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Clinitiative Health Research
Dallas, TX, United States
Clinitiative Health Research is a pioneering force in the clinical trial industry. Based in the United States with a global reach, we are at the forefront of connecting top-tier pharmaceutical companies and Clinical Research Organizations (CROs) with the most distinguished principal investigators and clinical research sites. Our mission is to signi
Job Source: Clinitiative Health ResearchCurana Health
Dallas, TX, United States
Job Details Job Location Dallas, TX - Dallas, TX Position Type Full Time Description Curana Health is a provider of value-based primary care services exclusively for the senior living industry, including in nursing homes, assisted/independent living facilities, CCRC/life plan communities and affordable senior housing communities. Curana Health
Job Source: Curana HealthKtno 1440 Am
Dallas, TX, United States
Client Success Manager (CSM) is now available! Date/Position Open: 05.13.2024 Salem Surround offers an exceptional opportunity for a Client Success Manager . If you live and breathe digital marketing, we want to talk to you! As a Client Success Manager, you will collaborate with Media Strategists, support teams, and will be client facing. Under
Job Source: Ktno 1440 AmHireNetworks
Dallas, TX, United States
Client Success Manager - Dallas TX We are seeking an experienced Client Success Manager for our client based in Deep Ellum/Old East Dallas. This is a direct-hire position based on-site with some local travel. The target salary is $70K with room based on experience and offers a very family/pet friendly atmosphere and benefits! Summary: The Client
Job Source: HireNetworksGannett Co., Inc.
Dallas, TX, United States
Posted Tuesday, March 26, 2024 at 4:00 AM |Current Gannett Employees- Please ensure you are using our abbreviated process on the internal Careers site by logging into Dayforce through OKTA| Gannett Co., Inc. (NYSE: GCI) is a diversified media company with expansive reach at the national and local level dedicated to empowering and enriching communi
Job Source: Gannett Co., Inc.Oak HC/FT
Dallas, TX, United States
Job Details Job Location Dallas, TX - Dallas, TX Position Type Full Time Description Curana Health is a provider of value-based primary care services exclusively for the senior living industry, including in nursing homes, assisted/independent living facilities, CCRC/life plan communities and affordable senior housin
Job Source: Oak HC/FTCalpion Inc.
Dallas, TX, United States
Calpion is an 18-year-old Dallas-headquartered technology firm that offers customers artificial intelligence solutions by building custom deep learning and machine learning algorithms, custom enterprise application development and maintenance, RPA solutions, cloud services, Salesforce consulting, customized invoice management software solutions, an
Job Source: Calpion Inc.Veradigm
Dallas, TX, United States
Welcome to Veradigm, where our Mission is transforming health, insightfully. Join the Veradigm team and help solve many of today's healthcare challenges being addressed by biopharma, health plans, healthcare providers, health technology partners, and the patients they serve. At Veradigm, our primary focus is on harnessing the power of research, ana
Job Source: VeradigmDallas, TX, United States
Job Description:
Likewize is searching for a Client Success Manager to join our team at our global Headquarters in Southlake, TX.
Likewize Support provides knowledge solutions and technical support for a range of world class brands, from banks & cell phone networks to retailers. Our Program Success team are the key to driving our client engagement, platform enhancements and upskilling internal and external teams through effective training programs
In this role, you will be responsible for driving the successful adoption, implementation, and optimization of our client engagements. You’ll act as the linchpin, connecting our internal teams with our clients, ensuring both gain the utmost value from our solution. Driven by passion for continuous enhancement, you will harness data led insights to identify innovative strategies to refine and upgrade our solution, ensuring its relevance and effectiveness, unearth areas of opportunity to enhance training methodologies, ensuring maximum adoption, and equipping partners to harness the full potential of our solution and pinpoint and address gaps in customer usage patterns, ensuring they derive maximum value and achieve optimal results with our tool.
Your day-to-day responsibilities include but are not limited to:
Serve as the primary point of contact for internal queries about the platform, ensuring teams are informed and aligned.
Work closely with existing clients to ensure they are leveraging our tools to their fullest potential, identifying areas of improvement and implementing enhancements.
Own and lead the creation of in-depth training resources for both internal stakeholders and external clients.
Conduct on-site and remote presentations, delivering training and sales materials to support clients and prospects.
Generate comprehensive reports, interpret data-driven insights and devise solution enhancements from the output.
Bridge the gap between clients and product development, channeling feedback and identifying areas for enhancement.
Work with sales, marketing, and product teams to ensure consistent messaging and understanding of the product’s capabilities and benefits.
Champion the voice of the customer within Likewize, promoting a user-centric mindset across all departments.
Define and monitor key performance indicators (KPIs) for customer success.
Follow the latest trends and technologies in customer success and SaaS, ensuring that the company remains at the cutting edge and can adapt to evolving client needs.
Establish structured feedback loops not only for clients but also internally, ensuring that insights from various departments are considered in the customer success strategy.
If you are who we are looking for, you will have the following education, skills and/or experience.
Familiarity with SaaS platforms and understanding of software adoption challenges and strategies, ideally within a Customer Experience or Support background.
Basic understanding of software development processes and ability to liaise effectively with technical terms.
Proven experience in managing and nurturing client relationships, ensuring satisfaction and retention.
Strong skills in crafting and delivering engaging presentations, both in-person and virtually, to diverse audiences.
Ability to analyze and interpret complex data, derive actionable insights, and apply them for product and client strategy improvements.
Experience in gathering, analyzing, and integrating user feedback into product development processes.
Highly organized and motivated with the ability to convey complex ideas clearly and effectively.
Our global headquarters in Southlake TX is easily accessible to both Dallas and Fort Worth and we are 5 minutes from Southlake Town Square. We offer competitive compensation, market leading benefits and many fantastic onsite amenities through our real estate partner, VariSpace. VariSpace is designed to elevate the way businesses approach the office. Our innovative workspace brings a first-class employee experience with covered parking, spacious break areas, raffles/games, onsite gym, cafeteria and state of the art facilities.
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Email Alert for Client Success Manager jobs in Dallas, TX, United States
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