Account Manager

Fort Worth, TX, United States

Shift: Monday- Friday (Days)

NOW WITH HIGHER PAY!!!!! JOIN A GREAT TEAM, GREAT PEOPLE & A STABLE COMPANY that are growing by leaps and bounds. We are seeking passionate, professional and self-motivated individuals that are ready to transition into our rewarding, challenging and growing team and now is a great time to join Carolina Beverage Group!

Carolina Beverage Group is a world-class specialty beverage co-packer for leading beverage brands. Headquartered in Mooresville, NC with additional locations in Cold Spring, MN and Fort Worth, TX. We are incredibly proud of the strong team we have built with over 1,000 hard-working team members. Our ownership investments continue to bring new equipment & expansive operations to all locations providing ample opportunities across all locations in a variety of roles and departments including Production, Blending, Ingredients, Quality, Maintenance and Warehousing.

Position Summary:

The Account Manager for Carolina Beverage Group manages the relationships with current and prospective commercial customers. This role is responsible for day-to-day activities and interactions with our customers to ensure that Carolina Beverage Group meets the needs of our customers, and our customers maintain their obligations to us. The successful candidate must be well-versed in beverage manufacturing processes and proficient in activities and communications relative to pricing, contracts, planning, manufacturing and logistics. The Account Manager will also play an important role in project management of both customer and internal projects and have regular interactions with key members of the external and internal teams, including collaboration with Finance and Quality for regular transaction activity, projects and issue resolution. Additional responsibilities will include engagement in strategic and long-term planning activities.

Essential Duties & Responsibilities:

Build, maintain, and create strong customer relationships across all parts of customer organization that interacts with Carolina Beverage

Ensure customers’ production requirements are understood and followed by the organization

Ensure customers’ production volumes are in accordance with any commitment from Carolina Beverage and that North Carolina facility is likewise meeting requirements to customer

Identify new opportunities with customer(s)

Establish and oversee internal budgets with the company and external budgets with the client

Work with internal management team to negotiate contracts with customer as needed; establish timeline of performance

Collaborate with managers and team members from other departments dedicated to the same client account to ensure the highest quality of service and production is being provided

Plan and present reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training

Must work across various Carolina Beverage departments to assist, coordinate and lead customer activities such as new product development, order administration, forecasting and planning, production issues and changes, quality procedures and event management and post-production activities such as warehouse management, outbound logistics and accounts receivable

Responsible for leading cross-functional teams, as needed, to best communicate and manage the needs of both the customer and Carolina Beverage group while ensuring that we maximize the objectives of the organization including stakeholder safety, food quality and safety and profitable growth

Lead or assist with customer visits to Carolina Beverage Group manufacturing facilities, as needed

Visit customer each year as needed for either project activities or to maintain or build relationships

Communicate on daily basis w/ SVP Commercial Sales regarding current activities and issues with customers

Handle customer inquiries regarding product info, planning, production, warehouse and new activities

Compile weekly and monthly commercial and customer reports as needed

Work with other parts of the organization as needed to assist with communication to customers and partners

Complete and submit weekly work & travel logs including reimbursable receipts and expense reports to Sales Manager

Back up other Account Manager(s)/the Commercial team as needed

Other duties may be assigned

Position Requirements: Bachelor’s Degree (or equivalent job-related experience) with a focus on food or beverage manufacturing processes, marketing or finance

Minimum 2 years sales or similar account management experience

Experience/working knowledge of food and/or beverage manufacturing processes, including processing, filling and packaging, to best support needs of customer and the company is preferred

Excellent verbal and written communication skills including strong presentation capability

Ability to understand the consumer beverage market along with how to sell our products into this market on a profitable basis

Strong project management experience is preferred

Ambitious and ability to lead, direct and hold people accountable

Ability to deal with difficult situations while continuing to provide excellent customer service

Able to travel occasionally as needed

WHAT WE OFFER:

In addition to competitive pay, stable employment and growth opportunities, we offer a variety of benefits as part of our total compensation & rewards package. Many of our positions work on average 15 days/month, based on 2-2-3 schedule; however, we have a variety of work schedules dependent on position and/or department

Night Shift Differential (additional $1.00)

Paid Time Off (PTO)

Paid Holidays

Health

HSA

Dental

Vision

Life and AD&D- company paid & supplemental

Short Term Disability

Long Term Disability

Company Life Insurance

Free Uniforms

Monthly Bonus Incentive Program

Employee Referral Bonuses

Employee Appreciation Events

Company Swag – Apparel, hats & a variety of other items available

Discount Purchases on Beer from our MN Brewhouse Brand

Eligible for benefits the first month following 60 days of employment including medical, a health savings account option, dental, vision, disability, company paid & voluntary life and more

401k match after 6 months with 100% immediate vesting

* Pre - Employment Drug Screening and Background check are part of our hiring process*

We look forward to hearing from you and reviewing your information.