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Confidential
Boston, MA, United States
Director, Operations & Strategy About the Company Innovative provider of a predictive supply chain platform Industry Computer Software Type Privately Held, VC-backed Founded 2014 Employees 501-1000 Funding $200+ million Categories Enterprise Software Logistics Software Supply Chain Management Machine Learning Information Technology & Services Athl
Job Source: ConfidentialConfidential
Boston, MA, United States
Director of Sales Strategy About the Company Fast-growing risk intelligence & technology company Industry Information Technology and Services Type Privately Held About the Role The Company is seeking a Director of Sales Strategy to join their dynamic team. The successful candidate will be responsible for spearheading initiatives that optimize sal
Job Source: ConfidentialMongoDB
Boston, MA, United States
The worldwide data management software market is massive (IDC forecasts it to be $136 billion by 2027!). At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading developer data platform and the first database provider to IPO in over 20 years. Join our team and be at the
Job Source: MongoDBWayfair
Boston, MA, United States
Must be onsite in Boston, MA (Monday - Thursday) The salary range for this position is $99,000 - 120,000 however, base pay offered may vary depending on location, job-related knowledge, skills, and experience. Restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other
Job Source: WayfairWayfair
Boston, MA, United States
Must be onsite in Boston, MA (Monday - Thursday) The salary range for this position is $99,000 - 120,000 however, base pay offered may vary depending on location, job-related knowledge, skills, and experience. Restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other
Job Source: WayfairISTITUTO MARANGONI
Cambridge, MA, United States
Job Description About This Role The Senior Director of Commercial Strategy & Operations is responsible for ensuring the Biogen North America (BNA) Organization is best positioned to deliver on its business objectives by establishing clear strategic priorities, driving execution effectiveness, and spearheading innovation across the organization. Y
Job Source: ISTITUTO MARANGONIWGBH
Boston, MA, United States
Managing Director of Operations and Strategy for Frontline page is loaded Managing Director of Operations and Strategy for Frontline Apply locations Boston time type Full time posted on Posted 6 Days Ago job requisition id R002828 GBH enriches people's lives through programs and services that educate, inspire,
Job Source: WGBHWGBH Educational Foundation
Boston, MA, United States
GBH enriches people's lives through programs and services that educate, inspire, and entertain, fostering citizenship and culture, the joy of learning, and the power of diverse perspectives. At GBH, we believe in the advantages of coming together to build community, mentor and learn from colleagues, and connect more deeply with our mission. As a r
Job Source: WGBH Educational FoundationBoston, MA, United States
Summary/Objective
The Director of Ticket Sales & Operations for the Boston Symphony Orchestra Inc. is a pivotal position that will be at the center of helping the organization to achieve and surpass its financial objectives through its presentation of the Boston Symphony Orchestra, Spring Pops, Tanglewood and Holiday Pops seasons, as well as other programming throughout the year. This role is responsible for rigorous data analysis and insight development; application of those insights to the seasonal programming and financial planning processes; and development of ticket pricing, revenue budgets and forecasts. In additional, this role will create, lead and manage the organization's approach to ticket sales operations to provide an efficient, effective and positive customer experience at Symphony Hall and Tanglewood as well as on the company's website. The ideal candidate will have a proven track record in ticket sales, exceptional leadership skills, and a deep understanding of the live ticketed events industry.
Job Description
Responsibilities:
Develop and implement a comprehensive ticket sales strategy for all BSO, Pops and Tanglewood seasons to maximize revenue and meet sales targets.
Build a comprehensive approach to ticket sales reporting, leveraging it to generate key insights and to inform recommendations around season structure and programming content
Develop and execute ticket sales campaigns to achieve revenue targets for events.
Create and develop a strategic approach to annual revenue budgeting and forecasting across all seasons and venues, providing guidance to executive leadership on pricing increases, and expectations of volume and revenue growth.
Prepare presentation materials for executive leadership that translate analysis and insight into clear objectives, recommendations and desired outcomes to gain approval on an approach to achieving and surpassing revenue and profit goals.
Create pricing and discount strategies to maximize sales while maintaining profitability.
Lead, manage, and motivate a team of ticketing sales (including Group Sales), customer service and technology staff, providing guidance and support to drive their success and professional development.
Oversee box office ticketing and customer service operations at Symphony Hall and Tanglewood to ensure efficient workflows and to support a seamless overall customer experience.
Collaborate with marketing and promotional teams to develop effective sales campaigns and promotional activities.
Identify new business opportunities and develop innovative sales strategies to expand our customer base.
Monitor sales activities, analyze performance metrics, and prepare regular sales reports for executive leadership.
Stay up-to-date with industry trends, competitor activities, and market conditions to identify new business opportunities and adjust sales strategies accordingly.
Collaborate with other departments, such as Marketing, Finance and Artistic Planning to optimize overall sales performance and streamline processes.
Remain expert in the BSO's ticketing system and technologies and evolving industry standards, making recommendations for improvements and efficiencies.
Continuously strive to improve the overall customer experience by working with the Patron Experience team, on understanding customer response to ticket pricing, discounts, and other customer sales and pricing strategies.
Manage multiple projects simultaneously and adhere to tight deadlines while maintaining a high level of quality and attention to detail.
Required Education and Experience
Qualifications:
Bachelor's degree in business, marketing, or a related field (or equivalent experience)
5-10 years of proven experience in sales, preferably in live ticketed events space, with a successful track record of meeting or exceeding sales targets
Previous box office experience required
Strong analytical and problem-solving skills
Solid understanding of sales principles, techniques, and best practices
Strong leadership skills with the ability to inspire and motivate a team
Excellent communication and interpersonal skills, with the ability to build and maintain relationships with clients and colleagues
Strategic mindset with the ability to develop and implement effective sales strategies
Proficient in using CRM software and other sales tools to manage and track sales activities
Results-oriented with a focus on driving revenue growth and achieving business objectives
Ability to work in a fast-paced, dynamic environment and adapt to changing priorities
Knowledge of Tessitura ticketing system and other sales technologies is a plus
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Email Alert for Director of Ticket Sales Strategy & Operations jobs in Boston, MA, United States
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