to build the order, insurance verification, prior authorization as needed, gathering, and verifying proper documentation and completing the shipping process.
- Consistently ensures compliance with established regulatory requirements and department and Company standards and procedures.
- Effectively communicates with healthcare professionals and customers to provide updates on patient order status with the overall objective of building professional relationships with key decision makers that yield regular referring contacts with a continual stream of patient referrals.
- In accordance with department policy, thoroughly notes patient accounts when action is required/taken and/or upon each completed or attempted contact with the patient.
- Expedites service in situations requiring urgent attention as determined by management.
- Provides patients with a comprehensive explanation of required documents and explains how to complete required documents, as necessary.
- Identifies opportunities for improvement and contributes to solutions to enhance workflow efficiency and enhance the customer's experience.
- Maintains appropriate level of communication and confidentiality.
- Performs all other duties as assigned, which may vary at any time with or without notice.
**** This role is On-Site in our Addison, TX office, M-F.****
REQUIREMENTS
- High School Diploma or GED
- Call Center experience is required, preferably in a customer service role
- Medical experience is helpful. Medical office, CNA, etc.
- MS Office knowledge
Email Alert for Call Center Specialist jobs in Addison, TX, United States
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