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Eleven Recruiting
New York, NY, United States
About Eleven Recruiting We are a specialized technology staffing agency supporting professional and financial services companies. Why do we stand out in technology staffing? We listen and act as advisors for our candidates on how they can best add value, find interesting projects, and pave a path for career advancement. We advocate for best pay, d
Job Source: Eleven RecruitingJackson Lewis P.C.
Harrison, NY, United States
Focused on labor and employment law since 1958, Jackson Lewis P.C.'s 950+ attorneys located in major cities nationwide consistently identify and respond to new ways workplace law intersects business. We help employers develop proactive strategies, strong policies and business-oriented solutions to cultivate high-functioning workforces that are enga
Job Source: Jackson Lewis P.C.World Travel Holdings
, United States
Overview Join us and make a co-worker’s day by providing guru tech support! World Travel Holdings is seeking a Help Desk Analyst to join the Technical Support team. The ideal candidate will have experience with front-line support, a passion for technology, and a drive for success. Our Help Desk Analyst must be proficient with Desktop support, Mi
Job Source: World Travel HoldingsHELP USA
Brooklyn, NY, United States
Location: 116 Williams Avenue, Brooklyn, NY, 11207 What You'll Do Your role as Help Desk Analyst is crucial in resolving customer issues promptly and efficiently, ensuring their satisfaction. As a Help Desk Analyst, you will be the first line of defense for customer inquiries and play a vital role in identifying and resolving a wide range of tech
Job Source: HELP USATEKsystems
New York, NY, United States
Description: Our client, an international law firm in midtown Manhattan, is looking for a Service Desk Analyst on a long term contracting basis. This person will be providing phone/remote/email support of 1000+ users with issues involving Windows 10, Active Directory, MS Office 2016/365, Citrix, VPN, mobile devices, MDM, and iManage document manag
Job Source: TEKsystemsSullivan & Cromwell
New York, NY, United States
Summary Provide hands-on technology support to a global user base for a 24/7 helpdesk environment. The hours for this position are Monday - Friday 9:30am - 5:30pm on site at 125 Broad Street. Essential Duties and Responsibilities include the below. Other duties may be assigned. This position requires ongoing flexibility with regard to working ov
Job Source: Sullivan & CromwellBentley Systems
, United States
Help Desk Analyst I Location: Home based, Brazil Position Summary: A Help Desk Analyst I is responsible for providing technical assistance and support to end-users within an organization. They are typically the first point of contact for users experiencing technical difficulties and play a crucial role in ensuring that technology resources are
Job Source: Bentley SystemsMAP SSG Inc
New York, NY, United States
Provide hands-on technology support to a global user base for a 24/7 helpdesk environment. The hours for this position are Monday - Friday 9:30am - 5:30pm on site. Essential Duties and Responsibilities include the below. Other duties may be assigned. This position requires ongoing flexibility with regard to working overtime and work hours: Manag
Job Source: MAP SSG IncNew York, NY, United States
Are you looking for a position where you can grow technically and professionally?
Do you like learning new technologies and helping people resolve computer problems?
We are a rapidly growing IT support and cloud hosting company in Midtown Manhattan that is looking for an experienced Senior Help Desk Analyst to add to our elite support team.
As part of the team, you will be exposed to a wide variety of cutting-edge technologies, in a fast-paced and fun environment.
Position Role
Provide technical support for end-user desktop
Active Directory Administration including account management, maintenance
Microsoft 365 advanced administration including E-mail, SharePoint, and Teams
Provide support for level 1 and 2 ticket escalations
Provide support for client projects such as Microsoft 365 migrations, VPN rollouts, etc.
Create resolution documentation for complex technical issues
Requirements
Minimum of 3 years of Active Directory, and Microsoft 365 administration
Strong problem-solving and technical troubleshooting skills
Superior communication and customer service skills
Thorough knowledge of Microsoft 365, MS Office Suite, and Windows 10/11
Mac experience is a plus
A+, Sec +, MS 365 Certified: Fundamentals or equivalent certification
Benefits
Competitive salary
Healthcare and dental benefits
401K Plan with company match
Technical training and certification support
Peer recognition program
Technical Certification Training and Certification Exam Re-Imbursement
Great team and work atmosphere
Email Alert for Senior Help Desk Analyst jobs in New York, NY, United States
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