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American First Finance
Coppell, TX, United States
Description Position at American First Finance What makes an AFF Director of Client Success: The Director of Client Success is responsible for leading and managing the strategic direction, operational efficiency, and overall performance of assigned relationships. This role requires a visionary leader with a strong track record of success in build
Job Source: American First FinanceUnivision
Dallas, TX, United States
The TelevisaUnivision client success team seeks an experienced and motivated marketing executive to work closely with internal business development teams to help drive revenue across key clients in CPG and Retail categories. Extensive knowledge of marketing strategy across multiple categories and audiences will allow the ideal candidate the acumen
Job Source: UnivisionGartner
Irving, TX, United States
About the role: The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to understand and surface client’s business priorities, breakdown challenges, and identify the most effective ways to support the client in making
Job Source: GartnerKtno 1440 Am
Dallas, TX, United States
Client Success Manager (CSM) is now available! Date/Position Open: 05.13.2024 Salem Surround offers an exceptional opportunity for a Client Success Manager . If you live and breathe digital marketing, we want to talk to you! As a Client Success Manager, you will collaborate with Media Strategists, support teams, and will be client facing. Under
Job Source: Ktno 1440 AmLikewize
Dallas, TX, United States
Job Description: Likewize is searching for a Client Success Manager to join our team at our global Headquarters in Southlake, TX. Likewize Support provides knowledge solutions and technical support for a range of world class brands, from banks & cell phone networks to retailers. Our Program Success team are the key to driving our client engagemen
Job Source: LikewizeDrips
Dallas, TX, United States
Client Success Analyst About Drips Drips enables enterprises to connect with consumers through an AI-powered conversational outreach strategy that includes human-like two-way texting, scheduled calling and voicemail messages. Backed by a proprietary natural language processing model, our platform has handled over half a billion humanized conversa
Job Source: DripsCurana Health
Dallas, TX, United States
Job Details Job Location Dallas, TX - Dallas, TX Position Type Full Time Description Curana Health is a provider of value-based primary care services exclusively for the senior living industry, including in nursing homes, assisted/independent living facilities, CCRC/life plan communities and affordable senior housing communities. Curana Health
Job Source: Curana HealthClinitiative Health Research
Dallas, TX, United States
Clinitiative Health Research is a pioneering force in the clinical trial industry. Based in the United States with a global reach, we are at the forefront of connecting top-tier pharmaceutical companies and Clinical Research Organizations (CROs) with the most distinguished principal investigators and clinical research sites. Our mission is to signi
Job Source: Clinitiative Health ResearchCoppell, TX, United States
What makes an AFF Director of Client Success:
The Director of Client Success is responsible for leading and managing the strategic direction, operational efficiency, and overall performance of assigned relationships. This role requires a visionary leader with a strong track record of success in building and growing client relationships.
What we offer: Paid Time Off, 401K Matching, Medical, Dental, and Vision Benefits!
A high-growth organization with advancement opportunities!
Roles and Responsibilities: Achieve and exceed monthly and quarterly assigned targets and projections.
Serve as the primary point of contact for existing partners, fostering strong relationships, and ensuring mutual success.
Deliver an exceptional partner experience by understanding partner needs, working across the solutions stack, and acting as an internal advocate for the client.
Develop and implement strategies to maximize the value of partnerships, including joint tech roadmaps and co-marketing opportunities where feasible.
Oversee the relationship with key strategic partners, managing day-to-day interactions, and seeking ways to deepen these relationships to maximize partner yield.
Manage partner relationships across the full lifecycle, from onboarding to ongoing success, ensuring revenue growth and strategic partnership outcomes.
Lead key internal and external meetings, communications, escalations, and negotiations, coordinating with subject matter experts as needed.
Monitor partnership performance, track key metrics, and identify areas for improvement or expansion.
Analyze performance data and present findings to clients, highlighting opportunities or introducing incremental programs.
Collaborate closely with internal teams, including product, engineering, marketing, and legal, to align partnership activities with broader business objectives.
Facilitate communication and collaboration between internal stakeholders and external partners to ensure seamless execution of partnership strategies.
Experience in hiring, managing, and retaining a highly functional partner management team.
Determine and execute appropriate level of merchant engagement, including weekly, monthly, and quarterly business reviews.
Ability to track and adhere to departmental budget spending guidelines.
Qualifications: Associate/bachelor’s degree in a relevant field or equivalent experience.
Minimum of 3 years supporting a large business relationship in a Client Success or Account Executive role.
Local and National travel required.
High empathy and customer-centric approach.
Excellent communication and relationship-building skills.
Proficient in Microsoft Word, Excel, and PowerPoint.
Proven leadership and managerial skills.
Strong strategic thinking and problem-solving abilities.
Financial acumen and budget management experience.
Ability to drive change and foster innovation.
Our values are what drive us. There’s no place for egos here. Customers and colleagues come first. Serving their needs and driving their engagement is our success.
Dare To Be Different We are adaptable, creative, and courageous, like entrepreneurs willing to take the necessary risks to innovate and make things better. We challenge the status quo. We seek out different ideas and perspectives as a means of expanding our ability to think and do more.
That’s not fear, that’s excitement. We see change as core to our survival, and our ability to manage change as a prerequisite to new opportunities that can allow us to learn, grow, and do more.
We do whatever it takes to get the job done right. We inspect what we expect, take ownership of our actions, and operate with a sense of urgency in everything we do.
No Drama We control the things we can control with a mindset to find solutions while minimizing complaint. We are all here for the same purpose, empowered to be the best we can be so that our purpose to deliver great products and services to more customers can be fulfilled.
Walk The Talk We do what we say we are going to do and maintain the highest standards of performance for ourselves and others, at all times, always doing the right thing.
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Email Alert for Director of Client Success jobs in Coppell, TX, United States
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