Sales Account Executive

Houston, TX, United States

Come Join Our Team, We Are Hiring!

PBC Technologies is a leading Systems Integrator company serving all of Texas and we're on the lookout for talented individuals to join our growing team. If you have a passion for technology, a humble confidence in your abilities, and a commitment to craftsmanship, we want to hear from you!

About Us:

At PBC Technologies we're more than just a company; we're a close-knit family of dedicated professionals who take immense pride in what we do. Our mission is to provide top-notch smart-building technology and solutions to our valued clients, ensuring their safety, security, and seamless connectivity. We strive for excellence in every project we undertake, and our core values fuel our success:

Passionate Work Ethic: We believe that passion is the driving force behind outstanding work. Our team members are go-getters who are deeply enthusiastic about delivering exceptional results. We embrace challenges with a positive attitude and tackle them with relentless determination.

Be Humbly Confident: Confidence is vital, but we also value humility. We know that success is a team effort, and we celebrate each other's achievements. We learn from one another and continuously seek opportunities for growth and improvement.

Craftsmanship: Our work is more than just a job; it's an art form. We take great pride in our craftsmanship and attention to detail. Every wire we connect, every system we install is a reflection of our dedication to quality.

Job Summary:

We are seeking a highly skilled and experienced Account Executive to join our Sales team. The Sales department is responsible for acquiring new customers, managing relationships with existing customers, and generating revenue by selling the company’s products and services.

The Account Executive is responsible for managing client relationships, driving sales, and coordinating with internal teams, overseeing the sales process and acting as the primary point of contact to ensure seamless delivery of projects, products and services. This includes identifying and developing new business opportunities, generating and qualifying leads through prospecting efforts, negotiating deals, maintaining strong customer relationships, and meeting or exceeding sales targets and goals.

Key Accountabilities include the following:

> Client Relationship Management

Build and maintain strong, long-lasting customer relationships, ensuring high levels of satisfaction and retention, maximizing their lifetime value to the organization.

Understand clients’ business needs and challenges to provide tailored solutions.

Serve as the primary point of contact for clients, ensuring their satisfaction and addressing any issues or concerns.

> Business Development

Identify and generate potential leads or prospects through various channels, such as marketing, referrals, and cold colling.

Conduct market research to stay updated on industry trends and the competitive landscape.

Identify and develop new business opportunities to acquire new clients and contribute to the organization’s growth and profitability.

> Solution Selling

Collaborate with technical teams to design and propose solutions that align with client needs.

Create and deliver compelling sales presentations and product demonstrations to showcase the value of products or services.

Engage in negotiations with potential customers to address concerns, clarify terms, and close deals.

> Account Management

Monitor and manage accounts to ensure ongoing client satisfaction and repeat business.

Identify opportunities to expand the scope of the customer’s engagement with the organization, potentially involving new products, services, or solutions.

Manage and facilitate the renewal of contracts, subscriptions, or service agreements.

> CRM & Pipeline Management

Maintain accurate and up-to-date records of all sales activities and client interactions in the CRM system.

Track and analyze sales pipeline to forecast sales performance and identify potential gaps and help optimize the sales process.

Provide regular updates and reports on sales activities, pipeline, and forecasts.

Characteristics / Skills

Curiosity : You must have an innate curiosity that predisposes you to ask questions all the time.

Critical Thinking: You must ask questions because you pay attention to detail, and see opportunity in interpreting, processing, and analyzing information in many ways to see all the potential outcomes.

Empathy : You must look at the world through other lenses besides your own to understand not only what it’s like to walk in the shoes, but to feel the same pinch when the shoes are a poor fit.

Problem Solving: You must welcome challenges and seek out tough problems to solve. You mustn’t be a problem solver, but a problem finder.

Leadership: You must be assertive and direct but carry yourself with humility and confidence. You must naturally inspire people to listen, trust, and follow.

Creativity: You must imagine multiple possibilities, formulate various solutions, and conceive unique ways to solve tricky issues, address concerns and outwit the competition.

Deliberate Learning: You must acknowledge the gaps in your expertise or comprehension, face them head-on, and practice until you see verifiable improvement.

Coachability : You must be willing to be coached, and never turn down the opportunity to learn more and get better. You must not see criticism as negative, but as a gift and an opportunity to improve.

Business Acumen: You must be business-oriented, business-savvy, and have a solid understanding of how businesses are run.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

Qualifications:

Bachelor’s Degree, preferably in Business, Marketing, IT, or a related field.

Proven track record in sales, customer service, or account management, particularly in a technology or related industry.

Knowledge of the technology sector and its products, services, and market trends.

Ability to communicate effectively, both verbally and in writing, with a range of stakeholders including clients, team members, and senior management.

Strong interpersonal skills to build and maintain relationships with clients and colleagues.

Capability to analyze data, understand client needs, and develop effective solutions to challenges.

Experience in managing projects, coordinating teams, and ensuring timely and successful delivery of solutions.

Proficiency in negotiating contracts and persuading clients regarding the benefits of the company’s products or services.

Ability to manage multiple accounts and priorities efficiently while maintaining attention to detail.

Capacity to quickly learn about new products or services and adapt to changes in the market or in client demands.

Compensation Package:

Base Salary

On-Target Earnings

Commission

Performance Bonus

Benefits