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Senior Director, Client Success

Dallas, TX, United States

The TelevisaUnivision client success team seeks an experienced and motivated marketing executive to work closely with internal business development teams to help drive revenue across key clients in CPG and Retail categories. Extensive knowledge of marketing strategy across multiple categories and audiences will allow the ideal candidate the acumen to develop winning strategies for clients. The goal of the position is to help capture TelevisaUnivision’s fair share of advertising spend by delivering strategic solutions supported by TelevisaUnivision’s vast solution capabilities and extensive media portfolio.

As a Senior Director, you will help with the development of strategic plans and actionable solutions that yield successful go-to-market activations for clients with trackable ROI. This role will partner with the VP category vertical lead to build value propositions and support the team in pitch development and delivery to clients.

Your Day-day

Conceptualize and build client solutions that successfully convert new clients and help retain existing clients to drive revenue growth to TelevisaUnivision.

Deliver polished communication and administer the client pitch process and ensure client objectives are being addressed within the proposed solution.

Effectively apply Hispanic consumer insights and research resources to build a compelling business case for the target brand.

Engage and work closely with targeted brand managers and C-Suite leaders to help them understand the business case and opportunity of Hispanic consumers.

Communicate extensively with internal stakeholders, including sales leaders; lead internal meetings and offer responses to internal requests.

Learns and leverages all media channels and engagement capabilities within TelevisaUnivision by partnering with various internal capability leads.

Stay on top of industry trends and market intelligence on prospect accounts

Deliver communication and analysis externally at client level

Provides thought leadership within the assigned category and continually find unique opportunities to address category barriers.**

Coach team members on client solutions and deliverables**

You Have

Bachelor’s Degree required and a minimum of 7+ years of marketing experience.

Experience in a leading marketing discussion and working directly with CPG or Retail Marketing Teams, and advertising agencies.

Strategic mindset and experienced at leveraging data and insights to translate and create a compelling business case for a client.

Creative and compelling storyteller with exceptional collaboration and teamwork skills.

Excellent communication skills including strong presentation and client engagement skills

Basic understanding of the customer journeys across all media touchpoints

Must bring unique strengths in the areas of strategic thinking and analytical capability coupled with business strategy in CPG or Retail Marketing category.

Proficiency in Excel, Word, PowerPoint, and Outlook

Experience mentoring team members

Must be bilingual (English/Spanish)

Well-organized, disciplined, and detail-oriented.

Eligibility Requirements

Must be willing to work from an office in New York City, Miami or Chicago

Employment/education will be verified.

Must be willing to travel.

Applicants must be currently authorized to work in the United States on a full-time basis

Exact compensation may vary based on skills, experience, and location. Please note the national salary range listed in the job posting reflects the new hire salary range across levels and U.S. locations that would be applicable to the position. Base pay Range: $120k - 170k+ bonus & benefits

Our Benefits

TelevisaUnivision believes that a happy, well-balanced employee is what makes our culture thrive. We offer a wide selection of perks and benefits including PTO; tuition reimbursement; wellness and employee support programs; 401K; and life and other insurance plans. This is all in addition to our comprehensive and competitive health benefits package featuring medical, dental and vision coverage options.

Univision is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

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