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RoundTable Technology
City of Daşşak, NY, United States
Come Join Us! RoundTable Technology has an opening for a Customer Success Manager on our Customer Success Team RoundTable Technology is a growing IT company offering premier managed IT services to nonprofits. Headquartered in Frisco, Texas, we have additional offices and staff in Maine, New York City, Connecticut, and the Philippines. Wanted: Cust
Job Source: RoundTable TechnologyTechSee Augmented Vision Ltd
City of Daşşak, NY, United States
About Us: TechSee is a rapidly growing SaaS startup specializing in Multi-Sensory AI solutions for customer service and experience. We’re proud to be backed by leading VCs at Salesforce and Telus, and we’re looking for someone who shares our passion for innovation and collaboration to join our team. We've redefined service for Fortune 500 companie
Job Source: TechSee Augmented Vision LtdBitGo Inc.
City of Daşşak, NY, United States
BitGo is the leader in digital asset financial services, providing institutional investors with liquidity, custody, and security solutions. Founded in 2013, BitGo pioneered the multi-signature wallet and is the first digital asset company to focus exclusively on serving institutional clients. Active in both centralized and decentralized finance, Bi
Job Source: BitGo Inc.Café
City of Daşşak, NY, United States
[Full Time] Customer Success Manager at Café (United States) | BEAMSTART Jobs Customer Success Manager Café United States Date Posted 22 Feb, 2023 Work Location New York, United States Salary Offered $70000 — $100000 yearly Job Type Full Time Experience Required 1+ years Remote Work Yes Stock Options Yes Vacancies 1 available Your role ????
Job Source: CaféETAP - Operation Technology, Inc.
City of Daşşak, NY, United States
ETAP empowers customers to make informed decisions throughout the life cycle of their projects with innovative software solutions for electrical systems. By applying ETAP solutions, customers experience continuous intelligence during design and engineering and into operations and maintenance using a unified electrical digital twin platform. ETAP su
Job Source: ETAP - Operation Technology, Inc.BitGo, Inc.
City of Daşşak, NY, United States
BitGo is the leader in digital asset financial services, providing institutional investors with liquidity, custody, and security solutions. Founded in 2013, BitGo pioneered the multi-signature wallet and is the first digital asset company to focus exclusively on serving institutional clients. Active in both centralized and decentralized finance, Bi
Job Source: BitGo, Inc.Canary Technologies
City of Daşşak, NY, United States
Canary Technologies is a fast-growing enterprise hospitality technology company that provides hotels with innovative solutions to drive efficiency and enhance the guest experience. Our core solutions get rid of antiquated technology in hotels. With backing from some of the top investors in Silicon Valley, including Y Combinator, Canary Technologies
Job Source: Canary TechnologiesRockerbox
City of Daşşak, NY, United States
Are you excited to take on challenges, see the results of your efforts, and work alongside colleagues who have the same drive? Do you thrive in a dynamic environment where you are trusted to move forward independently? Are you eager to join a fast-growing tech company with a collaborative culture where your sense of humor will be appreciated? Are y
Job Source: RockerboxCity of Daşşak, NY, United States
Description
Blue Onion is revolutionizing accounting by unifying order, payment, and cash flow data in a single platform that automates reconciliation and revenue reporting. We are seeking a customer success manager with deep expertise in the problems we are solving and relationship management skills to support and retain our existing customers.
What You’ll Do
Be the primary point of contact for all post-sale customer interactions
Own the customer relationship and manage customer lifecycle from implementation to renewal
Manage customer ticket system, assisting with urgent customer requests and delegating as needed to other teams
Support internal and external renewal process across all accounts
Collect customer feedback to inform product team
Monitor customer health scores, and identify churn risk factors
Understand our customers and their needs
Create and manage key customer analytics and reporting
Work closely with sales, technical account management and leadership teams on key strategic initiatives, project managing some internal projects
Required Skills
3+ years of customer success experience, ideally within B2B SaaS startups
Bachelor's Degree, with accounting or finance education or experience a plus
Expert cross-functional project management
Possesses strong written and verbal communication skills
Excellent listener with the ability to de-escalate issues
Self-starter who takes initiative and isn’t afraid to fail
Loves working with others and teaching others new ways of doing things
Ability to handle various tasks simultaneously, prioritize open issues, and manage multiple deadlines
Works independently, and as part of a larger team, to utilize their experience and creativity in creating customer solutions
Able to influence as needed
Takes ownership of work, and is highly curious
Our Values at Blue Onion
Build It With Purpose. We build with our customers, not just for them. We work to empower, and focus on the problems that matter with efficiency and humility.
Own It With Empathy . We show up. We’re accountable, approachable, responsive, and helpful.
Tackle It Together. We find solutions together, and communicate frequently. We consider all voices equal, and all opinions are encouraged.
Make It Clear . We set clear and honest expectations. We’re transparent in word and action.
Compensation: $70,000 - $90,000 commensurate with experience
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Customer Success Manager jobs in City of Daşşak, NY, United States
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