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Maxor
Tempe, AZ, United States
Overview The IT Help Desk Service Technician is a valued member of the Service Delivery team and plays a crucial role in providing first-level support for business applications, computer software, and hardware. In this role, you’ll showcase your troubleshooting skills and technical aptitude as you work across various business units and pharmacies
Job Source: MaxorAsk Staffing
Scottsdale, AZ, United States
"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment". Job Title: Help Desk Support Location: Scottsdale , AZ Duration: 12 Months Pay rate: $18.5/hr Job Description: Basic Qualifications for Consideration: The Help Desk Support role wil
Job Source: Ask StaffingMesa Air
Phoenix, AZ, United States
Job Description Summary Build, set up, and install computer hardware according to Mesa Air policies, procedures, and standards Answer requests from system users; provide information and 1st level troubleshooting; escalate problems as appropriate, and maintain accurate help desk records Train personnel in the proper and secure use of Mesa Air info
Job Source: Mesa AirGothic Landscape
Phoenix, AZ, United States
Are you our next great Help Desk Technician? The ideal Help Desk Technician will be responsible for providing excellent day-to-day technical support to our internal customers while maintaining a positive solution focused mindset. The candidate will be responsible for installing applications, configuring computers, setting up mobile devices, troubl
Job Source: Gothic LandscapeVaco
Phoenix, AZ, United States
We're seeking a Tier 1 Help Desk Technician to join our team in providing exceptional technical support within a healthcare environment adhering to HIPAA guidelines. This role, initially a 3-month contract with the potential for full-time employment, offers an opportunity to collaborate with a motivated team dedicated to personal and collective gro
Job Source: VacoHireVue
Phoenix
HireVue is the talent experience leader – accelerating the way organizations discover, engage, assess, and hire the best talent. Automating recruiter activities, HireVue connects companies and candidates anytime, anywhere. HireVue’s text-enabled end-to-end talent experience platform includes video interviewing, assessments and conversational AI. Hi
Job Source: HireVueVirtual
Phoenix, AZ, United States
We're seeking a Tier 1 Help Desk Technician to join our team in providing exceptional technical support within a healthcare environment adhering to HIPAA guidelines. This role, initially a 3-month contract with the potential for full-time employment, offers an opportunity to collaborate with a motivated team dedicated to personal and collective gro
Job Source: VirtualGothic Landscape, Inc.
Phoenix
Job Description Job Description Are you our next great Help Desk Technician? The ideal Help Desk Technician will be responsible for providing excellent day-to-day technical support to our internal customers while maintaining a positive solution focused mindset. The candidate will be responsible for installing applications, configuring computers,
Job Source: Gothic Landscape, Inc.Gilbert, AZ, United States
Job Overview
We are looking for an IT Help Desk Technician to join our Customer Services team. As an IT Help Desk Technician, your role is to diagnose and resolve all the issues our customers are facing and providing them solutions as early as possible. Technical support and technical assistance are the two major responsibilities that you are expected to carry out in this role.
You will be the primary point of contact for our customers. You are responsible to provide the best customer service services to our clients in the best possible way. You will have to troubleshoot both hardware and software issues and fix the problems in their computer systems and mobile devices.
You should be well-versed with the knowledge of all technical procedures in order to be successful in this role. Excellent communication skills and problem-solving skills are the key requirements for this role.
If you think you can troubleshoot the technical issues efficiently then send in your applications to become part of our team.
Responsibilities
Understand the nature of the issues the customer is facing and provide adequate solutions for the same.
Respond to customer queries and complaints.
Troubleshoot technical inadequacies by obtaining required information from the customer over phone or email.
Report difficult or complex issues to the Help Desk Manager. Try finding a feasible solution as soon as possible.
Provide excellent customer service to the clients.
Follow up with the customers on a regular basis.
Maintain the record of common issues related to customer complaints and report them to higher management.
Determine potential issues and get them resolved beforehand.
Suggest improvements in the existing procedures.
Ensure that all the issues are resolved on time.
Requirements Bachelor's degree in Information Technology or Computer Science or similar field.
Proven experience of working as an IT Help Desk Technician or Help Desk Specialist or relevant role.
Hands-on experience in resolving technical issues.
Familiarity with database management systems such as Oracle and SQL.
Excellent communication and interpersonal skills.
Excellent problem-solving abilities
Team management skills.
Should be a patient listener.
IT Help Desk Technician jobs in Gilbert, AZ, United States
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