Email Alert for
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
NCR Atleos
Frisco
**About NCR Atleos** NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. **Support Center Representative** Cardtronics makes ATM cash access
Job Source: NCR AtleosNCR Atleos
Frisco
**About NCR Atleos** NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. **Help Desk Representative II** NCR Atleos makes ATM cash access co
Job Source: NCR AtleosNCR Atleos
Frisco, TX, United States
About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. ESSENTIAL DUTIES AND RESPONSIBILITIES Ability to understand the curr
Job Source: NCR AtleosReqRoute Inc
Richardson, TX, United States
Job Title: Help Desk Support Position Type: 11+ Months Location: Richardson, TX (Onsite) Shift Timings: 11AM to 7:00PM CST Job Description Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains use
Job Source: ReqRoute IncShe Recruits, LLC
Plano, TX, United States
Job Title: Service/Help Desk Location: Plano, TX area Salary: 65k-80k Service Desk is the first communication clients have for obtaining technical support. The Service Desk Engineer (SDE) is responsible for providing reactive remote support for clients that rely on IT to perform their jobs. SDEs must quickly respond and resolve varying Desktop,
Job Source: She Recruits, LLCShe Recruits, LLC
Frisco, TX, United States
The Service Desk/Help Desk is a junior-level role responsible for the design and implementation of LAN/WAN, Server and Cloud Services technology. Jr. PEs are required to work closely with our Design Desk (system architect) and deliver technical solutions that meet a client's business requirements, and therefore must be able to communicate effective
Job Source: She Recruits, LLCThermoFisher Scientific
Richardson
**Work Schedule** Standard (Mon-Fri) **Environmental Conditions** Office **Job Description** **How will you get here?** **Education:** **High School/ GED required and 4+ yrs of experience in the follow below listed. OR A degree Business Administration or related field and 2+ yrs of experience.** **Processing Orders:** Receive and process incoming o
Job Source: ThermoFisher ScientificMedix
Carrollton, TX, United States
Our client in Carrollton, TX, is looking for a Help Desk Specialist to join their team. This role is essential for providing tier 2 technical support and Mac support at the headquarters and various client sites. The Help Desk Specialist will be key in implementing reliable processes, tracking metrics, and supporting the growth of the IT infrastruct
Job Source: MedixFrisco
**About NCR Atleos**
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
**ESSENTIAL DUTIES AND RESPONSIBILITIES**
+ Ability to understand the current state of ATMs to fully diagnose problems for resolution
+ Adjust language and terminology to the needs of the customer (internal and external) in a professional manner to interpret and provide feedback for further research
+ Act as a liaison between Technical Support, Account Managers and other Cardtronics personnel to help resolve escalated customer issues
+ Create, review and close tickets and maintain accurate customer records
+ Answer inbound calls from clients, customers, and external vendors
+ Ability to follow call tree to accurately transfer calls to the appropriate department based on the condition of the caller
+ Provide efficient productivity and superior quality service while working in a fast-paced environment
+ Ability to effectively handle in user and Regulation E/Card Trace calls from customers
+ Make outbound calls to clients, customers, and external vendors
+ Provide basic troubleshooting and ask probing questions to assist clients and service vendors while on site
+ Ability to work multiple systems simultaneously
+ Handle internal/external reports and status updates
+ Monitor multiple email boxes and ensure accurate and precise responses within Service Level Agreements
+ Follow-up on open investigations to ensure smooth handling and accurate closure
+ Assume special projects as required by management
Offers of employment are conditional upon passage of screening criteria applicable to the job.
**Full time employee benefits include** :
+ Medical Insurance
+ Dental Insurance
+ Life Insurance
+ Vision Insurance
+ Short/Long Term Disability
+ Paid Vacation
+ 401k
**EEO Statement**
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
**Statement to Third Party Agencies**
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
Email Alert for Help Desk II_ jobs in Frisco
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.