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Account Manager

San Francisco, CA, United States

As the Zeplin crew, we're building an app used by tens of thousands of product teams daily. While creating a common language for our fellow designers and developers, we care deeply about building a product that delights them.

About the Zeplin Account Manager Role

As an Account Manager at Zeplin, you'll own the value-based sales cycle for our new logo customers and work to significantly expand customer adoption, too. You'll work with leading product teams working for companies across your regional territory.

You'll establish and build relationships with technical decision-makers, as well as users, to build new deals. As the trusted advisor to new Zeplin customers, you'll lead customers on their journey from their first Zeplin user to the standardization of Zeplin across all of their teams.

Global companies like Starbucks, BP, Domino's, and United Airlines rely on Zeplin to deliver on the promise of design.

Responsibilities

Own the sales cycle from lead to close by establishing revenue through inbound and outbound sales interactions

Achieve quarterly and annual quotas for new and renewal ARR

Convert non-paying and individual customers to broader, company-wide annual agreements through proactive value-based selling, working across multiple stakeholders, including procurement, security, and IT, as well as key business executives within product & design teams such as the VP of Product and VP of Design

Collaborate with the Zeplin Success crew on plans that drive expanded customer adoption over time and ensure customer success

Requirements Established success in enterprise SaaS sales

Start-up or early-stage company experience, preferably in a product-led / freemium business model

Highly driven and competitive, you will have a strong desire to be successful both individually and as a team by helping others leverage your experience

Experience negotiating enterprise agreements and terms

Great collaboration and communication skills, seeking help from teammates to accomplish goals

About Zeplin

Zeplin is a connected space for product teams to share designs, generate specs, assets, and code snippets. We've reached over 5 million users from thousands of product teams, including Airbnb, Dropbox, Pinterest, Microsoft, and many more. We're a Y Combinator startup backed by notable investors like Elad Gil, Mike Maples, and Kevin Hale. We're a small, distributed crew with offices in San Francisco, Istanbul, and London.

Zeplin started as one piece of the product development cycle. And now designers and engineers interact at every point, from idea to production. Our goal is to help with all the issues that product teams might face in this process.

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