Call Center Representative
Richardson, TX, United States
Job Title: Call Center Representative
Location: 3300 Renner Road, Richardson Texas (In Office)
Pay Rate : $15/hr
Duration: 11 Months
• Flexible to work any hours during hours of operation: Monday-Friday 9am-9pm CST
Qualifications
• 1 year+ of Customer Service experience, or equivalent demonstrated through one or a combination of the following. Work experience, training, military experience, education
• High School Diploma or equivalent
Desired Expectations
• Business to Business customer service and collections experience
• Experience providing strong customer excellence and collections
• Ability to work effectively and independently in a structured but flexible team environment
• Ability to follow regulations, policies and procedures
• Light Skip Trace experience
• Strong analytical skills with attention to detail and accuracy
• Call Center Experience
• Basic Microsoft Office skills
• Bilingual speaking proficiency in Spanish/English
• Ability to navigate multiple computer systems, applications and resources
• Ability to manage individual production goals and deadlines
• Ability to make timely judgement decisions while working in a fast passed work environment
• Basic finance knowledge
Job Expectations
• Training and job will be onsite full time in our Richardson office
o Your assigned schedule dynamic and is subject to change based of business needs and will fall within these hours of operation
• There may occasionally be opportunities for overtime
Posting Location
• 3300 Renner Road, Richardson Texas (In Office)
Published on 04 Dec 2023, 2:16 PM