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Zencity
New York, NY, United States
Zencity is a mission-driven startup re-inventing the way governments hear from, understand, and engage with their residents. Our community input & insights platform and community survey solution use advanced NLP and ML algorithms to help government organizations make data-driven decisions. Our global team of urban enthusiasts and data geeks works w
Job Source: ZencitySimon Data
New York, NY, United States
About Us Simon Data was founded in 2015 by a team of successful serial entrepreneurs with a passion for transforming data to drive real-world results. We are building a best-in-class enterprise Customer Data Platform that empowers marketers to create personalized data-driven experiences for the customers. We're scrappy problem solvers who believe
Job Source: Simon DataOffered.ai
Little Ferry, NJ, United States
Offered.ai is helping Zencity find great candidates. Click the 'Apply' button to submit your application and learn more about Zencity and the role. Job Description Zencity is a mission-driven startup re-inventing the way governments hear from, understand, and engage with their residents. Our community input & insights platform and community survey
Job Source: Offered.aiPathstream
New York, NY, United States
Location: NYC Hybrid Preferred, United States Remote considered Company Description: Pathstream was founded on the premise that substantial unrealized economic & human potential exists within each organization's frontline workforce. We are reshaping the way employees and managers on the frontlines excel in their careers. In this age of rapid tec
Job Source: PathstreamPersefoni
Little Ferry, NJ, United States
Click the 'Apply' button to learn more about Persefoni and the role. Then, you can choose to apply directly with Persefoni or use AI to assist your application powered by Offered. Customer Success Manager Company Introduction Our mission is to enable every organization to be climate conscious and positive with the world’s best climate software and
Job Source: PersefoniSamsara
Little Ferry, NJ, United States
Who We Are Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the
Job Source: SamsaraAtlan
Little Ferry, NJ, United States
At Atlan, one of our core values is putting the problem first and solution second. That’s why our folks in the Business Team come to work every morning with the intent of helping as many people as they can. Even if this means telling them that we’re not the right fit for them. As part of our Business Team, you’ll be our eyes and ears on the ground—
Job Source: AtlanSkilljar
, ID, United States
Skilljar is seeking a Customer Success Manager, Enterprise, to join our growing CS team! The Customer Success team at Skilljar strives to create the best customer experience possible. We go above and beyond to help our customers achieve their key business outcomes. In this role, you will use your exceptional customer success skills to cultivate pos
Job Source: SkilljarLittle Ferry, NJ, United States
About the Role:
our client puts companies in the driver’s seat of the modern customer journey by helping them tap into the product usage trends, social intent, and community conversations that fuel growth.
Why Our client needs you:
Our client's customers are the heartbeat of its business, and it’s searching for a Customer Success Manager, Enterprise, who will be a trusted partner to its customers and influence positive business outcomes with a focus on the post-sales lifecycle.
How you’ll contribute:
Build and nurture strong relationships with key clients, playing a primary role in providing strategic guidance and support.
Oversee timely contract renewals and negotiations, and identify upsell opportunities based on customers' evolving needs and the company's product offerings.
Partner with key stakeholders and executives to achieve their business goals, addressing roadblocks as needed.
Collaborate with clients on developing tailored account plans and success metrics.
Proactively identify potential risks to customer satisfaction and retention and develop mitigation plans.
Provide insights to the product and development teams by representing the voice of the customer.
What we’re looking for in you:
7+ years of relevant work experience in customer-facing roles.
Strong communication and interpersonal skills to convey ideas to technical and non-technical audiences.
Strategic mindset with the ability to understand business challenges and identify opportunities for value creation.
Experience in driving customer retention and expansion.
Ability to thrive in a fast-paced environment and build processes from the ground up.
Familiarity with Salesforce and other CRM or GTM systems.
Preferred experience in SaaS, technology, or software industries.
What you’ll enjoy as a part of our team:
Competitive compensation range of $130,000 to $150,000 OTE, plus significant equity ownership.
Health insurance, including medical, dental, and vision, with paid employee premium and partial dependent premium.
Unlimited Paid Time Off, Paid Company Holidays, and other benefits such as 401(k) self-contribution and Paid Family Leave.
Work from home policy with support for a home office setup.
Monthly Remote Stipend and the opportunity to join a diverse and passionate team.
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Email Alert for Customer Success Manager, Enterprise jobs in Little Ferry, NJ, United States
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