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Vaco
Phoenix, AZ, United States
We're seeking a Tier 1 Help Desk Technician to join our team in providing exceptional technical support within a healthcare environment adhering to HIPAA guidelines. This role, initially a 3-month contract with the potential for full-time employment, offers an opportunity to collaborate with a motivated team dedicated to personal and collective gro
Job Source: VacoHybrid IT Services, Inc
Gilbert, AZ, United States
Job Overview We are looking for an IT Help Desk Technician to join our Customer Services team. As an IT Help Desk Technician, your role is to diagnose and resolve all the issues our customers are facing and providing them solutions as early as possible. Technical support and technical assistance are the two major responsibilities that you are expe
Job Source: Hybrid IT Services, IncCALIBRE Systems
Arizona City, AZ, United States
Job Description CALIBRE Systems Inc., an employee-owned Management Consulting and Digital Transformation company, is seeking a Help Desk Technician to join our team in Ft. Huachuca, AZ! The successful candidate must have prior IT Service Desk operations experience. This is an excellent opportunity that provides on-the-job learning and mentorship.
Job Source: CALIBRE SystemsGothic Landscape
Phoenix, AZ, United States
Are you our next great Help Desk Technician? The ideal Help Desk Technician will be responsible for providing excellent day-to-day technical support to our internal customers while maintaining a positive solution focused mindset. The candidate will be responsible for installing applications, configuring computers, setting up mobile devices, troubl
Job Source: Gothic LandscapeMaxor
Tempe, AZ, United States
Overview The IT Help Desk Service Technician is a valued member of the Service Delivery team and plays a crucial role in providing first-level support for business applications, computer software, and hardware. In this role, you’ll showcase your troubleshooting skills and technical aptitude as you work across various business units and pharmacies
Job Source: MaxorBreeze Unlimited
Phoenix, AZ, United States
SIMPLIFYIT is Hiring! SimplifyIT is looking for an entry-level Jr. Help Desk Technician to join the team! This is an opportunity to get in on the ground floor and grow with the company. Become a part of a team that treats every customer as if they were their only customer. THIS ROLE is a HYBRID (Remote/in office/field) POSITION THAT REQUIRES YOU
Job Source: Breeze UnlimitedMesa Air
Phoenix, AZ, United States
Job Description Summary Build, set up, and install computer hardware according to Mesa Air policies, procedures, and standards Answer requests from system users; provide information and 1st level troubleshooting; escalate problems as appropriate, and maintain accurate help desk records Train personnel in the proper and secure use of Mesa Air info
Job Source: Mesa AirAmerican Express Global Business Travel
Phoenix, AZ, United States
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. As part of the Global
Job Source: American Express Global Business TravelPhoenix, AZ, United States
We're seeking a Tier 1 Help Desk Technician to join our team in providing exceptional technical support within a healthcare environment adhering to HIPAA guidelines. This role, initially a 3-month contract with the potential for full-time employment, offers an opportunity to collaborate with a motivated team dedicated to personal and collective growth. Our ideal candidate is passionate about technology and eager to contribute to a dynamic work culture.
Responsibilities:
Provide Tier 1 technical support in accordance with service level agreements (SLAs), troubleshooting issues before escalating when possible.
Collaborate effectively with team members and communicate promptly with upper management as necessary.
Maintain professionalism and composure in high-pressure situations, ensuring timely resolution of priority incidents.
Adhere to a hybrid work model, initially working on-site full-time for the first three months and transitioning to a hybrid arrangement thereafter.
Demonstrate commitment by being punctual, dressing appropriately, and remaining available during emergencies.
Contribute to the improvement of existing systems, actively engaging in projects and providing constructive feedback.
Keep knowledge base up-to-date and share relevant information with team members.
Skills and Qualifications:
Proficiency in troubleshooting software and hardware issues, with intermediate knowledge extending beyond basic Office 365 suite and communication programs.
Familiarity with network fundamentals, security protocols, and remote software.
Ability to multitask and adapt to diverse technical challenges.
Experience with ticketing systems and effective communication of problem incidents.
Strong time management skills and a proactive approach to problem-solving.
Understanding of Azure/Entra AD and on-prem AD workflow environments (proficiency not required).
Preferred Qualifications:
CompTIA A+ certification.
Associates or bachelor’s degree in computer sciences or related field.
Basic Google Certifications.
1-2 years of experience in general IT support roles.
If you're looking for a rewarding opportunity to grow your career in a collaborative environment dedicated to excellence, we encourage you to apply.
Email Alert for Help Desk Technician jobs in Phoenix, AZ, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
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