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Zencity
New York, NY, United States
Zencity is a mission-driven startup re-inventing the way governments hear from, understand, and engage with their residents. Our community input & insights platform and community survey solution use advanced NLP and ML algorithms to help government organizations make data-driven decisions. Our global team of urban enthusiasts and data geeks works w
Job Source: ZencitySimon Data
New York, NY, United States
About Us Simon Data was founded in 2015 by a team of successful serial entrepreneurs with a passion for transforming data to drive real-world results. We are building a best-in-class enterprise Customer Data Platform that empowers marketers to create personalized data-driven experiences for the customers. We're scrappy problem solvers who believe
Job Source: Simon DataSwooped
Little Ferry, NJ, United States
About the Role: our client puts companies in the driver’s seat of the modern customer journey by helping them tap into the product usage trends, social intent, and community conversations that fuel growth. Why Our client needs you: Our client's customers are the heartbeat of its business, and it’s searching for a Customer Success Manager, Enterpris
Job Source: SwoopedSimon Data
New York, NY, United States
About Us Simon Data was founded in 2015 by a team of successful serial entrepreneurs with a passion for transforming data to drive real-world results. We are building a best-in-class enterprise Customer Data Platform that empowers marketers to create personalized data-driven experiences for the customers. We’re scrappy problem solvers who believe i
Job Source: Simon DataSwooped
Little Ferry, NJ, United States
About Our Client Our client is a SaaS platform designed to help students complete their degree and achieve career success. The platform provides a user-friendly experience that helps students plan ahead and manage their progress, while also providing advisors and administrators with valuable data to allocate resources. By joining the team, you can
Job Source: Swoopedstensul
New York, NY, United States
Who We Are Stensul dramatically reduces marketing creation time - by up to 90% - so teams can better focus on improving marketing performance. Stensul makes this possible by streamlining the collaboration process and simplifying marketing asset creation for all marketers so they can create high-performing campaigns that drive stronger results. Ste
Job Source: stensulZencity
, NY, United States
Zencity is a mission-driven startup re-inventing the way governments hear from, understand, and engage with their residents. Our community input & insights platform and community survey solution use advanced NLP and ML algorithms to help government organizations make data-driven decisions. Our global team of urban enthusiasts and data geeks works w
Job Source: ZencityReCharge
Little Ferry, NJ, United States
Who We Are In a world where acquisition costs are skyrocketing, funding is scarce, and ecommerce merchants are forced to do more with less, the most innovative DTC brands understand that subscription strategy is business strategy. Recharge is simplifying retention and growth for innovative ecommerce brands. As the #1 subscription platform, Rechar
Job Source: ReChargeLittle Ferry, NJ, United States
Offered.ai is helping Zencity find great candidates. Click the 'Apply' button to submit your application and learn more about Zencity and the role.
Job Description Zencity is a mission-driven startup re-inventing the way governments hear from, understand, and engage with their residents. Our community input & insights platform and community survey solution use advanced NLP and ML algorithms to help government organizations make data-driven decisions. Our global team of urban enthusiasts and data geeks works with over 300 cities - from Los Angeles, to Chicago, to Austin. If you’re passionate about joining a growing and dynamic company focused on leveraging data and tech to work on real-world challenges and radically improve life in cities – your place is with us!
As a Senior Enterprise CSM, you will be fully responsible for driving the customer journey and building impactful relationships with your own book of business in a high-touch, senior role. As a trusted advisor to police departments, law enforcement professionals and agencies, and government organizations, you’ll have the opportunity to provide thought partnership and guidance to executives, train/enable government junior staff, and proactively deliver value to clients.
This is a highly autonomous role in a team-oriented environment, so we’re looking for candidates who enjoy operating proactively and taking ownership of their work while collaborating and tapping into internal resources.
Requirements:
7+ years of experience in customer success, strategic/business/organizational consulting, or similar roles
Professional experience working with state and local government, specifically city & county leaders
Professional presence in a fast-paced, ever-changing environment. Must be comfortable and confident in regular meetings with high-level government officials
Strong relationship-building skills
Strong digital/technical skills and ability to simplify complex technical products to audiences with low digital proficiency
Availability to travel - 25%
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Email Alert for Enterprise Customer Success Manager jobs in Little Ferry, NJ, United States
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