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Chenega Corporation
Alexandria, VA, United States
Summary Desktop Support Technician Alexandria, VA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! J
Job Source: Chenega CorporationThrive Networks Inc
Fairfax, VA, United States
This role will work from Fairfax office 5 days per week! About Us Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon “next generation” services help us stand out among
Job Source: Thrive Networks IncmPower
Bethesda, MD, United States
Are you wanting to be empowered in your career and set up for success! mPower is a certified Woman-Owned Small Business (WOSB) and top-rated government consulting firm focused especially on providing Organizational Development and Enterprise IT Service Management services. Our team consists of experts and professionals who have experience in manage
Job Source: mPowerThe Brattle Group
Washington, DC, United States
The Brattle Group, a privately held, global economics consulting firm, is looking for a Desktop Support Technician to join our Washington, D.C. office. The primary goal of the Desktop Support Technician is to provide technical support to users of PCs and related end-user technologies through the company’s ticketing system as well as in-person s
Job Source: The Brattle GroupBy Light Professional IT Services
Hyattsville, MD, United States
OverviewBy Light is hiring a Desktop Support Technician to join our team providing onsite Tier II support to our government client, such as, perform device imaging, configuration, deployment and installation at customer location; troubleshoot issues identified by desktop users, and implement corrective actions. This position will analyze problems t
Job Source: By Light Professional IT ServicesLeidos
Washington, DC, United States
Description NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos will support
Job Source: LeidosEmpower AI Inc.
Alexandria, VA, United States
Overview Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Em
Job Source: Empower AI Inc.By Light Professional IT Services
Hyattsville, MD, United States
Overview By Light is hiring a Desktop Support Technician to join our team providing onsite Tier II support to our government client, such as, perform device imaging, configuration, deployment and installation at customer location; troubleshoot issues identified by desktop users, and implement corrective actions. This position will analyze problems
Job Source: By Light Professional IT ServicesWashington, DC, United States
Desktop Support Technician - Federal Way, WA
Monday - Friday
8am-5pm
Projected projected to run through mid November
Job Summary
Desktop Support Technician is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing environment.
Responsibilities
Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC's, desktops, laptops, tablets and printers.
Provide support to client identified VIPs
Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities.
Perform Install/Move/Add or Change (IMAC) activities.
Perform all assigned desk-side support activities
Display outstanding technical and professional services skills at all times
Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines
Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair
Understands and follows all documented service operations policies and procedures.
Other duties or certifications may be assigned to meet business needs
Requirements
Education and Experience:
Typically requires technical school certification or equivalent of 1-2 years of relevant experience
Knowledge of relevant software and hardware systems
May require additional customer-specific certifications or training as required
Skills
Excellence in communication and customer-facing skills
Strong oral, written and interpersonal skills
Ability to follow instructions and processes with minimal instruction
Ability to lift and or move various computer equipment up to 50 lbs.
Must own a basic repair kit
Additional requirements may exist if offer of employment is extended
Additional Information
All candidates are encouraged to apply, but many positions require a strict drug and background check by our customers.
F2OnSite supports and adheres to all state laws regarding background checks.
This position requires specific work hours to be adhered to. Typically the work hours are not flexible, so you must be able available to work during those hours.
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Email Alert for Desktop Support Technician jobs in Washington, DC, United States
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