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BGSF
Scottsdale, AZ, United States
Job Description The Help Desk Support will be supporting centers across the network with daily projects and activities as directed. Responsibilities include maintenance of IT equipment throughout the environment, managing multiple customer requests simultaneously including troubleshooting all IT-related equipment such as PCs, wireless handheld dev
Job Source: BGSFRandstad
Scottsdale, AZ, United States
help desk support. + scottsdale , arizona + posted 4 days ago **job details** summary + $15 - $18 per hour + contract + no requirements + category computer and mathematical occupations + reference1050289 job details job summary: Job Description + Looking for candidates with 0-2 years of technical support (preferably phone support) candidates who ar
Job Source: RandstadCharger Logistics
, AZ, United States
Charger Logistics is a world class asset-based carrier. We specialize in delivering your assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature-controlled goods and HAZMAT cargo. Charger logistics invests time and support into its employees to p
Job Source: Charger LogisticsSaras Micro Devices
chandler, az
About Us: Saras Micro Devices is a fully funded start-up company developing innovative power delivery solutions enabling further advancements and market adoption of high-performance computing, AI, virtual reality, 5G, and more. Saras is developing this pioneering technology in partnership with industry-leading Fortune 500 companies and other innov
Job Source: Saras Micro DevicesmPulse Mobile
Arizona City, AZ, United States
Primary Responsibilities The Help Desk Support Specialist provides quality and efficient customer service to health plan users via incoming phone calls, returning voicemails and emails. This position and team support multiple health plans for password reset/registration assistance. The Help Desk Team works closely together to ensure our callers re
Job Source: mPulse MobileAcademies of Math and Science
Phoenix, AZ, United States
Job Details Level Entry Job Location AMS Desert Sky - Phoenix, AZ Position Type Full Time Education Level None Salary Range $18.00 - $24.00 Hourly Job Shift Day Job Category Information Technology Description Academies of Math and Science Help Desk / IT Job Location: 5701 W McDowell Rd, Phoenix, AZ 85035 Compensation: $18 - $21 hourly Ar
Job Source: Academies of Math and ScienceMeyer Burger
Goodyear, AZ, United States
Meyer Burger - WORK FOR A VISION Meyer Burger is bringing solar manufacturing back to the US. Our goal is not only to produce the best and most sustainable solar modules in the world, but also to be a truly green company, building a brand that sets new standards for the entire solar industry. We are a Swiss headquartered manufacturer of high-perf
Job Source: Meyer BurgerChartis Federal
Arizona City, AZ, United States
Job Type Full-time Description We are hiring a cleared Help Desk Support Specialist III to support a U.S. Army NEC in Ft. Huachuca, Az. The Help Desk Support Specialist III will be a focal point for desktop support and provide unparalleled service in maintaining optimal desktop environments and user experiences. They will support a blend of tro
Job Source: Chartis FederalPhoenix, AZ, United States
Job Description
Summary
Build, set up, and install computer hardware according to Mesa Air policies, procedures, and standards
Answer requests from system users; provide information and 1st level troubleshooting; escalate problems as appropriate, and maintain accurate help desk records
Train personnel in the proper and secure use of Mesa Air information systems
Create accounts for users in applications, directories, networks, etc. as necessary to enable them to perform their job function
Create and maintain listings of all computer assets, as required by Mesa Air policy.
Create and manage telephone user accounts
Execute system maintenance programs, scripts, and reports according to the operations schedule
Requirements
Responsibilities Assist in building, installing, and repairing desktop workstations according to company policies, standards, and specifications
Install, modify, and repair computer software
Maintain accurate inventory records in asset tracking system
Observe operation of computer hardware to identify malfunction(s)
Perform tests to identify root cause of malfunction(s)
Maintain accurate documentation through help desk software
Communicate with users about work completion and results
Act as a front-line interface to users
Provide information, materials, and/or live training to end users of Mesa Air core applications and technologies
Create/Maintain/Delete User identifications and profiles for Company used systems as directed by the owner of the information
Keep record of all hardware, software
Add or change telephone user accounts
Evaluate and/or recommend purchases, requesting and submitting quotes and requisitioning computer hardware and software
As instructed by the Network Administrator, execute application and system maintenance routines according to the defined schedules
Reporting This position reports to the Director of IT
Qualifications
Skills Ability to follow company procedure accurately and completely
Ability to accurately complete purchasing paperwork and keep good records
Ability to perform basic computer hardware installations, per the standards set for hardware configuration
Ability to follow vendor issued instructions for set up of additional software needs
Ability to observe computer hardware in action and/or perform tests to determine problems
Ability to correctly separate symptoms from root cause and design effective repair
Good inter-personal communication skills, both written and oral
Ability to produce training materials complete with detailed explanations, tips and techniques, screen shots, etc.
Ability to manage a regular flow of small tasks quickly and efficiently
Ability to keep accurate records of transactions
Ability to examine events and determine the necessary remediation to get/keep systems online and secure
Ability to work in a team environment with minimal supervision
Detail oriented and able to keep accurate records of company computer assets
Knowledge Knowledge of the architecture of Windows desktop computers
Knowledge of Windows Active Directory and other Windows security solutions
Knowledge of the printers, desktops, laptops, mobile devices, and other common hardware
Knowledge of standard hardware configurations
Knowledge of Microsoft Office Suite
Understanding of standard security policies and procedures
Knowledge of standard corporate purchasing policies and procedures
Experiences Two-year degree in a computer-related field
Experience dealing with hardware equipment and service vendors.
Experience troubleshooting the operation of desktop computers and peripherals and documenting the problems.
Previous experience in customer support
Experience with the Help Desk Software and Support in a 24/7 computing environment requiring 100% uptime
Experience in a purchasing, receiving, or inventory position related to IT
Experience in a computer operations department
Help Desk Support jobs in Phoenix, AZ, United States
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