Delivery Operations Associate
New York, NY, United States
**Delivery Operations Associate**
* New York, NY
* Full Time
* Entry Level
**Who We Are:**
We believe a workplace food program is something employees should love and look forward to every day. Powered by technology and a network of over 1,400 restaurants, Fooda feeds hungry people at work through our ongoing food programs located within companies and office buildings. Every day, each Fooda location is served by different restaurants that come onsite and serve fresh lunch from their chefs unique menus. Fooda operates in over 20 major US cities with plans for continued expansion. Eight out of ten employees believe Fooda is one of their company's top perks.
**Who We Are Looking For:**
Due to expanding growth, Foodas Delivery Team is looking to add a Delivery Operations Associate to our Chicago Team.
This is a fast-paced role in which you will be assisting with the day to day operations of our delivery operations throughout Chicago.
**Who You Are:**
* Youre detail oriented, keep lists of tasks and never forget to finish an assignment
* Youre comfortable with Excel, Outlook, PowerPoint and Word
* You have a strong work ethic and dont need someone to tell you to work hard
* Youre confident in multi-tasking
* You are content in working in a fast-paced, start-up environment
* Comfortable in a changing space where deadlines and timelines shift
**What You Will Be Doing:**
* Offer direct support to the Fooda Delivery Operations team by prioritizing between standard daily tasks and various product needs
* Provide successful implementation for all new Delivery accounts and lead client input and reviews
* Responsible for all Delivery event restaurant scheduling (including management of both internal scheduling team and external 3rd party service)
* Manage Delivery courier network and Delivery Recruiter
* Anticipate courier needs and handle all communication
* Accountable for driver confirmation and daily/weekly route changes
* Responsible for all courier management including, but not limited to: on-boarding, payroll, training and recruiting
* Manage daily delivery traffic
* Lead Delivery reporting (this may include but is not limited to: daily phone calls and e-mails to restaurants, internal communication with delivery team, Excel reporting, pulling reports from internal software systems)
* Serve as the point person for all Delivery account and event updates, changes or cancellations
**What You Should Already Have:**
* 1-2 years of professional experience (preferably in a startup environment
* Solid experience utilizing Microsoft office programs (Excel, PowerPoint, Outlook, and Word)
* Proven track record of multi-tasking adhering to specific deadlines
* Comfortable in responding to multiple requests both internal and external throughout the day
**What Well Hook You Up With:**
* Competitive market salary and stock options, based on experience
* Comprehensive health, dental and vision plans
* Flexible spending accounts
* Paid maternity and parental leave options
* 401k matching
* Daily subsidized lunch program (ours!) and free food and beverages in the office
* A fulfilling, challenging adventure of a work experience