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WebTPA
Irving, TX, United States
**Customer Service Rep** Location Irving, Texas, United States Category Customer Service/Claims Full-time 26421 JOB DESCRIPTION **Job Summary** The Customer Service Representative is responsible for handling inbound customer calls from both providers and members. They are to ensure that the highest level of service is provided no matter what the qu
Job Source: WebTPAGEODIS Group
Coppell, TX, United States
** Customer Service Rep** **Job Category****:** Operations **Requisition Number****:** CUSTO019802 Showing 1 location **Job Details** **Description** **Summary:** The Customer Service Representative is responsible for customer service activities such as responding to inquiries, processing orders, and handling customer complaints and questions in a
Job Source: GEODIS GroupGEODIS Group
Dallas, TX, United States
** Customer Service Rep** **Job Category****:** Operations **Requisition Number****:** CUSTO021125 Showing 1 location **Job Details** **Description** **Summary:** The Customer Service Representative is responsible for customer service activities such as responding to inquiries, processing orders, and handling customer complaints and questions in a
Job Source: GEODIS GroupHorace Mann
Addison, TX, United States
**Customer Service Rep** **We’re motivated by the fact that educators take care of our children’s future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare f
Job Source: Horace MannEpimed International Inc
Dallas, TX, United States
**Job Title** Customer Service Representative **Company** Epimed **Location** Dallas, TX **Industries** Medical Devices and Supplies **Job Type** Full Time Employee **About The Job Customer Service Representative** Epimed is a development, design, manufacturing, and distribution company creating innovative medical products for over 40 years. Our fo
Job Source: Epimed International IncNOVO
Dallas, TX, United States
Novo Building Products is an industry-leading manufacturer and distributor of mouldings, stair parts, doors, and specialty building products. Novo Building Products family of companies includes Ornamental Decorative Millwork, L.J. Smith Stair Systems, Empire Moulding & Millwork, Southwest Moulding & Millwork, and Novo Direct. Just as our products
Job Source: NOVORug Doctor
Plano, TX, United States
** Customer Service Rep** **Job Category****:** Operations **Requisition Number****:** CUSTO01052 Showing 1 location **Job Details** **Description** **Job Description** As a Customer Service Representative, in a call center environment at the corporate office, you will work to support Rug Doctor team members, stores, and consumers with all their Ru
Job Source: Rug DoctorDealmoon
Richardson, TX, United States
** Customer Service Rep** **Job Category****:** Operations **Requisition Number****:** CUSTO01454 Showing 1 location **Job Details** **Description** **?????** * ??????????????????????????????????????????????????? * ???????????????????????????????????????? * ?????????????????????????????????? * ??????????????????????????????????????????? * ?????????
Job Source: DealmoonDallas, TX, United States
** Customer Service Rep**
**Job Category****:** Customer Service **Requisition Number****:** CUSTO005388 Showing 1 location **Job Details**
**Description**
No Previous Experience Required!
401k and Employee Stock Available! Health, Dental and Vision Benefits!
Entry Level to a New Career Path!
Ramp Up From Entry Level by Promotion (Based on Performance) Within 6 Months and Earn Potential Bonus Up to $1,500 Monthly!
***Please note this is an in-office position***
Westlake Financial Services is the largest privately held auto finance company in the United States with demonstrated growth year over year. We continue to expand our teams, our diversified business model, and more importantly, we begin to cement our role as a future leader in the automotive industry.
The primary job function of this position is to handle inbound calls from Westlake Customers while providing excellent service. The Customer Service Associate partners with management and other departments to troubleshoot questions or concerns brought up by customers. The ideal candidate is able to deal with challenging situations while seeking solutions and is also comfortable at multitasking and working independently in a fast paced environment.
**PAY RATE: $15/hr with MONETARY INCENTIVES (AVG. ADDITIONAL +$400 MONTHLY) & FRIENDLY MONTHLY CONTESTS TO EARN ADDITIONAL COMPENSATION.**
**TASKS AND RESPONSIBILITIES**
* Handle a high volume of in bound calls from Westlake Customers while ensuring a high level of service
* Interact with other departments and management to troubleshoot questions or concerns posed by customers
* Deal with challenging situations while patiently seeking solutions
* Multi-task and work independently in a fast-paced environment
* Provide customers with accurate account information
* Transfer calls to appropriate department or staff
* Identify, research, and resolve customer's concerns
* Take payments, make suitable arrangements, and offer solutions
* Document all accounts thoroughly
* Communicate professionally with internal and external customers
* Cross-sell products and services when applicable
* Other duties as assigned
**EXPERIENCE AND REQUIREMENTS**
* High School Diploma Required
* Good communication, listening and problem-solving skills
* Basic to intermediate computer knowledge
* Reliable attendance
* Proper grammar and email etiquette
* Type a minimum of 35 WPM
* Ability to work under time constraints and daily deadlines
* Good interpersonal skills and teamwork awareness
* Bi-lingual (Spanish) is welcomed but not required
**FULL TIME BENEFITS**
* Medical, Dental, and Vision benefits
* Life Insurance, Flexible Spending Account
* 401K matching
* Employee Stock Ownership Program in a $14.2 Billion Company, plus company matching
* Wellness Program, Daily Team Exercises
* Metro Tap Card and Metro-link Reimbursement
* Westlake University, Certification Programs
* Career Path Opportunities
* Discounts on Parks, Museums, Movie Tickets, and Attractions
* AT&T Wireless Discounts
* Employee Loan Assistance
* Onsite Yoga, Treadmill Desks
* Annual Flu Shots, Biometric Screenings
* Paid Vacations Days
* Paid Sick days
* Paid holidays
* HGym
* Rental Car Discounts
* Dell Member Purchase Program
**ACKNOWLEDGMENTS**
We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
We are an equal opportunity employer and do not unlawfully discriminate in employment. No question on this application is used for the purpose of limiting or excluding any applicant from consideration for employment on a basis prohibited by local, state, or federal law. Equal access to employment, services, and programs is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative.
**Qualifications**
**Skills**
**Behaviors**
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**Motivations**
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**Education**
**Experience**
**Licenses & Certifications**
Email Alert for Customer Service Rep jobs in Dallas, TX, United States
ⓘ There was an unexpected error processing your request.
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