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Position Overview
The Senior Technical Support Analyst will be support the Master Library products that are part of the Follett School Solutions product portfolio and provides product and technical support to Follett's customers, answering complex questions on function and usage of our products and resolving issues escalated by other support teams
So here is what I am looking for:
Operational prod support skills supporting channels (web/mobile/contact center/IVR)
Some experience in planning and execution of running channels from alternate data center
Understanding of channel technologies (web/ui/api) and channel architecture (T1/T2 /Tier 3 layers.. how they work etc)
Knowledge/Skills:
Some
Support Analyst
Charlotte, North Carolina
Onsite
Contract
$25/hr - $30/hr
A South Jersey manufacturing company is growing and looking to hire a Support Analyst to support their Windows environment. They are looking for someone who has a core background in Microsoft and has some network troubleshooting experience. This role will be heavily focu
Top Must Have's:
Python
Oracle or SQL server and Mongo
AWS Skills
Job Description from HM:
Maintenance and automation support analyst with python, oracle, mongo, AWS and Java(good to have) skillset.
Add'l Info: Data analytics using Python and SQL server, good analytics skills, flexibility with availability and time.
Job Description
Who are we?
At Luxer One, we're committed to making life simpler by automating package acceptance and providing solutions for the asynchronous exchange of items. Whether solving the problem at multifamily apartments, placing lockers in Libraries for convenient pickup, or solving package management challenges for corporate offices,
Gong transforms revenue organizations by harnessing customer interactions to increase business efficiency, improve decision-making and accelerate revenue growth. The Revenue Intelligence Platform uses proprietary artificial intelligence technology to enable teams to capture, understand and act on all customer interactions in a single, integrated pl
**Job Summary**
The Technical Support Lead will oversee IT Support, AV, and Desktop support, including installation, configuration, maintenance, troubleshooting, user support, system updates, collaboration, documentation, vendor coordination, and event support. The ideal candidate should have technical expertise in desktop support, AV systems, and
Benefits:
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Paid time off
Vision insurance
BI-Tek develops, implements, and supports software used by local government agencies in the management of real estate and personal property appraisal, taxation, and tax collection. We’re currently
Job Source: BI-Tek LLC
Technical Support Analyst
Charlotte, NC, United States
Technical Support Analyst
Contract
Charlotte, NC
Job Description: Hardware and Software; Setting up new pcs. A/V break/fix; Network printer breakfix; various other hardware and software break/fix; first line trouble shooting phone and network issues.
Qualifications:
Knowledge of Windows Vista, XP, Win7, Win10 as well as familiarity with troubleshooting these OSs. Familiarity with hardware troubleshooting; network troubleshooting. Imaging computers.
Good communication skills - written and verbal. Will be assisting new user set-ups.