Account Director

, NY, United States

Who We Are

We are a well-established independent agency and thriving music business, built to help ambitious brands harness the power of culture to solve their biggest challenges. As a unique mix of experts in culture, technology, and storytelling, we are united by a passion to grow brands in ways that advertising alone can never do.

We are an entrepreneurial business – not a traditional “ad agency.” That means we value resourcefulness and tenacity just as much as we value creativity and intelligence. In 2022, Translation was awarded the number three spot in Ad Age’s Agency A-List and AdWeek’s Multicultural Agency of the Year. One year before, Translation was awarded Ad Age’s Small Agency of the Year. We’re unapologetically ambitious, but we’re also a tight-knit crew.

We are looking for an Account Director to be an integral part of a large telecom client here at Translation! Please note that this role is a Hybrid role: three days in office and two days remote.

What You'll Do

Lead the effective, successful delivery of client activity on assigned account(s) with support from an Executive Group Account Director or Group Account Director and other lead team members to:

Ensure consistent client satisfaction and highest quality of deliverables. Be consistent point of contact to multiple levels of clients to drive breakthrough creative work, work closely with client to develop solutions and efficient ways of working and flawlessly execute each assignment

Plan, develop, and defend budget recommendations, creative work goals and KPIs to provide both quality and profitable service to clients

Think beyond the task at hand to grow business organically

Appoint and direct the activities of the account staff on assigned account(s) within the agency

Partner with internal stakeholders across Project Management, Production, Creative, Strategy, Context & Finance to effectively operate the clients business internally:

Manage client/account budgets through proper scope definition, risk management, and change management protocols

Resolve conflicts through creative problem solving with acute decision-making skills that keep project teams motivated to overcome high-pressure situations and ensure best possible results

Ensure flawless development and execution of creative product

Be a trusted partner across all internal departments to help us develop impactful and ground-breaking ideas and work.

Develop deep relationships with clients and partners:

Establish and maintain strong relationships with agency partners inclusive of media agencies, brand partners, and other parties adjacent to the client relationship

Maintain each client’s respect and confidence as a trusted advisor and confidant, offering an eager and open ear, sound judgment, proven business acumen, and a range of relevant approaches to various issues and opportunities

Demonstrate confidence, authority, and level-headed decision-making as the agency’s voice on assigned account(s). Provide confidence in looking forward to potential issues or other opportunities

Anticipate and address potential client relationship or revenue issues, advising agency leadership in time for the agency to act proactively

Stay in close contact with the agency’s day-to-day team on behalf of clients’ knowledge;

Research and remain in touch with all matters and news as it pertains to clients and their respective industries and audiences;

Knowledge, Skills And Abilities

You are results and bottom-line oriented, yet will possess deep appreciation and sensitivity towards people, culture, and values.

You are persistent, diplomatic and politically aware, personable, passionate, and optimistic.

You possess a deeply pro-active, hands-on mentality. You hold yourself accountable and take great pride in your work – just like us.

We’re proudly diverse in our backgrounds, our accents, and our fiercely held personal passions – and you add to that

We are, in every sense of the word, independent, and not beholden to anyone else’s agenda. So are you.

Have significant production experience in supporting and leading complex productions

Have a strong understanding of media solutions and communications planning

Drive internal and external communications (written, virtual, in person) across the account in a clear, comprehensive and concise manner

Support and mentor junior team members helping them navigate client work and further their career paths

Minimum Qualifications

7-10 years of agency or communications industry experience that ensures your general understanding of advertising, marketing, media, creative, production, public relations, research, agency finance, etc.

Familiarity and experience with the lifecycle of a creative campaign for a wide swath of expected deliverables.

Multicultural, Sports and or Entertainment experience are pluses but not mandatory.

Experience in the tech or telecom categories is a plus but not a mandatory.

Experience with cross-functional agency partners (leading calls, driving workstreams forward)

Experience interfacing directly with mid and senior level clients

About UnitedMasters, Inc.

UnitedMasters, Inc., composed of Translation and UnitedMasters and STASHED is a minority-owned marketing and technology company empowering brands and artists to forge authentic connections with audiences at scale through a unique mix of actionable insights, technology, and storytelling. UnitedMasters has over 1.5 million artists on its platform and is growing rapidly. Brands like Diageo, Ally, and ESPN come to UnitedMasters to partner with these artists and play a role in moving culture forward. In the past year, UnitedMasters subscribers have grown rapidly. With $170M raised to date and valued at $550M, UnitedMasters is backed by Andreessen Horowitz, Apple, Alphabet (aka Google), and Disney amongst others. Over the last year, UnitedMasters artists have used our platform to land sync deals with major brands including the NBA, ESPN, Overtime Elite, Bose, Warner Brother Studios and in the NBA video game 2k. These deals give them additional money for their work and increase their exposure.

Salary Hiring Range: $120,000 - $130,000

Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide (e.g. bonus, stock options, 401(k) match, etc.)

Individual pay rate decisions are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors.

The range above is for the expectations as laid out in the job description, however we are often open to a wide variety of profiles, and recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with you as a candidate.

The salary range above is for the NY/CA markets. As a company, we have a location based strategy, which means the salary range could be lower or higher than this if the role is hired in another location.

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