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Insight Global
Irving
Job Description Seller Onboarding and Growth * Help build a seamless process for handing off new storefronts from the Seller Acquisition team * Support new Sellers as they create their first listing and grow their catalog * Help Sellers progress from first sale to continuously growing revenue * Work with leadership on scaling the onboarding experie
Job Source: Insight GlobalGartner
Irving, TX, United States
About the role: The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to understand and surface client's business priorities, breakdown challenges, and identify the most effective ways to support the client in making
Job Source: GartnerKtno 1440 Am
Dallas, TX, United States
Client Success Manager (CSM) is now available! Date/Position Open: 05.13.2024 Salem Surround offers an exceptional opportunity for a Client Success Manager . If you live and breathe digital marketing, we want to talk to you! As a Client Success Manager, you will collaborate with Media Strategists, support teams, and will be client facing. Under
Job Source: Ktno 1440 AmLikewize
Dallas, TX, United States
Job Description: Likewize is searching for a Client Success Manager to join our team at our global Headquarters in Southlake, TX. Likewize Support provides knowledge solutions and technical support for a range of world class brands, from banks & cell phone networks to retailers. Our Program Success team are the key to driving our client engagemen
Job Source: LikewizeHireNetworks
Dallas
Job Description Job Description Client Success Manager – Dallas TX We are seeking an experienced Client Success Manager for our client based in Deep Ellum/Old East Dallas. This is a direct-hire position based on-site with some local travel. The target salary is $70K with room based on experience and offers a very family/pet friendly atmosphere
Job Source: HireNetworksAmerican First Finance
Coppell, TX, United States
Description Position at American First Finance What makes an AFF Director of Client Success: The Director of Client Success is responsible for leading and managing the strategic direction, operational efficiency, and overall performance of assigned relationships. This role requires a visionary leader with a strong track record of success in build
Job Source: American First FinanceAmerican First Finance Inc.
Coppell, TX, United States
What makes an AFF Director of Client Success: The Director of Client Success is responsible for leading and managing the strategic direction, operational efficiency, and overall performance of assigned relationships. This role requires a visionary leader with a strong track record of success in building and growing client relationships. What we off
Job Source: American First Finance Inc.HireNetworks
Dallas, TX, United States
Client Success Manager - Dallas TX We are seeking an experienced Client Success Manager for our client based in Deep Ellum/Old East Dallas. This is a direct-hire position based on-site with some local travel. The target salary is $70K with room based on experience and offers a very family/pet friendly atmosphere and benefits! Summary: The Client
Job Source: HireNetworksDallas
The CSC ServiceWorks Story
We’re the leading provider of commercial laundry services, consumer services technology, and air-vending and EV solutions throughout the United States and Canada. Our Best-in-Class team of 2,500 dedicated professionals’ benefit from work that’s steady (but never boring), time to enjoy what matters, appreciation and rewards in return for hard work and accountability, and support in growing a fulfilling career.
Overview
**Position Summary:**
Primary responsibility for providing existing client support, managing assigned Book of Business accounts virtually, building customer relationships, providing data-driven recommendations to improve client business performance, supporting customer retention, and improving internal rate of return.
Key Responsibilities:
+ Provide support, guidance, and/or coordination to existing Client inquiries in assigned Book of Business.
+ Conduct client account performance reviews and analyses virtually.
+ Utilize digital tools to identify opportunities to leverage current programs to improve account performance and internal rate of return.
+ Coordinate with Branch Management as needed on unique Client needs to ensure customer retention.
+ Renew customer lease agreements and contracts through negotiation for favorable terms based on projected sales volume.
+ Demonstrate knowledge of customers, industry, competition, and pricing by matching unique service offerings with Client needs.
+ Maintain and update key account information in the CRM.
+ Communicate to/work with supervisor to resolve unique customer concerns/issues as needed.
+ Participate in training new Client Success Representatives as needed.
+ Other duties as assigned.
Benefits & Perks
+ Work Life Balance!
+ 75% Employer Contribution to Medical, Dental, and Vision insurance
+ Health Savings Account with Employer Contribution
+ Year-round Work & Paid Training
+ Company Paid Life, Short-term, and Long-term Disability Insurance
+ 401k with generous Company Match
+ Paid Time Off (PTO) & Holiday Pay
+ Flexible Spending & Health Savings Account
+ Employee Discounts: Travel, Theme Parks, Home & Auto Insurance and more!
+ Education Reimbursement Program
+ Paid employee Referral program
What we’re looking for
**Required Education & Experience:**
+ HighSchoolDiplomaorequivalent; 3-5yearsdirectCustomer Service orAccountManagementexperience; or equivalent combination of education and experience
+ Customer Service/Account Management experience in B2Band/orB2C environments preferred
+ Bachelor’sdegreeinSales,Marketing,orBusinesspreferred
**Required Knowledge, Skills, and Abilities:**
+ Ability to lead and manage various aspects of sales process – from retaining to renewing – using relationship building and solution-based selling skills
+ Ability to establish credibility with clients and optimize and expand existing relationships
+ Entrepreneurial, forward-thinking mindset and motivation to rapidly improve customer retention
+ Ability to advocate for clients and business partners
+ Strong interpersonal skills/bias to action
+ Ability to tackle challenges with creative and timely solutions
+ Excellent written and verbal communication skills
+ Working familiarity of Salesforce, marketing tools, and various go-to-market strategies
+ A successful track record of presenting information effectively and professionally in one-on-one and small group situations to customers, clients, and other employees of the organization
+ Demonstrated knowledge of Microsoft Office
CSC ServiceWorks is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, veteran or other protected status.
Email Alert for Client Success Specialist_ jobs in Dallas
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