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PetData Inc
Dallas
Job Description Job Description Salary: $17 - $18/hr Position: Call Center Representative - NO WEEKENDS OR NIGHTS Job Description: Full-time on-site call center position. Shift will be Monday-Friday, 10:15 AM - 7:00 PM. Duties: Answer inbound phone lines, assisting customers with courtesy and professionalism. Respond to inbound emails and proc
Job Source: PetData IncPetData Inc
Dallas, TX, United States
Position: Call Center Representative - NO WEEKENDS OR NIGHTS Job Description: Full-time on-site call center position. Shift will be Monday-Friday, 10:15 AM - 7:00 PM. Duties: Answer inbound phone lines, assisting customers with courtesy and professionalism. Respond to inbound emails and process faxed documents. Update customer information in data
Job Source: PetData IncCurate Corp Voice
Dallas
Job Description Job Description About us: At Curate Corp Voice, we redefine excellence in the world of customer engagement. As a leading call center, we take pride in delivering exceptional communication solutions tailored to meet the unique needs of your business. With a commitment to excellence and a passion for customer satisfaction, we strive
Job Source: Curate Corp VoiceElle Seller
Addison
Job Description Job Description The Call Center Representative will be responsible for managing inbound and outbound customer calls, addressing customer inquiries, providing information about products and services, and resolving complaints. This role requires excellent communication skills, a customer-centric approach, and the ability to handle a
Job Source: Elle SellerRescue Air and Plumbing
Dallas, TX, United States
Looking to TRADE up to a better opportunity? Rescue Air and Plumbing is looking for a call center representative with a positive attitude to join our growing and dedicated team. Whether its career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. This is not your typical
Job Source: Rescue Air and PlumbingSkyOne Federal Credit Union
Lewisville
Job Description Job Description Join our dynamic team at SkyOne Federal Credit Union as a Member Service Advisor (Call Center Rep) in our Lewisville, TX location! Be a crucial part of our commitment to delivering exceptional member-focused solutions and providing a seamless experience to our valued members. If you are passionate about helping o
Job Source: SkyOne Federal Credit UnionPetData Inc
Dallas
Job Description Job Description Salary: $17 - $18/hr Position: Call Center Representative - NO WEEKENDS OR NIGHTS Job Description: Full-time on-site call center position. Shift will be Monday-Friday, 9:15 AM to 6:00 PM. Duties: Answer inbound phone lines, assisting customers with courtesy and professionalism. Respond to inbound emails and proc
Job Source: PetData IncTEKsystems
Lewisville, TX, United States
ONSITE WORK Call Center/Credit Union Lewisville, TX $20.50/hr Schedule: M-F 9am-8pm central Sat 10-5pm Central Scheduling every other Saturday Top 3 Skillsets: Previous call center experience, banking industry experience, good tenure (2+ jobs in 1 year will have to provide further information) Description: As a pivotal role in ensuring unparallele
Job Source: TEKsystemsAddison, TX, United States
About PHP
PHP is a national life insurance field marketing organization ("FMO") founded in 2009 by visionary entrepreneur Patrick Bet-David. PHP partners with leading insurance and annuity carriers to offer a comprehensive basket of insurance products to a diverse client base in the middle-class market. PHP provides a part-time or full-time opportunity to individuals in this market wishing to pursue careers as life insurance agents. PHP passionately serves our diverse middle-class consumer clients through a field sales force of nearly 20,000 licensed agents (Q4 2021). PHP headquarters offices are in Addison, Texas (Dallas metroplex).
Job Description
PHP Agency Inc., also known as "PHP," is actively seeking a Contact Center Representative to join our team based in Dallas. The ideal candidate will be responsible for handling customer calls, providing accurate responses to queries and concerns, and offering patient assistance and support.
Primary Responsibilities
Take customer calls and provide accurate, satisfactory answers to their queries and concerns.
De-escalate situations involving dissatisfied customers, offering patient assistance and support.
Call clients and customers to inform them about the company's new products, services, and policies.
Guide callers through troubleshooting, navigating the company site or using the products or services.
Review customer or client accounts, providing updates and information about billing, shipping, warranties, and other account items.
Collaborate with other call center professionals to improve customer service.
Help to train new employees and inform them about the company's customer management policies.
Primary Skills & Requirements Strong communication, both written and verbal.
Great active listening skills.
Exceptional interpersonal and rapport building skills.
A patient and empathetic attitude.
Strong time management and organizational skills.
Adaptability and flexibility.
Comfortable working in fast-paced environments.
Troubleshooting skills, either basic or advanced, depending on the role and industry.
Computer literacy.
Phone skills, including familiarity with complex or multi-line phone systems.
In-depth knowledge of a company's products and/or services.
Expertise in the customer service area they focus in, such as accounts, sales, technical support, or another area.
Ability to speak multiple languages, especially those common among callers.
About Integrity
Integrity is one of the nation's leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.
Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you'll love, and we'll love you back. We're proud of the work we do and the culture we've built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind.
Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are - in person, over the phone or online. Integrity's employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com.
Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.
Email Alert for Call Center Representative jobs in Addison, TX, United States
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