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Call Center Representative

Richardson, TX, United States

Job Title: Call Center Representative

Location: Richardson, TX

Pay rate: $14/hr W2

Location : 3300 Renner Road, Richardson Texas (In Office)

Qualifications

• 1 year+ of Customer Service experience, or equivalent demonstrated through one or a combination of the following. Work experience, training, military experience, education

• High School Diploma or equivalent

Desired Expectations

• Business to Business customer service and collections experience

• Experience providing strong customer excellence and collections

• Ability to work effectively and independently in a structured but flexible team environment

• Ability to follow regulations, policies and procedures

• Light Skip Trace experience

• Strong analytical skills with attention to detail and accuracy

• Call Center Experience

• Basic Microsoft Office skills

• Bilingual speaking proficiency in Spanish/English

• Ability to navigate multiple computer systems, applications and resources

• Ability to manage individual production goals and deadlines

• Ability to make timely judgement decisions while working in a fast passed work environment

• Basic finance knowledge.

Job Expectations

• Training and job will be onsite full time in our Richardson office

• Flexible to work any hours during hours of operation: Monday-Friday 9am-9pm CST

o Your assigned schedule dynamic and is subject to change based of business needs and will fall within these hours of operation

• There may occasionally be opportunities for overtime

Companies across U.S. have engaged ReqRoute, Inc to deliver skilled, dedicated IT professionals. Recruiting is our passion and we support Fortune 1000 companies with their hiring needs. We always seek to deliver competitive and sought-after career opportunities to our potential consultants and employees. We invite you to review the position requirements and apply today if your skills match our needs.

ReqRoute, Inc is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law. ( www.reqroute.com )

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