Call Center Representative
Dallas, TX, United States
Looking to TRADE up to a better opportunity? Rescue Air and Plumbing is looking for a call center representative with a positive attitude to join our growing and dedicated team. Whether its career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. This is not your typical career opportunity. This is the Rescue Air and Plumbing touch.
Why join OUR team:
Medical
Dental
Vision
HSA
401k
On-going training, development, & growth opportunities
Paid Holidays
Paid Time Off (PTO)
Spiffs
Responsibilities: Respond promptly to customer inquiries via phone, email, or chat.
Assist with scheduling service appointments and dispatching technicians.
Maintain accurate customer records and update databases as needed.
Handle billing inquiries, process payments, and follow up on outstanding accounts.
Coordinate with field technicians to ensure timely completion of service requests.
Qualifications: 1 to 2 years of experience in a customer service-oriented position
High level of attention to detail and accuracy
Service Titan Experience (preferred but not required)
Ability to change and adapt to current and future responsibilities and circumstances
*Pay, commissions, and bonuses depend on your continued employment in the position. The company can change the bonus structure or any terms in this offer letter without prior notice.