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Danta Technologies
Charlotte, NC, United States
Responsibilities: Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customer's end users Classify Service Calls according to the specified options • Route problems to 3rd level IT support staff using knowledge base articles Coordinate with level 3 and support staff that provide hardware / software
Job Source: Danta TechnologieseTeam
Charlotte, NC, United States
Job Description : REQUIREMENTS : Strong hands on experience needed on end user support for Windows PC and Mac related issues Ability to assign and work on incident tickets through Service Now. Ability to support meeting rooms including the TV's, polycom and other audio/Video conferencing hardware. Ability to support new user onboarding and prepar
Job Source: eTeamCrescens
Charlotte, NC, United States
Job title : Desktop Support Location: Charlotte, NC (Onsite) Duration : 2+ months Type : Contract Short Description: Two Field Services/AV contractors required Job Description: Expected Skills : Able to work without assistance; can provide limited leadership to others; able to manage medium complexity work efforts; may have industry experien
Job Source: CrescensCRG
Charlotte, NC, United States
Desktop Support Technician Hybrid / Onsite (2x per week) Hours: 8-5p Location: Charlotte, NC $18-$23/hour This individual will be the first line of support for our internal and external customers for all IT services and equipment. Will be managing the help desk tickets and assigning them to the second line of support when necessary. Will be confi
Job Source: CRGSyntricate Technologies
Charlotte, NC, United States
Job Title: Desktop Support Engineer Location: Charlotte, NC Duration: Contract Job Description: IT User Support Specialist Location - Charlotte (no Remote work allowed)Job Description : IT user Support Specialist provides day-to-day technical support for hardware and software related systems. Under limited supervision, this job responds to pro
Job Source: Syntricate TechnologiesWalter P Moore
Charlotte, NC, United States
Responsibilities This Desktop Support role is a new position with our Corporate IT team, where results will matter more than experience. You will be the critical link between IT and the customer and you will be an asset from Day One in a group where everyone is given the opportunity to grow as fast as they show the ability to do so. We are lookin
Job Source: Walter P MooreBeacon Hill
Charlotte, NC, United States
To Apply for this Job Click Here Our client is looking for a Desktop Support Specialist to join their team! If interested, please apply with an updated resume, and a recruiter will reach out as soon as possible. Desktop/Tech Support II Location: Charlotte, NC (onsite) Shift: M-F 8-5 pm Duration: Long-term contract Requirements: Requires
Job Source: Beacon HillCRG
Charlotte, NC, United States
Desktop Support Technician Hybrid / Onsite (2x per week) Hours: 8-5p Location: Charlotte, NC $18-$23/hour This individual will be the first line of support for our internal and external customers for all IT services and equipment. Will be managing the help desk tickets and assigning them to the second line of support when necessary. Will be confi
Job Source: CRGFort Mill, SC, United States
Job Description
An employer is seeking a Tier II Desktop Support Analyst to work for a large equipment rental company in Fort Mill, SC. Responsibilites include:
Provides support to end users on a variety of issues. Identifies, researches and resolves technical problems
Responds to telephone calls, email and personal requests for technical support
o Team primarily handles tickets, chats and walkups
Documents, tracks and monitors the problem to ensure a timely resolution
Provdes as 2nd level (Tier II) support to other helpdesk technicians
Relies on expdrience and judgement to plan and accomplish goals
Performs a variety of complicated tasks, self motivated to identify and solve customer problems and to improve the service delievered by the CMIS department as a whole
Takes on added responsibilities to manage and administer customer support systems and departmental systems
Works with other deparment team members to insure good cross communication and cross training
Perform other duties assigned by the manager
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Skills and Requirements
2+ years in Desktop/Helpdesk/Service Desk Support Role
Knowledge of Ticketing systems, escalations
Excellent knowledge of PC based hardware and software systems
Troubleshooting experience
Excellent verbal and written communication skills Degree in computer science or related field
Knowledge of AS/400 systems
ServiceNow experience null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].
Email Alert for Desktop Support jobs in Fort Mill, SC, United States
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