Account Director
, NY, United States
Job Summary:
The Account Director (AD) is a strategic partner for clients and internal teams, drives projects/tactics, and manages the workload and profitability of assigned clients. The AD serves as a leader of their internal team by providing guidance on tasks and mentorship for growth.
ESSENTIAL FUNCTIONS:
Client Management : Maintains strong client relationships while accountable for the success of day-to-day operations
Team Development : Supervises and mentor respective team, manage team expectations and identify strength and development opportunities for direct reports
Business Management: Displays forward thinking and identify opportunities for growth within scope of work
JOB DUTIES / RESPONSIBILITIES:
Client Management:
Leads day-to-day multichannel and omnichannel tactical execution for assigned client(s) to meet client expectations, objectives, timelines, and budgets in collaboration with Project Management
Successfully manages a brand through various stages such as launches, positioning, new campaigns, conventions with a special focus on managing detailed digital development projects
Understands client category and proactively provides strategic recommendations and solutions
Understands client budgets, scopes, and how to manage projects in partnership with internal teams
Works closely with account management to demonstrate accountability for agency performance
Team Development:
Understands the roles and responsibilities of direct reports
Manages, motivates, and develops team through consistent mentorship
Writes and delivers annual performance review for direct report(s)
Defines performance goals for direct reports and implement plans for growth opportunities
Works with senior management and HR to develop constructive solutions when challenged
Delegates tasks to junior team members and provides direction on projects
Participates in scoping and staffing discussions in partnership with internal teams
Demonstrates competency in all junior level account responsibilities and provides coverage when needed
Business Management:
Evaluates cross-functional team ideas for alignment to overall strategy and business objectives
Comfortably taps IPG Health Network-wide subject matter experts and liaise with analytics, SEO, social media, and IT team-leads to develop client support solutions
Identifies opportunities for organic growth and escalates to senior management, accordingly
Identifies strengths and weaknesses on account(s) and recommends changes
Collaborates as main point of contact for finance, project management, creative, strategy, medical, IT, social media, analytics, XD stakeholders
Resolves conflicts internally and externally with the support of senior management
Participates in strategic and medical discussions relevant to brand(s)
Understands digital, media, social, and analytics
Comfortable with the new business pitch process and participates as appropriate
Uses agency resources creatively to support clients’ business
EDUCATION:
DEGREE/DIPLOMA
AREA OF STUDY
REQUIRED/PREFERRED
Bachelor's Degree
N/A
Preferred
LICENSES & CERTIFICATIONS:
N/A
EXPERIENCE:
MINIMUM EXPERIENCE
AREA OF EXPERTISE
REQUIRED/PREFERRED
6+ Years
Professional Experience
Required
6+ Years
Relevant Industry Experience
Preferred
KNOWLEDGE, SKILLS, & ABILITIES:
· Healthcare and pharma advertising experience preferred, but not required
· Basic knowledge of Microsoft Office Suite (Word, PowerPoint, Excel, Outlook, Teams)
· Excellent written and verbal communication
· Digital, media, social, and analytics knowledge
· Experience in managing a team
COMPETENCIES:
Forward thinking
Communication
Strategic thinking
Curiosity
Problem solving
Leadership
For U.S. Job Seekers It is the policy of IPG Health and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.
Salary
$100,000 to $140,000 annually
The salary range for this position is noted within this job posting. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.
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