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Pop-Up Talent
Lower Providence Twp, PA, United States
Customer Success, Customer Relationship Manager Audubon, PA A leading SaaS organization is in search of a Customer Relationship Manager to join our expanding team. As a Customer Relationship Manager , you will serve as the main relationship owner for assigned clients and work with the customer on their holistic account needs. Specifically, you w
Job Source: Pop-Up TalentMoney Fit by DRS
City of Daşşak, NY, United States
Reporting to Head of Customer Success About the Role Are you a customer-obsessed individual looking for your next exciting role in a scaling company? Would you like to work with some of the world's leading media brands as their trusted advisor on all things digital publishing? As a Customer Success Manager at Pugpig, you’ll work with customers thr
Job Source: Money Fit by DRSChoco
City of Daşşak, NY, United States
To solve one of our generation's largest problems, we need the world’s best talent. Our vision is to enable a sustainable food system. Our technology is already enabling thousands of restaurants, wholesalers, and producers across 7 countries to operate waste-free and efficiently. Yet, this is a drop into the ocean. We just started. Our goal to con
Job Source: ChocoStatista
City of Daşşak, NY, United States
Who We Are Statista believes that precise, accurate, and reliable data is the most important element needed for an organization to excel. We’re a rapidly growing international data-as-a-service organization with an IPO on the horizon. We leverage an easy-to-use online platform with a diverse and up-to-date collection of data, analytics, and informa
Job Source: StatistaInnersense Organic Beauty
City of Daşşak, NY, United States
Customer Success Manager Who We AreEveryone has their own journey. For Greg and Joanne Starkman, their path was illuminated by their love for family, health and beauty for people and the planet. When the seasoned beauty professionals were learning to navigate busy careers and raising a family with a special-needs daughter, the most memorable advic
Job Source: Innersense Organic BeautyBlue Onion
City of Daşşak, NY, United States
Description Blue Onion is revolutionizing accounting by unifying order, payment, and cash flow data in a single platform that automates reconciliation and revenue reporting. We are seeking a customer success manager with deep expertise in the problems we are solving and relationship management skills to support and retain our existing customers.
Job Source: Blue OnionFlowcode
City of Daşşak, NY, United States
Flowcode is the offline to online conversion platform, frictionlessly converting fans to brands. Privacy-compliant, ultra-fast, and designed with intention, Flowcode is the number one trusted QR and Offline to Online conversion platform. Founded by the former CEO of AOL and President of Google Americas, we are a team of experienced executives, star
Job Source: FlowcodePolar Analytics
Village of Philadelphia, NY, United States
Polar Analytics is a Full-Stack Business Intelligence Solution for Consumer Brands. A powerful, yet simple solution for business users to get the insights they need to succeed and make the right decisions. Our mission is to empower indie DTC brands worldwide to grow faster and more profitably! What's Unique About Polar Analytics? Traction - We'
Job Source: Polar AnalyticsCity of Daşşak, NY, United States
Customer Success, Customer Relationship ManagerAudubon, PA
A leading SaaS organization is in search of a
Customer Relationship Manager
to join our expanding team. As a
Customer Relationship Manager , you will serve as the main relationship owner for assigned clients and work with the customer on their holistic account needs.
Specifically, you will help customers onboard, adopt, and grow to help make their organization's resilience programs successful over the long term. In this role, you must be highly customer focused, excellent in communication and support, anticipatory of needs, and help to resolve issues quickly. You will be the voice of the customer and liaison back to client project and technology teams in escalating/resolving issues, coordinate new project scoped work, and shepherding projects to completion while measuring customer satisfaction. Building and maintaining strong relationships is critical to success.
The primary goal is to drive business growth and retention through high level customer satisfaction.
REQUIRED QUALIFICATIONS:Strong relationship development and management skills, good interpersonal skill setStrong listening skills and ability to correlate customer thoughts into company actionDemonstrable ability to communicate, present, negotiate with and influence key stakeholders at all levels of an organization, including executive and C-levelExperience delivering client-focused solutions to customer needsProven ability to manage multiple complex activities at a timeStrong verbal and written communication skillsStrong customer service and organizational skillsStrong problem resolution and decision-making skillsStrong time management skills, attention to detail and outstanding follow-up skillsProficiency in English
PREFERRED QUALIFICATIONS:Proven work experience (3+ years) as an Account Manager, Key Account Manager, Sales Account Manager or relevant role, ideally in a SaaS environmentExperience in multiple industries with varying levels of program complexity/maturitySolid experience with CRM software (e.g., HubSpot/Salesforce) and MS Office (particularly MS Excel) including project management softwareKnowledge of HTML and JavaScript a plusUnderstanding of relationship databases and data modelsMulti-lingual
We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities.
req23-00898
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Customer Success, Customer Relationship Manager jobs in City of Daşşak, NY, United States
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