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Resultant Consulting Group
Dallas, TX, United States
Resultant is a modern consulting firm with a radically different approach to solving problems. We don’t solve problems for our clients. We solve problems with them. Through outcomes driven by data analytics, technology solutions, digital transformation, and beyond, our team works with clients in both the public and private sectors to solve
Job Source: Resultant Consulting GroupResultant
Dallas, TX, United States
Company Description Resultant is a modern consulting firm with a radically different approach to solving problems. We don't solve problems for our clients. We solve problems with them. Through outcomes driven by data analytics, technology solutions, digital transformation, and beyond, our team works with clients in both the public and privat
Job Source: ResultantKtno 1440 Am
Dallas, TX, United States
Client Success Manager (CSM) is now available! Date/Position Open: 05.13.2024 Salem Surround offers an exceptional opportunity for a Client Success Manager . If you live and breathe digital marketing, we want to talk to you! As a Client Success Manager, you will collaborate with Media Strategists, support teams, and will be client facing. Under
Job Source: Ktno 1440 AmLikewize
Dallas, TX, United States
Job Description: Likewize is searching for a Client Success Manager to join our team at our global Headquarters in Southlake, TX. Likewize Support provides knowledge solutions and technical support for a range of world class brands, from banks & cell phone networks to retailers. Our Program Success team are the key to driving our client engagemen
Job Source: LikewizeHireNetworks
Dallas, TX, United States
Client Success Manager - Dallas TX We are seeking an experienced Client Success Manager for our client based in Deep Ellum/Old East Dallas. This is a direct-hire position based on-site with some local travel. The target salary is $70K with room based on experience and offers a very family/pet friendly atmosphere and benefits! Summary: The Client
Job Source: HireNetworksHireNetworks
Dallas
Job Description Job Description Client Success Manager – Dallas TX We are seeking an experienced Client Success Manager for our client based in Deep Ellum/Old East Dallas. This is a direct-hire position based on-site with some local travel. The target salary is $70K with room based on experience and offers a very family/pet friendly atmosphere
Job Source: HireNetworksCurana Health
Dallas, TX, United States
Job Details Job Location Dallas, TX - Dallas, TX Position Type Full Time Description Curana Health is a provider of value-based primary care services exclusively for the senior living industry, including in nursing homes, assisted/independent living facilities, CCRC/life plan communities and affordable senior housing communities. Curana Health
Job Source: Curana HealthClinitiative Health Research
Dallas, TX, United States
Clinitiative Health Research is a pioneering force in the clinical trial industry. Based in the United States with a global reach, we are at the forefront of connecting top-tier pharmaceutical companies and Clinical Research Organizations (CROs) with the most distinguished principal investigators and clinical research sites. Our mission is to signi
Job Source: Clinitiative Health ResearchDallas, TX, United States
Welcome to Veradigm, where our Mission is transforming health, insightfully. Join the Veradigm team and help solve many of today's healthcare challenges being addressed by biopharma, health plans, healthcare providers, health technology partners, and the patients they serve. At Veradigm, our primary focus is on harnessing the power of research, analytics, and artificial intelligence (AI) to develop scalable data-driven solutions that bring significant value to all healthcare stakeholders. Together, we can transform healthcare and enable smarter care for millions of people.
**This is a REMOTE opportunity**
Job Summary The Client Success Manager (CSM) plays a crucial role as the primary liaison between clients and Veradigm, ensuring high client retention and satisfaction. This role requires deep knowledge of Medicare/Medicaid and other healthcare programs.
Essential Functions
Serve as the primary point of contact for client inquiries, issues, and escalations, ensuring prompt and professional resolution.
Build and maintain strong client relationships through regular communication and proactive engagement.
Advocate for clients internally to ensure their needs are met and issues are resolved promptly.
Provide technical assistance to clients, including researching issues, answering questions, and troubleshooting problems related to Medicare/Medicaid programs, X12 EDI files (837, 999, 277, U277), and state response file types.
Guide clients through corrective steps and document solutions effectively.
Collaborate with internal teams to address technical challenges and optimize system performance based on client feedback.
Stay informed about industry trends, regulatory changes, and Veradigm product updates to maintain and improve subject matter expertise.
Proactively seek opportunities for professional development and knowledge enhancement through training and networking.
Job Requirements
Bachelor's Degree (Preferred)
2-4 years relevant work experience (Preferred)
Prior customer service or systems admin experience in a software product
Experience with AWS, S3, IIS, Aginity, or Microsoft SQL Server (Preferred)
Experience with medical claims or risk adjustment data (Preferred)
Knowledge, Skills and Abilities
Strategic Thinking / Thought Leadership
Client Health Awareness & Management
Client Advocacy
Veradigm Market and Product Awareness
Client Expectations Management
Initiative
Analytical Proficiency
#LI-REMOTE
Enhancing Lives and Building Careers
Veradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work and to further their professional development. Together, we are In the Network . Interested in learning more?
Take a look at our Culture, Benefits, Early Talent Program, and Additional Openings.
We strongly advocate that our associates receive all CDC recommended vaccinations in prevention of COVID-19.
Visa Sponsorship is not offered for this position.
At Veradigm, our greatest strength comes from bringing together talented people with diverse perspectives to support the needs of healthcare providers, life science companies, health plans, and the patients they serve. The Veradigm Network is a dynamic, open community of solutions, external partners, and cutting-edge artificial intelligence technologies that provide advanced insights, technology, and data-driven solutions. Veradigm offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company paid life insurance and retirement savings.
Veradigm's policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Veradigm must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire. Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce.
From a "VEVRAA Federal Contractor" We request Priority Referral of Protected Veterans
This is an official Veradigm Job posting. To avoid identity theft, please only consider applying to jobs posted on our official corporate site.
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Email Alert for Client Success Manager - REMOTE jobs in Dallas, TX, United States
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