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Rescue Air and Plumbing
Dallas, TX, United States
Looking to TRADE up to a better opportunity? Rescue Air and Plumbing is looking for a call center representative with a positive attitude to join our growing and dedicated team. Whether its career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. This is not your typical
Job Source: Rescue Air and PlumbingPetData Inc
Dallas
Job Description Job Description Salary: $17 - $18/hr Position: Call Center Representative - NO WEEKENDS OR NIGHTS Job Description: Full-time on-site call center position. Shift will be Monday-Friday, 10:15 AM - 7:00 PM. Duties: Answer inbound phone lines, assisting customers with courtesy and professionalism. Respond to inbound emails and proc
Job Source: PetData IncPetData Inc
Dallas, TX, United States
Position: Call Center Representative - NO WEEKENDS OR NIGHTS Job Description: Full-time on-site call center position. Shift will be Monday-Friday, 10:15 AM - 7:00 PM. Duties: Answer inbound phone lines, assisting customers with courtesy and professionalism. Respond to inbound emails and process faxed documents. Update customer information in data
Job Source: PetData IncElle Seller
Addison
Job Description Job Description The Call Center Representative will be responsible for managing inbound and outbound customer calls, addressing customer inquiries, providing information about products and services, and resolving complaints. This role requires excellent communication skills, a customer-centric approach, and the ability to handle a
Job Source: Elle SellerCurate Corp Voice
Dallas
Job Description Job Description About us: At Curate Corp Voice, we redefine excellence in the world of customer engagement. As a leading call center, we take pride in delivering exceptional communication solutions tailored to meet the unique needs of your business. With a commitment to excellence and a passion for customer satisfaction, we strive
Job Source: Curate Corp VoiceMoxie Pest Control
Irving
Job Description Job Description Play Your Part In Our Team Succeeding! The Customer Care Expert is someone passionate about talking to customers and resolving their issues quickly and efficiently. A self-starter who is able to roll up their sleeves and learn new skill sets to get the job done and a team player who wants to partner with the
Job Source: Moxie Pest ControlOne Ten Inc
Irving, TX, United States
Job Number: 1791 External Description: Resolve customer requests/issues by researching and taking additional steps as required. Route/refer cases for advanced support. Total ownership of case from inception to completion. Responsibilities: Partner with stakeholders to successfully resolve problems or answer questions in a timely manner. Accurat
Job Source: One Ten IncStaffmark
Irving, TX, United States
Are you looking for a job? Partner with Staffmark for job options that match your skills and work-life balance. We are hiring a Call Center Representative, in Irving, TX. Secure your future with this opportunity today! Requirements | 1 year of call center experience + Must have reliable internet and the ability to pick up equipment in Irving, TX +
Job Source: StaffmarkDallas, TX, United States
Join Lap of Love as a Call Center Representative and Love What You Do!
Lap of Love is looking for an experienced Call Center Representative, referred to internally as a Veterinary Care Coordinator, with amazing customer service skills to join our growing team. As a Veterinary Care Coordinator working from home, you'll become part of a diverse and dynamic team that provides compassionate conversations and customer service to pet families seeking our services. As a nationally recognized leader of in-home, end-of-life care, Lap of Love helps thousands of pets and pet families every month say goodbye with peace and dignity. Beyond a natural love for caring for animals, our team members have a genuine concern for the emotional well-being of people, which helps us provide such compassionate end-of-life care.
Essential Functions & Responsibilities:
Provide customer service by engaging in positive interactions with pet families
Answer a high volume of customer service calls in a work from home/ remote environment
Demonstrate dependability, flexibility, ownership, and sound judgment by adhering to schedules
Gather and accurately document the pet's medical information and schedule appointments in an effective manner
Meet all productivity, quality, and performance standards
Guide emotional conversations in a calm and peaceful manner
Go above and beyond to provide stellar customer service to pet families and our veterinarians
Must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards, scheduled break times and work deadlines
Other duties may be assigned to the employee to ensure the highest standard of customer service
Requirements Experience working in high call volume, customer service, or call center environments
Ability to quickly learn custom software and other programs, such as Gmail, Google Calendar, Google Maps, GoToConnect, Slack, and NICEInContact
Previous experience in a work-from-home environment or working with minimal peer interactions
High attention to detail and ability to adapt to new processes
Expected to be present for work, on time, every day for the entire duration of their shift
Attend mandatory 4-week intensive training program at the beginning of employment. Attendance at the training program is an essential function of the Call Center Representative position. If you are offered a Call Center Representative position and are not able to attend all or any part of the training program, your employment with Lap of Love will not commence until you are available to complete the entire program in a continuous four-week period.
Physical Job Requirements: Physical demands of position: Must be able to sit for extended periods of time, must have the manual dexterity to work on a computer and keyboard.
Ability to lift up to 15 pounds
Schedule Support Call Center hours are 7 am to 11 pm, 7 days a week, 365 days a year
Schedule includes nights/weekends/holidays
Must attend mandatory 4-week intensive training program at the beginning of employment
Benefits 100% Company Funded Health Insurance
100% Company Funded Comprehensive Mental Health Support through Modern Health
100% Company Funded Gym Memberships, Classes, and Programming through Peerfit
Dental, Vision, Life Insurance, Long Term and Short Term Disability
Retirement Plan (Traditional 401k with 3% match & Roth 401k)
Generous Paid Time Off
Generous Paid Parental Leave
Bereavement Leave
Training & Development
Pet Insurance
Remote Work From Home
Compensation
This position is hourly non-exempt and is eligible for overtime
Hourly pay starts at $15.00 per hour
Previous call center experience and bilingual background could increase the hourly rate up to $2.00 per hour
Email Alert for Call Center Representative jobs in Dallas, TX, United States
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