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Epimed International Inc
Dallas, TX, United States
**Job Title** Customer Service Representative **Company** Epimed **Location** Dallas, TX **Industries** Medical Devices and Supplies **Job Type** Full Time Employee **About The Job Customer Service Representative** Epimed is a development, design, manufacturing, and distribution company creating innovative medical products for over 40 years. Our fo
Job Source: Epimed International IncNOVO
Dallas, TX, United States
Novo Building Products is an industry-leading manufacturer and distributor of mouldings, stair parts, doors, and specialty building products. Novo Building Products family of companies includes Ornamental Decorative Millwork, L.J. Smith Stair Systems, Empire Moulding & Millwork, Southwest Moulding & Millwork, and Novo Direct. Just as our products
Job Source: NOVOWebTPA
Irving, TX, United States
**Customer Service Rep** Location Irving, Texas, United States Category Customer Service/Claims Full-time 26421 JOB DESCRIPTION **Job Summary** The Customer Service Representative is responsible for handling inbound customer calls from both providers and members. They are to ensure that the highest level of service is provided no matter what the qu
Job Source: WebTPAKodiak Building Partners
Grapevine, TX, United States
Overview: CSR Company Description: Established 1988, FBS Appliance is the largest appliance contract distributor in Texas. With showrooms in Austin, College Station, Corpus Christi, Grapevine, Fort Worth, Houston, and San Antonio, we supply more than 60 different brands of appliances. Core Values: Embrace the Culture No Right Way to Do the Wrong
Job Source: Kodiak Building PartnersGEODIS Group
Coppell, TX, United States
** Customer Service Rep** **Job Category****:** Operations **Requisition Number****:** CUSTO019802 Showing 1 location **Job Details** **Description** **Summary:** The Customer Service Representative is responsible for customer service activities such as responding to inquiries, processing orders, and handling customer complaints and questions in a
Job Source: GEODIS GroupGEODIS Group
Dallas, TX, United States
** Customer Service Rep** **Job Category****:** Operations **Requisition Number****:** CUSTO021125 Showing 1 location **Job Details** **Description** **Summary:** The Customer Service Representative is responsible for customer service activities such as responding to inquiries, processing orders, and handling customer complaints and questions in a
Job Source: GEODIS GroupDealmoon
Richardson, TX, United States
** Customer Service Rep** **Job Category****:** Operations **Requisition Number****:** CUSTO01454 Showing 1 location **Job Details** **Description** **?????** * ??????????????????????????????????????????????????? * ???????????????????????????????????????? * ?????????????????????????????????? * ??????????????????????????????????????????? * ?????????
Job Source: DealmoonHankey Group
Dallas, TX, United States
** Customer Service Rep** **Job Category****:** Customer Service **Requisition Number****:** CUSTO005388 Showing 1 location **Job Details** **Description** No Previous Experience Required! 401k and Employee Stock Available! Health, Dental and Vision Benefits! Entry Level to a New Career Path! Ramp Up From Entry Level by Promotion (Based on Performa
Job Source: Hankey GroupAddison, TX, United States
**Customer Service Rep**
**We’re motivated by the fact that educators take care of our children’s future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future.** Addison, TX
**Horace Mann**
**
Horace Mann was founded in 1945 by two Springfield, Illinois, teachers who saw a need for quality, affordable auto insurance for teachers. Since then, we’ve broadened our mission to helping all educators protect what they have today and prepare for a successful tomorrow. And with our broadened mission has come corporate growth: We serve more than 4,100 school districts nationwide, we’re publicly traded on the New York Stock Exchange (symbol: HMN) and we have more than $12 billion in assets.
We’re motivated by the fact that educators take care of our children’s future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators.
** keywords: position summary,knowledge,communication,document,schedule,quality assurance,customer care,assist,education,organization,technology,experience,communication,knowledge
Supplemental
**Overview**: The Customer Service Representative is responsible for answering incoming customer calls and providing exceptional customer service in an effort to build customer satisfaction and loyalty. A summary of this position’s requirements follow below:
Ability to effectively communicate including written and verbal skills.
Listening skills required to interface with customers, within and outside the company.
Knowledge of the following: Industry terminology
Organizational procedures
Ability to maintain a service-oriented and professional working environment.
