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Five Rivers IT
Saddle Brook, NJ, United States
Service Desk Technician At Five Rivers IT, we build and service reliable IT infrastructures for midsized businesses. Five Rivers IT has been growing at a consistent rate of 30% a year for the last 3 years. We are in search of a Service Desk Support Technician to join the dynamic team of professionals providing world-class IT services to its clien
Job Source: Five Rivers ITVariscale Services and Engineering, Inc.
Secaucus, NJ, United States
At Variscale Services & Engineering, Inc. (VSEI), we believe in the power of people, and we've built our business around the value of our team members. VSEI delivers world-class technology infrastructure solutions spanning public / hybrid cloud and on-prem environments. With unique engineering validation and global deployment capabilities built to
Job Source: Variscale Services and Engineering, Inc.Five Rivers IT
ROCHELLE PARK, NJ, United States
Service Desk Technician At Five Rivers IT, we build and service reliable IT infrastructures for midsized businesses. Five Rivers IT has been growing at a consistent rate of 30% a year for the last 3 years. We are in search of a Service Desk Support Technician to join the dynamic team of professionals providing world-class IT services to its client
Job Source: Five Rivers ITCareerbuilder-US
Secaucus, NJ, United States
Requirements Follows procedures to communicate, report, and escalate incidents to appropriate Shift leads. Learns the client's business and maintains a strong client focus to understand the impact of their work when working on tickets and assigned tasks. Fundamental understanding of computer architecture. (CPU, power supply, memory, graphics cards,
Job Source: Careerbuilder-USShe Recruits, LLC
Hackensack, NJ, United States
Service Desk Technician (Support Desk, Desktop Support, Helpdesk Engineer) - Tier 2 Location: Hackensack, NJ (onsite) Job Description: We are in search of a proficient and motivated Service Desk Technician to join our team. The ideal candidate will have substantial experience in IT support and a strong dedication to delivering outstanding custo
Job Source: She Recruits, LLCCity of New York
New York, NY, United States
Company Description Job Description Those candidates who possess a PERMANENTCOMPUTER ASSOCIATE (TECHNICAL SUPPORT) title are strongly encouraged to apply. The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opp
Job Source: City of New YorkFive Rivers IT, Inc.
Rochelle Park
Job Description Job Description Service Desk Technician At Five Rivers IT, we build and service reliable IT infrastructures for midsized businesses. Five Rivers IT has been growing at a consistent rate of 30% a year for the last 3 years. We are in search of a Service Desk Support Technician to join the dynamic team of professionals providing wo
Job Source: Five Rivers IT, Inc.TEKsystems
New York, NY, United States
Description: One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital’s Enterprise Service Desk. This individual will serve as the front-line IT support for the Health System’s 11 hospitals. On a day to day basis, the successful candidate will monitor and answer the Service Desk p
Job Source: TEKsystemsSecaucus, NJ, United States
Job Description
Maintain customer tickets within our case management system and update our Customer's case management system.
Controlling the process of receiving, assigning, and completing internal tickets.
Ensuring there are correct notes, categories, and statuses for tickets.
Ensuring ticket resolution checklists are being followed.
Staying updated on the progress of resolving the tickets within SLA.
Ensuring Field technicians are following all company standard operating procedures.
Support other teams within the organization as needed.
Process customer replacement parts and or systems.
Identify opportunities for improvement.
Provide ongoing feedback and guidance.
Own the customer experience and drive initiatives for improvement
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Skills and Requirements
Computer or Server hardware knowledge with an understanding of component & system-type failures
Associate degree in IT, Computer Science, or Electronics, Certificate of Completion of Technical School (A+, Network+, Server+, etc.), or equivalent experience
1+ years of experience in hardware testing and break-fix
1+ years of experience operating in an IT support environment
Comfort working with 365 suite of tools null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].
Email Alert for Service Desk Technician jobs in Secaucus, NJ, United States
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