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Platform Aerospace
College Park, MD, United States
Job Description Job Description JOB TITLE: INFORMATION TECHNOLOGY (IT) SUPPORT TECHNICIAN DEPARTMENT:IT REPORTS TO: IT MANAGER CLASSIFICATION: NON-EXEMPT STATUS:FULL-TIME LOCATION: HOLLYWOOD, MD Teleworking not available for this position JOB SUMMARY: We are looking for technically skilled candidates with good problem-solving abili
Job Source: Platform AerospaceAlpha Omega Integration, LLC
Washington, DC, United States
Alpha Omega Integration LLC is an award-winning Federal IT Solutions provider. Since its inception in September 2016, we have grown from a start-up to a $100m/year business. Alpha Omega’s growth stems from our mission focus: to make the US Government the best in the world . We achieve that via advanced capabilities in the areas of Design & Produc
Job Source: Alpha Omega Integration, LLCTriplenet Technologies
Washington, DC, United States
Seasoned Service Desk / Desktop Technician with VERY strong customer service and communication skills. Must be detail-oriented and willing/able to follow established processes and procedures. This position will be involved in the following activities: 1. Desktop / service-side support needs as they arise. 2. Desktop imaging and deployment: end to
Job Source: Triplenet TechnologieseTeam
Baltimore, MD, United States
Position: Desktop Support Tech Location: 7323 Aviation Blvd, Baltimore, MD 21240 Duration: Permanent Pay rate: $47,840/year Responsibilities Performs basic and moderately complex troubleshooting and repair activities, typically associated with an end-user environment, including but not limited to PCs, desktops, laptops, tablets, and printers. Prov
Job Source: eTeamBy Light Professional IT Services
Hyattsville, MD, United States
OverviewBy Light is hiring a Desktop Support Technician to join our team providing onsite Tier II support to our government client, such as, perform device imaging, configuration, deployment and installation at customer location; troubleshoot issues identified by desktop users, and implement corrective actions. This position will analyze problems t
Job Source: By Light Professional IT ServicesBy Light Professional IT Services
Hyattsville, MD, United States
Overview By Light is hiring a Desktop Support Technician to join our team providing onsite Tier II support to our government client, such as, perform device imaging, configuration, deployment and installation at customer location; troubleshoot issues identified by desktop users, and implement corrective actions. This position will analyze problem
Job Source: By Light Professional IT ServicesThe Brattle Group
Washington, DC, United States
The Brattle Group, a privately held, global economics consulting firm, is looking for a Desktop Support Technician to join our Washington, D.C. office. The primary goal of the Desktop Support Technician is to provide technical support to users of PCs and related end-user technologies through the company’s ticketing system as well as in-person s
Job Source: The Brattle GroupmPower Inc.
Bethesda, MD, United States
Are you wanting to be empowered in your career and set up for success! mPower is a certified Woman-Owned Small Business (WOSB) and top-rated government consulting firm focused especially on providing Organizational Development and Enterprise IT Service Management services. Our team consists of experts and professionals who have experience in manag
Job Source: mPower Inc.Laurel, MD, United States
We have an outstanding Contract position for an IT Desktop Support Technicianto join a leading Company located inLaurel, MD.
** U.S Citizenship is required.**
Must be able to work 100% onsite in Laurel, MD
Shift: Mon - Fri 1st shift
Candidate must have the ability to obtain and maintain a Secret Security Clearance.
Please click on this link if you have any questions on how to obtain a clearance:
https://www.tadpgs.com/obtain_security_clearance
Job Responsibilities:
Provide onsite IT support services for customers to include incident response, delivery, and system set-up of new & repaired computers along with the installation of additional hardware, software, and peripherals.
Work on primarily Microsoft Windows, Macintosh, and Linux system.
Research, analyze, diagnose, and resolve issues with customer systems including computer hardware & software, peripheral equipment, and networks using documented processes where available and best practices where not. Perform computer imaging including software & hardware validation and pre-delivery testing.
Record and create documentation and assist in other team areas as needed.
Provide first contact resolution for account administration, desktop, laptop, mobile devices, applications, and network connectivity problems remotely in a call center or walkup desk as needed.
Basic Hiring Criteria:
Have a Bachelor's degree or equivalent work experience
Must have at least 5 years of recent IT-related Tier 2 Enterprise technician work experience.
Must have a valid Driver's License and be able to drive company vehicle on and off campus.
Must be able to obtain and maintain a DoD Secret Clearance
Must be a U.S. Citizen
Possess the ability to troubleshoot and resolve technical problems for users, to independently resolve widely varying complex problems using current job knowledge, research, and external resources.
Have hardware experience to include Intel-based desktops, laptops, and printers.
Operating System (OS) experience to include Windows and Mac OS.
Networking experience to include a strong understanding of TCP/IP and DNS; and an understanding of Active Directory and Exchange.
Must have strong verbal and written communication skills
Have the ability to obtain a Dell Certified Enterprise Engineer (DCEE) certification within 2 months of employment.
Possess enterprise-level experience with Linux, Windows 10, Mac10.11 and/or iOS.
Possess certifications: ITIL, A+, Microsoft Certified Professional (MCP), Microsoft Certified Systems Engineer for Windows (MCSE), Apple Certified Macintosh Technician (ACMT), HDI Support Analyst.
Have software experience with Desktop remote control tools, the ability to troubleshoot Linux operating systems, and/or 2-4 years' experience with system management tools such as Altiris.
Have the ability to lift up to 40 lbs. unassisted
TAD PGS, Inc.is a Global Fortune 500 company with worldwide revenue of over $27 billion and more than 50 decades of government contracting experience. We specialize in supporting U.S. Government Agencies and their prime vendors by delivering a full range of recruitment and workforce solutions. As part of the Adecco family, we have access to over 2.5 million active candidates supporting hundreds of locations across North America. On any given day, we have more than 70,000 professionals working at client sites across the United States.
VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / EOE Protected Veterans/Disability
The Company will consider qualified applicants with arrest and conviction records.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visithttp://www.tadpgs.com/candidate-privacy/
Email Alert for IT Desktop Support Technician jobs in Laurel, MD, United States
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