Entity of type com.vizirecruiter.common.domain.model.Label with id: 7159 Entity of type com.vizirecruiter.common.domain.model.Label with id: 287 Entity of type com.vizirecruiter.common.domain.model.Label with id: 33 **Responsibilities**: Answer inbound calls and document customer requests.
Handle incoming/outgoing mail, email, faxes and/or any other type of correspondence from customers.
Provide superior customer service and strive for one-call resolution of customer issues.
Provide problem- resolution regarding service issues on an as needed basis.
Place outbound calls in a follow- up queue for future resolution.
Record each contact into the computer system for tracking purposes and monitor resolution.
Work closely with other departments to assist customers and resolve issues.
Recognize, document, and alert the Supervisor of trends in customer communication.
Maintain minimum quality standards in both account maintenance accuracy and call monitoring expectations.
Maintain minimum standard of schedule adherence.
Work on special projects and other duties as assigned.
Entity of type com.vizirecruiter.common.domain.model.Label with id: 156 Entity of type com.vizirecruiter.common.domain.model.Label with id: 1521 Entity of type com.vizirecruiter.common.domain.model.Label with id: 395 Entity of type com.vizirecruiter.common.domain.model.Label with id: 69 Entity of type com.vizirecruiter.common.domain.model.Label with id: 465 **Requirements**: High School Diploma or GED
Two or more years of Customer Service experience in a call center environment
Strong communication and telephone skills
Ability to understand and interpret policy provisions and benefits
Computer skills and a working knowledge of the Microsoft Office Suite
Ability to prioritize tasks
Positive attitude
Entity of type com.vizirecruiter.common.domain.model.Label with id: 163 Entity of type com.vizirecruiter.common.domain.model.Label with id: 346 Entity of type com.vizirecruiter.common.domain.model.Label with id: 485 Entity of type com.vizirecruiter.common.domain.model.Label with id: 553 Entity of type com.vizirecruiter.common.domain.model.Label with id: 33 Entity of type com.vizirecruiter.common.domain.model.Label with id: 287 Location: **Addison, TX** Compensation: **Horace Mann was founded in 1945 by two Springfield, Illinois, teachers who saw a need for quality, affordable auto insurance for teachers. Since then, weve broadened our mission to helping all educators protect what they have today and prepare for a successful tomorrow. And with our broadened mission has come corporate growth: We serve more than 4,100 school districts nationwide, were publicly traded on the New York Stock Exchange (symbol: HMN) and we have more than $12 billion in assets.**
**Were motivated by the fact that educators take care of our childrens future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators.**
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48_Advise Created with Sketch. Position Summary
The Customer Service Representative is responsible for answering incoming customer calls and providing exceptional customer service in an effort to build ... 48_Knowledge Created with Sketch. Knowledge
48_Communication Created with Sketch. Communication
Ability to effectively communicate including written and verbal skills. **Responsibilities**
48_Document Created with Sketch. Document
Answer inbound calls and document customer requests. Recognize, document, and alert the Supervisor of trends in customer communication. 48_Scheduling Created with Sketch. Schedule
Maintain minimum standard of schedule adherence. 48_Quality Assurance Created with Sketch. Quality Assurance
Maintain minimum quality standards in both account maintenance accuracy and call monitoring expectations. 48_ Customer Care Created with Sketch. Customer Care
Provide superior customer service and strive for one-call resolution of customer issues. 48_Human Resources Created with Sketch. Assist
Work closely with other departments to assist customers and resolve issues. **Requirements**
48_Degree Created with Sketch. Education
High School Diploma or GED. 48_Organization Created with Sketch. Organization
Ability to prioritize tasks. 48_Technology Created with Sketch. Technology
Computer skills and a working knowledge of the Microsoft Office Suite. 48_Experience Created with Sketch. Experience
Two or more years of Customer Service experience in a call center environment. 48_Communication Created with Sketch. Communication
Strong communication and telephone skills. 48_Knowledge Created with Sketch. Knowledge
Ability to understand and interpret policy provisions and benefits. **Horace Mann was founded in 1945 by two Springfield, Illinois, teachers who saw a ne
Email Alert for Customer Service Rep jobs in Addison, TX, United States
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Please refresh the page and try again.
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