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Careers
Boston, MA, United States
About Us: ONTOFORCE is dedicated to pushing the boundaries of knowledge discovery and data processing for our customers, research-intensive organizations in the life sciences industry. Our goal is to streamline the drug development process by making complex data analytics user-friendly and performant . Our product, DISQOVER, is a cutting-edge pl
Job Source: CareersOverture Partners
Newton, MA, United States
Account Manager *Existing Accounts* Do you feel like your career growth is on pause? Are you eager to step up, but find the path to promotion crowded and slow? Perhaps you're craving the support and resources necessary to truly shine in your role, or maybe recent instability at your current job has you seeking a more secure harbor. If any of these
Job Source: Overture PartnersVontier
Boston, MA, United States
ANGI is a manufacturer of Quality Engineered Gas Compression equipment and a leading supplier of Compressed Natural Gas (CNG) Refueling Equipment and Systems. Accounting Manager role will be responsible for financial and tax reporting to the parent company and ensuring compliance on all controls. Including Accounts Receivable Accounts Payable, Gene
Job Source: VontierMarriott
Boston, MA, United States
**Additional Information** Bonvoy Loyalty Accounting **Job Number** 24105829 **Job Category** Finance & Accounting **Location** Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States **Schedule** Full-Time **Located Remotely?** Y **Relocation?** N **Position Type** Management **POSITION SUMMARY** Report
Job Source: MarriottSALESBOAT INC
Woburn, MA, United States
At Sales Boat, we are currently looking for candidates from the retail and restaurant industries to enter into a professional career at our firm. Why? Simple! People with experience as a bartender, servers, retail, customer service, sales, or guest services already have the basic communication skills you can’t learn in a classroom. They possess
Job Source: SALESBOAT INCDumak
Boston, MA, United States
Dumak is currently seeking an Account Manager to join our dynamic team. You would be engaging prospective accounts across the Boston region to expand Dumak's presence. Who is Dumak? Incorporated in 2004, Dumak has rapidly become a leading distributor of industrial packaging, safety and equipment supplies across Canada and in the United States. D
Job Source: DumakKuraray America, Inc.
Woburn, MA, United States
Headquartered in the Boston market, Sales Boat is in the entire Boston area. We work with the largest energy consulting firm in the county providing gas and energy services specifically to the residential industry in a commercial setting. We also have been given an opportunity to work with Amazon the biggest retail client. We’re seeking a top-notc
Job Source: Kuraray America, Inc.HelloTeam
Boston, MA, United States
Job Description Job Description Job Description: Account Manager Department: Sales and Service Reports To: Sales and Service Team Lead Company Overview: HelloTeam is a dynamic software company that specializes in innovative solutions for employee engagement and performance management. We are dedicated to transforming the way businesses engage wi
Job Source: HelloTeamBoston, MA, United States
Workable makes software to help companies find and hire great people. We get recruiting and its role in building healthy workplaces — which is why we’re proud more than 20,000 teams around the world use Workable to do exactly that. And while we take recruiting seriously, we don’t take ourselves too seriously. At Workable, you’ll find smart people who have fun, learn and innovate, and help others do the same. We brainstorm, we laugh, and, occasionally, we party (there’s a lot to celebrate), but we also appreciate people’s need for quiet time and focused work. We respect everyone, we hire the best, and make sure every experience is special.
We are looking for an Account Manager in Boston. As an Account Manager, you will be responsible for renewing software contracts across Workable’s customer-base. The goal of this position is to drive contract renewal rates to 100% and lead upgrade opportunities uncovered during the renewal process.
Essential Responsibilities:
Increase renewal rates by driving renewal conversations, encouraging upgrade transactions, and thereby ensuring retention and long-term satisfaction.
Collaborate with customer success to identify risk factors and facilitate efficient management of the renewal process
Provide customer feedback to product management
Partner with leadership to engage in customer negotiations where necessary
Ensure renewals are well-documented and accurately forecasted
Work with customers to build relationships and expedite resolution of contract inquiries
Continuously contribute to the improvement of the renewal process to increase revenue retention and mitigate churn
Other duties as assigned
Attention to detail is a must
You enjoy problem-solving and uncovering customer needs
Excellent oral and written communication skills
Strong desire to develop customer service skills and ability to nurture relationships
Must be organized and efficient to keep up in a fast-paced environment
Self-starter
Salesforce (CRM) experience is a plus
Relevant experience in Account Management or sales-focused Customer Service
Bachelors degree preferred
Two (2) years of experience in a similar environment or an equivalent combination of skills, training, knowledge, and abilities highly preferred
Our employees enjoy benefits that make them more productive and contribute directly to the development of their professional skills. We want to be able to attract the best of the best and make sure they keep getting better. On top of an exciting, vibrant and intellectually challenging workplace, we offer:
Health & Wellness Benefits
Retirement Plan
Generous PTO
Apple gear
Workable is most decidedly an equal opportunity employer. We want applicants of diverse background and hire without regard to race, color, gender, religion, national origin, ancestry, disability, age, sexual orientation, or any other characteristic protected by law.
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Email Alert for Account Manager jobs in Boston, MA, United States
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