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Insight Global
Fort Mill, SC, United States
Job Description An employer is seeking a Tier II Desktop Support Analyst to work for a large equipment rental company in Fort Mill, SC. Responsibilites include: Provides support to end users on a variety of issues. Identifies, researches and resolves technical problems Responds to telephone calls, email and personal requests for technical suppor
Job Source: Insight GlobalDanta Technologies
Charlotte, NC, United States
Responsibilities: Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customer's end users Classify Service Calls according to the specified options • Route problems to 3rd level IT support staff using knowledge base articles Coordinate with level 3 and support staff that provide hardware / software
Job Source: Danta TechnologiesCrescens
Charlotte, NC, United States
Job title : Desktop Support Location: Charlotte, NC (Onsite) Duration : 2+ months Type : Contract Short Description: Two Field Services/AV contractors required Job Description: Expected Skills : Able to work without assistance; can provide limited leadership to others; able to manage medium complexity work efforts; may have industry experien
Job Source: CrescensRed Knight Solutions, LLC
Concord
Job Description Job Description Red Knight Solutions is currently seeking a Desktop Support Specialist in Concord, NC. This is a long-term potential CTH opportunity. The pay will be $18.00(W2) . The conversion is typically around 6 months. Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT
Job Source: Red Knight Solutions, LLCWalter P Moore
Charlotte, NC, United States
Responsibilities This Desktop Support role is a new position with our Corporate IT team, where results will matter more than experience. You will be the critical link between IT and the customer and you will be an asset from Day One in a group where everyone is given the opportunity to grow as fast as they show the ability to do so. We are lookin
Job Source: Walter P MooreSyntricate Technologies
Charlotte, NC, United States
Job Title: Desktop Support Engineer Location: Charlotte, NC Duration: Contract Job Description: IT User Support Specialist Location - Charlotte (no Remote work allowed)Job Description : IT user Support Specialist provides day-to-day technical support for hardware and software related systems. Under limited supervision, this job responds to pro
Job Source: Syntricate TechnologiesCRG
Charlotte, NC, United States
Desktop Support Technician Hybrid / Onsite (2x per week) Hours: 8-5p Location: Charlotte, NC $18-$23/hour This individual will be the first line of support for our internal and external customers for all IT services and equipment. Will be managing the help desk tickets and assigning them to the second line of support when necessary. Will be confi
Job Source: CRGRed Knight Solutions, LLC
Concord, NC, United States
Red Knight Solutions is currently seeking a Desktop Support Specialist in Concord, NC. This is a long-term potential CTH opportunity. The pay will be $18.00(W2) . The conversion is typically around 6 months. Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our abil
Job Source: Red Knight Solutions, LLCCharlotte, NC, United States
Job Description :
REQUIREMENTS :
Strong hands on experience needed on end user support for Windows PC and Mac related issues
Ability to assign and work on incident tickets through Service Now.
Ability to support meeting rooms including the TV's, polycom and other audio/Video conferencing hardware.
Ability to support new user onboarding and preparing necessary IT equipment's.
Ability to follow technical guides for retiring and wiping old devices (Work alongside asset manager).
Ability to follow technical guides for imaging and configuring new pcs.
Ability to work through Resolving end users issues related to hardware and software.
Well versed in note taking and gathering information on issues for ticket in Service Now.
Proactive mindset and eagerness to learn with enthusiasm for helping others.
Willing to get additional training from team members or attend available trainings.
Ability to fix issues and support all flavors of client operating systems including windows and Mac
Ability to support iOS and other handheld devices.
Knowledge of support for Microsoft Office Suite - Office 365 online and Desktop application.
Knowledge on various hardware platforms to troubleshoot and break fix hardware issues (particularly dell and Mac PC's)
Working technical knowledge of many technology services to address down issues, deploy new and loaner laptops, answer questions about cabling, televisions, projectors, phones, peripherals (e.g. keyboards or mice), Mac and PC or escalation to the appropriated teams
Email Alert for Desktop Support jobs in Charlotte, NC, United States
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